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Health Coach Institute
Reviews & Experiences

Reviews show consistent praise for HCI’s curriculum, videos, transcripts and skill-lab format, with many students reporting concrete learning and increased coaching confidence. At the same time, a subset of reviewers report issues with mentor responsiveness, unclear intake communication, rigid module release pacing, and concerns about refunds or payments. If you consider HCI, verify enrollment and withdrawal policies in writing, ask about live mentoring availability, and confirm pacing (weekly releases vs. accelerated access) to match your schedule. These steps help align expectations with the commonly reported strengths and recurring concerns in the reviews.

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Overview & Key Metrics

Review count
59
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Several reviews report operational problems: inconsistent scheduling, coach availability issues, and unresponsive mentors that disrupted progress.

💰

Value for money

Multiple reviewers describe the cost as high for the delivered experience; some mention feeling the program was not worth the expense.

⚡

User experience

Most learners find lessons digestible with helpful skill labs; a minority report platform confusion, weekly locks, and desire for more live contact.

🔧

Product quality

Reviewers commonly praise the curriculum, clear videos, transcripts and skill labs; a few feel the content lacks depth or is too narrowly health-focused.

📞

Communication

Some students praise clear enrollment guidance, but several report inconsistent or unclear communication and difficulties with withdrawal requests.

⭐

Overall experience

Many reviewers report positive learning outcomes and increased confidence as coaches; a smaller group report poor mentorship and refund disputes.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026

kim
Feb 11, 2025 · reviews.io
Brian Henderson
Jan 14, 2025 · reviews.io
Rachael Kolde
May 18, 2024 · reviews.io
Christa
Mar 12, 2024 · reviews.io
Laura
Jan 18, 2024 · reviews.io
Dana Berlin
Sep 15, 2023 · reviews.io
Vanessa Coburn
Nov 22, 2022 · reviews.io
Jade King Mahon
Sep 15, 2022 · reviews.io
Kristen Paris
Jul 21, 2022 · reviews.io
Felicia Green
Jul 07, 2022 · reviews.io
Janiece 5/5

I had applied for a certificate course with the Health Coaching Institute, but was not satisfied with my experience. There was inconsistent communication about my application and several changes to program dates and coach availability. This caused me to seek out another option that was provided by another organization. All I can say is that I tried a mentorship program with the Health Coach Institute and had the worst experience ever. The mentor never responded to my emails and was inconsistent when explaining things. I wasted a lot of money on a program that did not help me progress. I don’t want anyone to go through my experience, resist the company!

Dec 16, 2021 · Collected.reviews
Anonymous
Apr 29, 2021 · reviews.io
Lindsey B
Sep 15, 2020 · reviews.io
Anonymous
Apr 19, 2020 · reviews.io
Claudette Barrett
Aug 08, 2019 · reviews.io
Jacqueline
Apr 01, 2019 · reviews.io
Janeen
Mar 18, 2019 · reviews.io
Kathleen
Mar 01, 2019 · reviews.io
Tammy
Mar 01, 2019 · reviews.io

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Health Coach Institute

Health Coach Institute (HCI) is an organization that offers training and certification programs for aspiring health coaches. Programs commonly combine structured curriculum, recorded lessons, skills practice (live or simulated), and cohort-based elements. People researching HCI typically look for course structure, certification options, learning format (video, transcripts, slides), mentoring/skills labs, and enrollment or refund policies.