Reviewers largely praise Edrawsoft for its easy-to-learn interface, broad template selection, and feature-packed diagramming that speeds up everyday work and teaching. Many point to clear visuals and tools that work well for presentations, mind maps, and project planning. Several also mention simple link sharing and collaboration. One reviewer reports an unauthorized charge after a free trial, a standout billing issue amid otherwise positive feedback.
Examples from available reviews (Jan 2023 – Mar 2026).
User reports unauthorized charge after a seven-day free trial.
“they took over $150 AUD from my account.”
Interface is easy to use with intuitive symbol-based navigation.
“The interface is easy to use and so user friendly,”
Reviewer finds Edraw a powerful, feature-rich diagramming tool.
“Edraw is truly a "powerful assistant" for teachers, students and managers”
Tools save the reviewer time managing projects.
“Edrawsoft tools save me time managing projects!”
One review reports an unauthorized charge after a seven-day trial and gives a poor service rating. No other reviews mention billing or customer support. This billing complaint is the only one in the feedback.
Several reviews link the value to time saved and the large template library. Some users also mention reasonable pricing and AI possibilities when talking about features. Aside from the single billing report, no one raises price concerns.
Many reviewers describe an intuitive, responsive interface that’s easy to use for diagrams, home design, and presentations. Students, teachers, and managers specifically say it helps them work efficiently. People often mention getting up to speed quickly and finding it useful in real tasks.
Reviewers describe the software as powerful and feature-rich for making clear diagrams and mind maps. Several mention using it over a long period and point to specific benefits, including support during a PhD and for daily work. Clear visuals and a wide range of templates come up repeatedly.
Multiple reviews point to link sharing that lets others view for free, along with features that help teams collaborate. Some reviewers thank the company for review opportunities or say it helped the team stay focused. No one criticises communication channels here.
Overall, the reviews lean strongly positive on ease of use, features, and visual results. One low-rated billing complaint stands out against the rest. The feedback consistently praises the product’s functionality, with a single service-related exception.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
User reports unauthorized charge after a seven-day free trial.
“they took over $150 AUD from my account.”
Reviewer states they are an engineering faculty student.
“i am a student of Engineering faculty”
Tools save the reviewer time managing projects.
“Edrawsoft tools save me time managing projects!”
Reviewer thanks company for the opportunity to write a review.
“Thanks again for giving me the opportunity to write a review”
Reviewer appreciates eDrawMax's balanced, visually effective diagrams.
“A picture really is worth a thousand words.”
Interface is easy to use with intuitive symbol-based navigation.
“The interface is easy to use and so user friendly,”
Reviewer finds Edraw a powerful, feature-rich diagramming tool.
“Edraw is truly a "powerful assistant" for teachers, students and managers”
Reviewer finds the software practical and easy to use.
“Very practical and good to use.”
Reviewer loves using the product for daily tasks.
“I love using it for my daily jobs.”
Software was easy to use for home design and furnishing.
“Was very easy to use.”
Product is easy to use and recommended by reviewer.
“Great product easy to use .”
Reviewer calls it the best mind map application they've used.
“The best mind map application I ever used.”
Software is helpful and innovative for daily work.
“Very Helpful and innovative in day to day work”
Offers many templates, reasonable price, and AI possibilities.
“A lot of templates, easy to work with it.”
Reviewer uses Edraw for teaching and values link sharing and updates.
“I love the feature that allows sharing links for free viewing.”
Reviewer finds the interface very intuitive and reactive.
“Very intuitive interface, UI is reactive, Really Edraw is the unreachable simplicity”
It is a utility software for creating diagrams.
“It's a util software for create diagrams”
Reviewer says they can write presentations.
“We can to write presentation”
Reviewer has used EdrawMax since 2020 and found it helpful.
“It helped me a lot in my PhD.”
Software brings the team together and improves focus on key aspects.
“brings our team together and helps us focus on the key aspects”
I recently had the pleasure of using EDRAWSOFT for creating diagrams, and I must say that my experience with their services was absolutely delightful. From start to finish, everything was seamless and effortless.
The variety of tool options available on their website allowed me to create flow charts, mind maps, org charts, network diagrams and floor plans all in one place! Furthermore, the examples and templates they have in their rich gallery were incredibly helpful as a starting point for my projects.
One feature that stood out to me was how intuitive EDRAWSOFT's tools are; even someone like myself who isn't very tech-savvy could easily navigate through the software. Additionally, downloading their diagram software won’t cost you a penny!
Overall, I highly recommend EDRAWSOFT if you're looking for seamless creativity when it comes to digital diagrams. Their service offers a vast library of features and tools paired with ease of use which can help you save time while obtaining professional outputs.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
EdrawSoft makes diagramming and visualisation software for business, education, and personal use. Its range includes desktop apps and web editors for flowcharts, mind maps, org charts, floor plans, and presentations. Users get template libraries and export options in common formats. EdrawSoft offers installers for Windows and macOS, plus browser-based editing tools.