Reviews show a clear split: many customers report unexpected billing, denied refunds and sudden price or account changes, while a distinct group praises fast, helpful customer support and attractive templates. Multiple reports reference editor problems — inability to edit pages or buggy behaviour — and a few describe account closures or data access issues. Consumers researching Leadpages should carefully review billing terms, trial auto-renew policies and refund procedures before subscribing. Back up any landing-page content and test the cancellation flow if retaining long-term work on the platform.
Examples from available reviews (Oct 2025 – Feb 2026).
Was charged a much higher renewal price without authorization.
“processed an $880 charge vs my expected $300 renewal”
Support resolved the issue quickly, even after midnight.
“Lead Pages support resolved my issue quickly.”
Can't edit landing pages; tool is slow and buggy.
“you cant edit a single landing page that it blocks.”
Charged two months after trial and refund was refused.
“Was charged 2 months of subscription because I forgot to turn off after the trial period.”
Some reviewers praise fast, helpful and responsive support that resolved issues quickly; others describe conflicting replies, refusal to refund and poor follow-up.
Many reviewers report unexpected charges, trial auto-renewals, steep price increases and denied refund requests, leading to widespread dissatisfaction about value.
Several users report inability to edit landing pages, broken cancel buttons and a slow or buggy editor that disrupted their workflows.
Reviews mention feature sunsetting, limited or dated templates, lost account data and other reliability issues compared to newer competitors.
Complaints focus on missing billing notices, unclear trial-expiry prompts and poor transparency about pricing or policy changes from the company.
Overall impressions lean negative: billing and refund problems are the most frequent issues, though some users consistently report positive support and templates.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) · Quotes shortened · As of: February 2026
Used Leadpages for years; support helps fix problems quickly.
“I’ve been using Leadpages for years.”
Used Leadpages for years; support helps fix problems quickly.
“I’ve been using Leadpages for years.”
Rep Javier provided exceptional technical assistance and resolved issues.
“Prompt, courteous and spot-on tech help!”
Rep Javier provided exceptional technical assistance and resolved issues.
“Prompt, courteous and spot-on tech help!”
Templates and editor are intuitive; support is responsive and helpful.
“Templates are solid and you can sort by conversion rates which saves a lot of guessing.”
Templates and editor are intuitive; support is responsive and helpful.
“Templates are solid and you can sort by conversion rates which saves a lot of guessing.”
After using a translator, reviewers receive good and rapid service.
“We need to use a translator if we don't speak English.”
After using a translator, reviewers receive good and rapid service.
“We need to use a translator if we don't speak English.”
Contacted support and the problem was sorted immediately.
“The problem was sorted immediately.”
Contacted support and the problem was sorted immediately.
“The problem was sorted immediately.”
Support is unhelpful; chat is a bot and automated replies persist.
“their chat is just a useless bot.”
Support is unhelpful; chat is a bot and automated replies persist.
“their chat is just a useless bot.”
Reviewer expresses brief positive feedback and thanks.
“Great ! thank you!”
Reviewer expresses brief positive feedback and thanks.
“Great ! thank you!”
Cancel trial button is misleading and triggers a full-year charge.
“only a misleading button called “Cancel Trial.””
Cancel trial button is misleading and triggers a full-year charge.
“only a misleading button called “Cancel Trial.””
Was charged during the trial and refund was denied citing terms.
“I was charged 497.12 on my PayPal.”
Was charged during the trial and refund was denied citing terms.
“I was charged 497.12 on my PayPal.”
They were charged $99 monthly without receiving billing notices.
“I noticed a charge this month of $99”
Charged two months after trial and refund was refused.
“Was charged 2 months of subscription because I forgot to turn off after the trial period.”
Reviewer praises the company and its customer service.
“Great company and customer service!”
Was charged a much higher renewal price without authorization.
“processed an $880 charge vs my expected $300 renewal”
Forgot to cancel trial, received charge, and no refund issued.
“No warning and no refunds.”
Support resolved the issue quickly, even after midnight.
“Lead Pages support resolved my issue quickly.”
Cancelled at renewal but payment wasn't refunded despite explanation.
“they wouldn't return even after explaining circumstances.”
Support was focused, caring, and customer-centric.
“Super focussed support.”
Was charged triple the price and then lost access to data.
“They are blackmailing me yo resubcribe or lose all data!”
Cancel button doesn't work, preventing subscription cancellation.
“the cancel button doesn’t even work.”
Was charged despite not using the service; phone number incorrect.
“They charged my account and I never use them.”
New pricing forces purchases and limits existing landing pages.
“blackmailing your own customers.”
Calls Leadpages the best marketing and landing integration company.
“La mejor empresa de marketing, landing e integración del mundo.”
Incredibly fast, personalized customer service with genuine intent to help.
“Incredibly fast, pin pointed personalised customer service with true intent to help!”
Finds Leadpages dated and less competitive than AI-powered alternatives.
“they seem dated now with all of the AI stuff.”
They were told to cancel via login but couldn't log in for refund.
“I couldn't log in. Now they won't give me a refund!”
Card was used fraudulently and company refused to refund nearly $500.
“My card was hacked and they flatly refuse to refund my almost $500 "subscription fee”
Can't edit landing pages; tool is slow and buggy.
“you cant edit a single landing page that it blocks.”
Praises the templates and responsive customer support.
“Lots of beautiful templates and great customer support. They reply to emails pretty fast. Thank you”
Couldn't edit a simple landing page because the system crush.
“I can't edit one simple landing page that the system crush”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Leadpages is a software-as-a-service landing page and conversion platform used by marketers and small businesses. It provides template-based landing page building, integrations with email and marketing tools, and subscription pricing tiers. The platform is commonly used to create lead-capture pages, simple websites and opt-in forms without custom development. When checking reviews, buyers often focus on billing reliability, editor stability, template quality and customer support responsiveness.