Reviews Analyzed
21
We Collect & Analyze Reviews
EDrawsoft
Experiences & Reviews
EDrawsoft develops diagramming and mindโmapping software (notably EdrawMax and EdrawMind). The tools focus on creating flowcharts, mind maps, org charts and similar visual content and include template libraries, sharing capabilities and features for education and team workflows.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
15d
Overall Rating
4.7
Our Analysis
๐ฏ
Service quality
Service comments are few. One reviewer praised a seamless workflow, another reported a serious billing issue calling the experience a scam.
Share of mentions
Mixed
4%
๐ฐ
Value for money
Several users note reasonable pricing or free downloads; one reviewer reports an unexpected AUD charge during a supposed free trial.
Share of mentions
Mixed
6%
โก
User experience
Most reviewers describe an intuitive, easy-to-use interface that saves time, supports templates and works well for students, instructors and teams.
Share of mentions
Strong
30%
๐ง
Product quality
Frequent mentions of rich template libraries, diverse diagram types and steady improvements; users report practical, feature-rich diagramming capabilities.
Share of mentions
Strong
36%
๐
Communication
Reviews contain no clear references to customer support responsiveness or company communication, so there is little evidence either way.
Share of mentions
Mixed
0%
โญ
Overall experience
Overall impressions are positive: many users recommend the products for daily work, teaching and collaboration; a single billing complaint stands out.
Share of mentions
Strong
24%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 โ October 2025).
This software is a scam to takeโฆ
"This software is a scam to take people's money. I registered for..."
sherry mannix
Trustpilot
Oct 01, 2025
Featured for: billing complaint about unexpected charge
EDRAWSOFT: Unlocking Creativity
"I recently had the pleasure of using EDRAWSOFT for creating diagrams, and I must say that my experience with their services was absolutely delightful. From start to finish, everything was seamless and effortless. The variety of tool options available on their website allowed me to create flow charts, mind maps, org charts, network diagrams and floor plans all in one place! Furthermore, the examples and templates they have in their rich gallery were incredibly helpful as a starting point for my projects. One feature that stood out to me was how intuitive EDRAWSOFT's tools are; even someone like myself who isn't very tech-savvy could easily navigate through the software. Additionally, downloading their diagram software wonโt cost you a penny! Overall, I highly recommend EDRAWSOFT if you're looking for seamless creativity when it comes to digital diagrams. Their service offers a vast library of features and tools paired with ease of use which can help you save time while obtaining professional outputs."
Sylvester Koepp
Collected.reviews
Jan 07, 2023
Featured for: mentions templates, intuitive, free download
A lot of templates
"A lot of templates, easy to work with it. Reaso..."
Ivan Ivanov
Trustpilot
Oct 01, 2025
Featured for: notes templates, price, AI features
I've been using EdrawMax and EdrawMindโฆ
"I've been using EdrawMax and EdrawMind since 2020. Since then, I've seen many improvements. I use them for all my projects as an IT instructor โ for d..."
Mayko Silva
Trustpilot
Oct 01, 2025
Featured for: long term user sharing links
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
s
sherry mannix
trustpilot.com
Oct 01, 2025
This software is a scam to takeโฆ
This software is a scam to take people's money. I registered for...
s
salma
trustpilot.com
Oct 01, 2025
i am a student of Engineering faculty
i am a student of...
๏ฟฝ
ะะธะบะพะปะฐะน ะกะฐะผะพั
ะพะดะพะฒ
trustpilot.com
Oct 01, 2025
Edrawsoft tools save me time managingโฆ
Edrawsoft tools save me...
N
Naseer Habib
trustpilot.com
Oct 01, 2025
Thanks again for giving me theโฆ
Thanks again for giving me the...
D
Debra Hunter
trustpilot.com
Oct 01, 2025
A picture really is worth a thousandโฆ
A picture really is worth a thousand words. I like eDrawMax because it is a nice balance between technical and artsy. The diagrams convey comm...
E
Ekeng, kingsley
trustpilot.com
Oct 01, 2025
The interface is easy to use and soโฆ
The interface is easy to use and so user friendly, by outline symbols based on vari...
L
Lแปฑc Vลฉ Tiแบฟn
trustpilot.com
Oct 01, 2025
Edraw is one of the most powerfulโฆ
Edraw is one of the most powerful online diagramming, mind mapping, organizational charting and document design software available today. With a frien...
Y
YSC Ozurgeti
trustpilot.com
Oct 01, 2025
Very cool soft
Very cool soft. Very pr...
S
Sufyan Kazim
trustpilot.com
Oct 01, 2025
Excellent product
Excellent product. I love...
I
Isaac
trustpilot.com
Oct 01, 2025
Impressive Software
I used this software to design and furnish...
A
Arkan Sevar
trustpilot.com
Oct 01, 2025
Great product easy to use .
Great product easy to use . Give it a try yo...
A
Amr
trustpilot.com
Oct 01, 2025
The best mind map application I everโฆ
The best mind map application I eve...
A
AGM Soma Vine Village
trustpilot.com
Oct 01, 2025
The Innovation and new idea
Very Helpful and innova...
I
Ivan Ivanov
trustpilot.com
Oct 01, 2025
A lot of templates
A lot of templates, easy to work with it. Reaso...
M
Mayko Silva
trustpilot.com
Oct 01, 2025
I've been using EdrawMax and EdrawMindโฆ
I've been using EdrawMax and EdrawMind since 2020. Since then, I've seen many improvements. I use them for all my projects as an IT instructor โ for d...
G
Gharbi Hassan
trustpilot.com
Oct 01, 2025
Very intuitive interface
Very intuitive interface, UI is reactive,...
C
CRISTHIAN JEVINSON RAMIREZ MAC
trustpilot.com
Oct 01, 2025
It's a util software for create diagrams
It's a util software...
T
Trแบงn Bรฌnh
trustpilot.com
Oct 01, 2025
We can to write presentation
...
I
Imtithal Saeed
trustpilot.com
Oct 01, 2025
Great Product
I have been using Edrawmax for years since 2020. I just can say it is such a gre...
W
Wynelle Cowdery
trustpilot.com
Oct 01, 2025
What I love the most about this isโฆ
What I love the most about this is it brings our team together and helps us focus on...
Conclusion
Reviews show that EDrawsoft products are widely used for diagramming, mind mapping and classroom or team work, with repeated praise for templates, an intuitive interface and practical features. Several reviewers report longโterm use and useful sharing capabilities. At least one review reports an unexpected charge during a trial, so prospective users should check billing and trial terms before subscribing. If you prioritize ease of use and a large template library, reviewers commonly recommend testing the free options and the sharing features first.