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We Collect & Analyze Reviews

EDrawsoft
Experiences & Reviews

EDrawsoft develops diagramming and mindโ€‘mapping software (notably EdrawMax and EdrawMind). The tools focus on creating flowcharts, mind maps, org charts and similar visual content and include template libraries, sharing capabilities and features for education and team workflows.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 95%
Latest Review 15d
Overall Rating
4.7

Our Analysis

๐ŸŽฏ

Service quality

Service comments are few. One reviewer praised a seamless workflow, another reported a serious billing issue calling the experience a scam.

Share of mentions
4%
Mixed
๐Ÿ’ฐ

Value for money

Several users note reasonable pricing or free downloads; one reviewer reports an unexpected AUD charge during a supposed free trial.

Share of mentions
6%
Mixed
โšก

User experience

Most reviewers describe an intuitive, easy-to-use interface that saves time, supports templates and works well for students, instructors and teams.

Share of mentions
30%
Strong
๐Ÿ”ง

Product quality

Frequent mentions of rich template libraries, diverse diagram types and steady improvements; users report practical, feature-rich diagramming capabilities.

Share of mentions
36%
Strong
๐Ÿ“ž

Communication

Reviews contain no clear references to customer support responsiveness or company communication, so there is little evidence either way.

Share of mentions
0%
Mixed
โญ

Overall experience

Overall impressions are positive: many users recommend the products for daily work, teaching and collaboration; a single billing complaint stands out.

Share of mentions
24%
Strong

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

s
sherry mannix
trustpilot.com Oct 01, 2025

This software is a scam to takeโ€ฆ

This software is a scam to take people's money. I registered for...

s
salma
trustpilot.com Oct 01, 2025

i am a student of Engineering faculty

i am a student of...

๏ฟฝ
ะะธะบะพะปะฐะน ะกะฐะผะพั…ะพะดะพะฒ
trustpilot.com Oct 01, 2025

Edrawsoft tools save me time managingโ€ฆ

Edrawsoft tools save me...

N
Naseer Habib
trustpilot.com Oct 01, 2025

Thanks again for giving me theโ€ฆ

Thanks again for giving me the...

D
Debra Hunter
trustpilot.com Oct 01, 2025

A picture really is worth a thousandโ€ฆ

A picture really is worth a thousand words. I like eDrawMax because it is a nice balance between technical and artsy. The diagrams convey comm...

E
Ekeng, kingsley
trustpilot.com Oct 01, 2025

The interface is easy to use and soโ€ฆ

The interface is easy to use and so user friendly, by outline symbols based on vari...

L
Lแปฑc Vลฉ Tiแบฟn
trustpilot.com Oct 01, 2025

Edraw is one of the most powerfulโ€ฆ

Edraw is one of the most powerful online diagramming, mind mapping, organizational charting and document design software available today. With a frien...

Y
YSC Ozurgeti
trustpilot.com Oct 01, 2025

Very cool soft

Very cool soft. Very pr...

S
Sufyan Kazim
trustpilot.com Oct 01, 2025

Excellent product

Excellent product. I love...

I
Isaac
trustpilot.com Oct 01, 2025

Impressive Software

I used this software to design and furnish...

A
Arkan Sevar
trustpilot.com Oct 01, 2025

Great product easy to use .

Great product easy to use . Give it a try yo...

A
Amr
trustpilot.com Oct 01, 2025

The best mind map application I everโ€ฆ

The best mind map application I eve...

A
AGM Soma Vine Village
trustpilot.com Oct 01, 2025

The Innovation and new idea

Very Helpful and innova...

I
Ivan Ivanov
trustpilot.com Oct 01, 2025

A lot of templates

A lot of templates, easy to work with it. Reaso...

M
Mayko Silva
trustpilot.com Oct 01, 2025

I've been using EdrawMax and EdrawMindโ€ฆ

I've been using EdrawMax and EdrawMind since 2020. Since then, I've seen many improvements. I use them for all my projects as an IT instructor โ€” for d...

G
Gharbi Hassan
trustpilot.com Oct 01, 2025

Very intuitive interface

Very intuitive interface, UI is reactive,...

C
CRISTHIAN JEVINSON RAMIREZ MAC
trustpilot.com Oct 01, 2025

It's a util software for create diagrams

It's a util software...

T
Trแบงn Bรฌnh
trustpilot.com Oct 01, 2025

We can to write presentation

...

I
Imtithal Saeed
trustpilot.com Oct 01, 2025

Great Product

I have been using Edrawmax for years since 2020. I just can say it is such a gre...

W
Wynelle Cowdery
trustpilot.com Oct 01, 2025

What I love the most about this isโ€ฆ

What I love the most about this is it brings our team together and helps us focus on...

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Conclusion

Reviews show that EDrawsoft products are widely used for diagramming, mind mapping and classroom or team work, with repeated praise for templates, an intuitive interface and practical features. Several reviewers report longโ€‘term use and useful sharing capabilities. At least one review reports an unexpected charge during a trial, so prospective users should check billing and trial terms before subscribing. If you prioritize ease of use and a large template library, reviewers commonly recommend testing the free options and the sharing features first.