Customers often praise FFL123’s step-by-step guides and training videos for working through FFL paperwork. Many reviews say staff respond quickly, answer accurately, and provide hands-on help. A small group reported serious problems with billing and site speed, plus one scam allegation. Reviews show these strengths and weaknesses side by side.
Examples from available reviews (Nov 2021 – Feb 2026).
Training materials and videos were invaluable for setting up my FFL.
“The training material is great!”
Website was painfully slow and did not answer a needed question.
“The web site is PAINFULLY slow.”
Purchased subscription by mistake and couldn't cancel or get refund.
“I purchased the subscription by mistake and within 3 hours I attempted to cancel”
Prompt, accurate answers and helpful guide made application process easy.
“They answered every question I had promptly and accurately.”
Several reviews describe fast, accurate support and hands-on help during the application process. Reviewers say staff stay available and give practical answers to application questions. A minority expressed extreme dissatisfaction, including one scam allegation.
Many reviewers say the guides saved time and legal fees, and they call the purchase worth the price. Some note it mainly bundles information that can be found elsewhere. A few reviewers say the forum or community feels less active, which reduces the added value for them.
Multiple reviewers say the materials made the process easier and less frustrating. At least one reviewer reported major website performance problems that prevented them from getting answers. Forum inactivity and site-speed complaints show up only rarely.
Reviews repeatedly call the training materials, videos, and step-by-step guidance clear, well organized, and comprehensive. Several reviewers say the materials prepared them for zoning and licensing details. A handful of positive comments offer little detail but still rate the content highly.
Many reviewers point to direct, communicative staff who walked them through applications. One reviewer said they couldn’t cancel a mistaken subscription and received no refund, suggesting a billing or cancellation breakdown. Overall, person-to-person communication gets most of the praise, while billing issues show up as a recurring single-point complaint.
Most reviewers report strong satisfaction with the guidance, materials, and service. A small but noticeable group describes serious negative incidents tied to billing, website performance, or trust. Reviews show a clear split between solid operational help and isolated transactional failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Training materials and videos were invaluable for setting up my FFL.
“The training material is great!”
Information exists elsewhere but is spread across many sources.
“Much of the information is available elsewhere, but you would have to use many sources.”
Website was painfully slow and did not answer a needed question.
“The web site is PAINFULLY slow.”
Purchased subscription by mistake and couldn't cancel or get refund.
“I purchased the subscription by mistake and within 3 hours I attempted to cancel”
Guidance was spot on and each step included useful details.
“The guidance is spot on.”
Excellent information helped navigate HOA and state requirements.
“Excellent information.”
Reviewer claims the service is a scam.
“nothing but a SCAM”
Guide simplified the FFL process and saved time, effort, and frustration.
“Money well spent and saved me a lot of time, effort and frustration.”
Purchased twice but support was communicative and helped obtain FFL.
“Brandon has been super communicative and available throughout the whole process.”
Organized, up-to-date guidance removed anxiety and prepared reviewer.
“FFL123 is the BEST resource for obtaining your FFL.”
Helpful, convenient compilation though forum lacks activity and much is available elsewhere.
“It is compiled in one place, which is convenient and easy to navigate.”
Prompt, accurate answers and helpful guide made application process easy.
“They answered every question I had promptly and accurately.”
Product works well and provides motivation.
“Works good.”
Reviewer left a brief positive remark without providing details.
“Greatpagessee”
Guide solved zoning issues and saved lawyer fees during licensing.
“The guide is well worth the price.”
Concise comprehensive information assembled correctly to ensure success.
“It’s the most basic comprehensive read in a very long while,”
Company delivered as promised; reviewer recommends them.
“Excellent outfit. They deliver on what they said they would.”
Guidance made the licensing process smooth and successful in a tough state.
“you made the process a smooth success.”
They were extremely helpful in obtaining my FFL.
“They where extremely helpful on getting my FFL.”
The information prepared me and put me at ease.
“Reading through the information put me at ease.”
I used FFL123.com back in 2017 and had no issues getting my FFL. I followed their instructions and had no problems at all. And more recently I used them for my SOT License. It is great to have a place to go to for help with all of the paperwork rather than trying to do it on my own. They made the application process super easy. It answered a lot of questions and provided the do's and don'ts. I have not completed the entire process of getting my SOT yet but I look forward to continuing on with it. I have recommended it to anyone who asks me about obtaining their own FFL!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
FFL123 offers step-by-step help for people seeking a Federal Firearms License (FFL). It provides video training and written guides on federal application forms, state and local compliance, and zoning issues. FFL123 also supports related filings, including Special Occupational Tax (SOT) paperwork. The site includes application checklists, templates, and instructional content for FFL applicants and small business owners. Its materials focus on procedural details, regulatory references, and how-to media to help users complete licensing tasks.