Reviews Analyzed
21
We Collect & Analyze Reviews
FFL123
Experiences & Reviews
FFL123 is an online resource focused on helping individuals navigate the Federal Firearms License (FFL) and Special Occupational Tax (SOT) application processes. The site offers step-by-step guides, training videos, and a subscription membership that bundles informational content, templates and procedural guidance for starting or running a firearms-related business.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
12d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Most reviewers report helpful, practical guidance through licensing steps and direct support; a minority raised concerns about billing or unsatisfactory interactions.
Share of mentions
Strong
17%
💰
Value for money
Many users say the material saved time and legal costs, but some say similar information exists elsewhere and a few dispute billing or refunds.
Share of mentions
Mixed
13%
⚡
User experience
Users commonly describe the guides and videos as clear and easy to follow; a small number report slow pages, navigation issues and unanswered site questions.
Share of mentions
Strong
20%
🔧
Product quality
Reviewers consistently praise the guide content and training videos as comprehensive, up-to-date and practical for ATF requirements and zoning/HOA challenges.
Share of mentions
Strong
20%
📞
Communication
Reports are mixed: some reviewers highlight prompt, personal responses, while others describe poor ticketing, missing cancellation receipts and unaddressed messages.
Share of mentions
Weak
6%
⭐
Overall experience
Most reviewers state they obtained their FFL or were well prepared for the ATF process; a minority report billing problems or that the service felt unusable.
Share of mentions
Strong
24%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Amazing service!!
"Amazing service!!! The program FFL123 offers is unmatched. The guide was so helpful it was a breeze filling out the application! With all the experien..."
Patrick Wirth
Trustpilot
Oct 01, 2025
Featured for: Positive: prompt, accurate support
Great product and great support. Thanks!
"I believe I purchased the membership twice. Yes, because I couldn't follow the process due to liberal commies being in my HOA who started sweating red..."
Muntaser Zaheer
Trustpilot
Oct 01, 2025
Featured for: Positive: communicative founder example
I purchased the subscription by mistake…
"I purchased the subscription by mistake and within 3 hours I attempted to cancel and the only way of doing that was sending them a message on their we..."
Emily McEwen
Trustpilot
Oct 01, 2025
Featured for: Negative: billing and cancellation
The web site is PAINFULLY slow.
"The web site is PAINFULLY slow. Pure agony navigating. Brandon L. Maddox tried to blame me, but I went to "page speed insights" and tested the website..."
Jim D
Trustpilot
Oct 01, 2025
Featured for: Negative: slow site navigation
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
k
kevin fields
trustpilot.com
Oct 01, 2025
The training material is great
The training material is great! The videos are outstandin...
E
EmVag
trustpilot.com
Oct 01, 2025
Much of the information is available…
Much of the information is available elsewh...
J
Jim D
trustpilot.com
Oct 01, 2025
The web site is PAINFULLY slow.
The web site is PAINFULLY slow. Pure agony navigating. Brandon L. Maddox tried to blame me, but I went to "page speed insights" and tested the website...
E
Emily McEwen
trustpilot.com
Oct 01, 2025
I purchased the subscription by mistake…
I purchased the subscription by mistake and within 3 hours I attempted to cancel and the only way of doing that was sending them a message on their we...
R
Rob Marinko
trustpilot.com
Oct 01, 2025
Great experience with FFL123.com.
I could not be more pleased with my decision to go with FFL123.com for obtaining my FFL. The guidance is spot on. Each step is...
B
Bryan Randolph
trustpilot.com
Oct 01, 2025
Nothing but thankful for this service
Nothing but thankful for this service. Excellent information. Living in a state that is "particular" about certain thing...
E
Eddie Abraham
trustpilot.com
Oct 01, 2025
nothing but a SCAM
...
F
Frank Laudwig
trustpilot.com
Oct 01, 2025
You Won't Regret It
Let's be honest . . . any interaction with a government agency is going to have a lot of hurdles and will be a challenge. FFL123.com is your best bet...
M
Muntaser Zaheer
trustpilot.com
Oct 01, 2025
Great product and great support. Thanks!
I believe I purchased the membership twice. Yes, because I couldn't follow the process due to liberal commies being in my HOA who started sweating red...
A
Adam C.- Premier Guns & Gear
trustpilot.com
Oct 01, 2025
FFL123 is the BEST!
FFL123 is the BEST resource for obtaining your FFL. The site is super organized in flow and they have the most up to date information in the industry....
J
Jeff Kruger
trustpilot.com
Oct 01, 2025
Okay/helpful
It's helpful information and probably worth the cost. Much of the information is available elsewhere, but you would have to use many sources. It is co...
P
Patrick Wirth
trustpilot.com
Oct 01, 2025
Amazing service!!
Amazing service!!! The program FFL123 offers is unmatched. The guide was so helpful it was a breeze filling out the application! With all the experien...
E
Eric
trustpilot.com
Oct 01, 2025
Works good
Works good. Helps wi...
k
kenneth
trustpilot.com
Oct 01, 2025
Xxxx
...
J
John
trustpilot.com
Oct 01, 2025
Surfire Guide To Attaining Your FFL
I utilized FFL123.com's guide when I first attained my FFL in Communist Occupied California then again when I recently moved to Arizona. I ran into so...
T
Troy
trustpilot.com
Oct 01, 2025
It’s the most basic comprehensive read…
It’s the most basic comprehensive read in a very long while, the bits and pieces of knowledge...
C
Customer
trustpilot.com
Oct 01, 2025
Excellent outfit
Excellent outfit. They deliver on what they said they would. I decided not to do an FFL at this ti...
M
MPrime
trustpilot.com
Oct 01, 2025
FFL123=SUCCESS!
FFL123 gave great guidance & guidelines! Living in one of the toughest states...
D
David Vance
trustpilot.com
Oct 01, 2025
They where extremely helpful on getting…
They where extremely helpful on getting...
M
Michael
trustpilot.com
Oct 01, 2025
I found FFL123 to be very helpful in…
I found FFL123 to be very helpful in preparing me...
Conclusion
Reviews show a clear pattern: many users found FFL123’s guides and training videos useful for completing FFL and SOT applications and preparing for ATF interviews, often citing time and legal cost savings. Multiple reviewers credited the materials with resolving zoning or HOA issues and allowing them to avoid hiring an attorney. At the same time, several reviewers reported problems with billing, subscription cancellation, or site performance. Prospective customers should weigh positive accounts of content quality and outcomes against reported support and technical issues; check refund and cancellation policies before subscribing.