Reviews Analyzed
20
We Collect & Analyze Reviews
Leadpages
Experiences & Reviews
Leadpages is a software-as-a-service landing page and conversion platform used by marketers and small businesses. It provides template-based landing page building, integrations with email and marketing tools, and subscription pricing tiers. The platform is commonly used to create lead-capture pages, simple websites and opt-in forms without custom development. When checking reviews, buyers often focus on billing reliability, editor stability, template quality and customer support responsiveness.
Overview & Key Metrics
Positive Sentiment
35%
Latest Review
12d
Overall Rating
2.4
Our Analysis
🎯
Service quality
Some reviewers praise fast, helpful and responsive support that resolved issues quickly; others describe conflicting replies, refusal to refund and poor follow-up.
Share of mentions
Mixed
16%
💰
Value for money
Many reviewers report unexpected charges, trial auto-renewals, steep price increases and denied refund requests, leading to widespread dissatisfaction about value.
Share of mentions
Weak
18%
⚡
User experience
Several users report inability to edit landing pages, broken cancel buttons and a slow or buggy editor that disrupted their workflows.
Share of mentions
Mixed
5%
🔧
Product quality
Reviews mention feature sunsetting, limited or dated templates, lost account data and other reliability issues compared to newer competitors.
Share of mentions
Weak
13%
📞
Communication
Complaints focus on missing billing notices, unclear trial-expiry prompts and poor transparency about pricing or policy changes from the company.
Share of mentions
Weak
15%
⭐
Overall experience
Overall impressions lean negative: billing and refund problems are the most frequent issues, though some users consistently report positive support and templates.
Share of mentions
Weak
33%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
AVOID - Unauthorized Price Increases and Deceptive Billing Practices
"Absolute scam with their pricing and billing practices. I was a long-time customer paying $300/year when they suddenly charged me $880 - nearly a 300%..."
Aaron
Trustpilot
Oct 01, 2025
Featured for: example of sudden price increase
Best and Fastest Customer Service!
"I love the fact that Lead Pages support resolved my issue quickly. Even when I messaged them a few hours past midnight, I still received quick assista..."
Stefan Thomas
Trustpilot
Oct 01, 2025
Featured for: fast, helpful customer support
you cant edit a single landing page…
"you cant edit a single landing page that it..."
Giulia Fiorenza
Trustpilot
Oct 01, 2025
Featured for: editing blocked; slow and buggy
Was charged 2 months of subscription…
"Was charged 2 months of subscription because I forgot to turn off after the trial period. I did not use their service in this 2 months and they refuse..."
db suii
Trustpilot
Oct 01, 2025
Featured for: trial auto-renewal; refund refused
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
M
Marie
trustpilot.com
Oct 01, 2025
Have to agree with everyone about their…
Have to agree with everyone about their shady business practices… I don’t ever remember upgrading to a pro subscription as it’s just me and I only use...
d
db suii
trustpilot.com
Oct 01, 2025
Was charged 2 months of subscription…
Was charged 2 months of subscription because I forgot to turn off after the trial period. I did not use their service in this 2 months and they refuse...
L
Luzia D
trustpilot.com
Oct 01, 2025
Great company and customer service!
Great company and...
A
Aaron
trustpilot.com
Oct 01, 2025
AVOID - Unauthorized Price Increases and Deceptive Billing Practices
Absolute scam with their pricing and billing practices. I was a long-time customer paying $300/year when they suddenly charged me $880 - nearly a 300%...
L
Lukas Halim
trustpilot.com
Oct 01, 2025
Tried it
Tried it, didn't like it, forgot to canc...
S
Stefan Thomas
trustpilot.com
Oct 01, 2025
Best and Fastest Customer Service!
I love the fact that Lead Pages support resolved my issue quickly. Even when I messaged them a few hours past midnight, I still received quick assista...
C
Christian Wilson
trustpilot.com
Oct 01, 2025
By far the worst i've used
By far the worst i've used. Offers very little for the crazy high price tag. Cancelled on day of renewal, unfortuantely just after payment was debited...
S
SR
trustpilot.com
Oct 01, 2025
Super Special Support
Super focussed support. Caring, understanding with customer centric...
A
Anu Grace
trustpilot.com
Oct 01, 2025
Sudden price increase and loss of ALL data!
Leadpages suddenly billed me 888usd! I have been a nearly 10year loyal annual customer and I paid 297usd per year until suddenly I was charged 3x. Whe...
S
Sara Diamen
trustpilot.com
Oct 01, 2025
Absolutely disgraceful
Absolutely disgraceful. I’ve been trying to cancel my subscription on Leadpages and the cancel button doesn’t even work. What kind of scam is this in...
f
funkshyns Labs
trustpilot.com
Oct 01, 2025
They charged my account and I never use…
They charged my account and I never use them. THey publish a p...
T
Ted Daamen
trustpilot.com
Oct 01, 2025
LP: blackmailing customers!
Its sick, sorry to say. Adding new features which I am forced to buy (for a huge price increase) when I want to keep the Landingspage I created and bu...
J
Jose Luis Mendoza Rodriguez
trustpilot.com
Oct 01, 2025
Mejor plataforma de marketing
La mejor empresa de marketing, landing e integración del mundo...
K
Karen Claren
trustpilot.com
Oct 01, 2025
Incredibly fast and helpful advice
Incredibly fast, pin pointed personalised...
C
Cam at Tactical
trustpilot.com
Oct 01, 2025
Used them for 2 yrs but they seem dated…
Used them for 2 yrs but they seem dated now with all of the AI stuff. And other lander services doing more for less than Leadpages. Like Konvertrix. i...
M
Maidly Ny
trustpilot.com
Oct 01, 2025
I started using Leadpages
I started using Leadpages. I'm an experienced designer of 15 years. I noticed how limited the platform was once I signed up, so I emailed them and ask...
T
Tonilynn Vanderberg
trustpilot.com
Oct 01, 2025
This company thrives on identity theft…
This company thrives on identity theft and hides behind their "7 day cancelation" policy. My card was hacked and they flatly refuse to refund my almos...
G
Giulia Fiorenza
trustpilot.com
Oct 01, 2025
you cant edit a single landing page…
you cant edit a single landing page that it...
R
Ramona Borg
trustpilot.com
Oct 01, 2025
Lots of beautiful templates and great…
Lots of beautiful templates and great customer su...
F
Francesco Puzzilli
trustpilot.com
Oct 01, 2025
I can't edit one simple landing page…
I can't edit one simple landi...
Conclusion
Reviews show a clear split: many customers report unexpected billing, denied refunds and sudden price or account changes, while a distinct group praises fast, helpful customer support and attractive templates. Multiple reports reference editor problems — inability to edit pages or buggy behaviour — and a few describe account closures or data access issues. Consumers researching Leadpages should carefully review billing terms, trial auto-renew policies and refund procedures before subscribing. Back up any landing-page content and test the cancellation flow if retaining long-term work on the platform.