Many customers mention fast delivery and an easy ordering process. Several buyers say the keys and lock sets fit and work once programmed. Recurring complaints focus on fobs that won’t program, incorrect chips, and listings that don’t match the item. Some customers also describe hard-to-navigate returns, restocking fees, and refunds that were not resolved.
Examples from available reviews (Aug 2022 – Mar 2026).
Fob did not work and locksmith couldn't program it; return denied.
“My locksmith was not able to program it for my car.”
Company imposed complicated return process and excessive restocking fees.
“intentionally complicated RMA process and excessive restocking fees”
Lock sets were high quality and show visible pins inside.
“It is cool how you can see the pins inside the locks.”
Very fast shipping; customer plans to make a spare despite finding original keys.
“Very fast shipping”
Reviewers often describe technicians as on time and say orders are handled professionally. Others report receiving the wrong items, having refunds refused, and being charged extra to return products. Some also mention paying for expedited shipping that did not arrive as promised, even as other reviews note good service.
Several customers say they saved a lot compared with dealership prices and consider the parts affordable. Other buyers point to added costs such as subscription requirements and restocking deductions. Some reviewers also say one-off key services cost too much for what was needed.
Customers often say ordering is simple and that search and product pages help them find what they need. Many orders still require the buyer or a locksmith to program the key after it arrives. A smaller but noticeable group reports keys that won’t program or that require certified tools.
Many buyers received keys, fobs, and lock sets that matched the listing and worked after programming. Repeated negative comments mention faulty fobs, wrong chips, poorly refurbished parts, and listings that mislabel BMW and other models. Overall, quality appears to depend on the item type and how accurate the listing is.
Many reviews mention quick replies from customer service and automatic order updates. Some customers complain about confusing shipping notices and staff who were not helpful during returns. Reports of poor communication show up most often in refund disputes and RMA issues.
Experiences split between smooth purchases with fast delivery and correct parts, and orders that turned into disputes. Positive reviews highlight on-time arrival, clear fit, and helpful staff. Negative reviews focus on devices that won’t program, incorrect parts, and returns or refunds that are hard to complete.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Remote only partially worked; unlocking required the panic button.
“The remote I purchased only half work. To unlock the doors I have to push the panic button.”
Remote only partially worked; unlocking required the panic button.
“The remote I purchased only half work. To unlock the doors I have to push the panic button.”
Mercedes keys were correct but BMW keys were inaccurately listed and unusable.
“the BMW keys were inaccurately listed as the type for my car.”
Mercedes keys were correct but BMW keys were inaccurately listed and unusable.
“the BMW keys were inaccurately listed as the type for my car.”
Lock sets were high quality and show visible pins inside.
“It is cool how you can see the pins inside the locks.”
Lock sets were high quality and show visible pins inside.
“It is cool how you can see the pins inside the locks.”
Very fast shipping; customer plans to make a spare despite finding original keys.
“Very fast shipping”
Very fast shipping; customer plans to make a spare despite finding original keys.
“Very fast shipping”
Service was punctual and convenient.
“Punctual service very convenient.”
Service was punctual and convenient.
“Punctual service very convenient.”
Replacement key fob arrived quickly and website search simplified selection.
“Received my replacement key fob quickly.”
Replacement key fob arrived quickly and website search simplified selection.
“Received my replacement key fob quickly.”
Paid for two-day shipping but received keys seven days later.
“I payed for 2 days shipping and received the keys 7 days after”
Paid for two-day shipping but received keys seven days later.
“I payed for 2 days shipping and received the keys 7 days after”
Reviewer commented about the delivery time frame.
“The time frame of delivery”
Reviewer commented about the delivery time frame.
“The time frame of delivery”
Ordering was easy and staff were responsive to questions.
“Easy ordering and were very responsive when I had a question.”
Ordering was easy and staff were responsive to questions.
“Easy ordering and were very responsive when I had a question.”
Customer left a brief positive remark.
“Good good good”
Customer left a brief positive remark.
“Good good good”
Keys arrived and worked perfectly.
“Keys arrived and work perfectly. Thank you!”
Keys arrived and functioned perfectly as expected.
“Keys arrived and work perfectly.”
Quick shipping and product worked great.
“Quick shipping and worked great!”
Shipping was quick and the product worked great.
“Quick shipping and worked great!”
Ordering was an easy process.
“Yes it was a easy process”
The process was easy for the customer.
“Yes it was a easy process”
Locksmith couldn't reprogram i8 keys and shipping was slow.
“Locksmith cannot get the i8 keys to be reprogrammed.”
Keys could not be reprogrammed and shipping was slow.
“Locksmith cannot get the i8 keys to be reprogrammed.”
Reviewer praised the company's service.
“Perfect nice service blessings for your service”
Customer reports perfect and nice service received.
“Perfect nice service blessings for your service”
They found the original key after receiving the new one and didn't program it.
“we found the lost key the day we received the new one after several years”
They received the new key but did not program it after finding original.
“we found the lost key the day we received the new one”
Product arrived timely and customer service was professional.
“Product arrived in a timely manner along with professional customer service.”
Product arrived timely and customer service was professional.
“Product arrived in a timely manner along with professional customer service.”
Products were great and the business was straightforward.
“Great Products, straight forward business.”
Products were great and business was straightforward.
“Great Products, straight forward business.”
Fob and key received; pending programming.
“Received my fob and key. Now I just have to program it”
They received the fob and key but must program it themselves.
“Received my fob and key. Now I just have to program it”
Product arrived on time, programming went well with no problems.
“Programming went well and no problems.”
Order arrived on time, matched description, and programmed successfully.
“Programming went well and no problems.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Locksmith Keyless sells replacement car keys, remote key fobs, key shells, blank key blades, and lock sets online. It lists parts for many passenger vehicles and also offers diagnostic and programming accessories used by technicians. Shoppers can find parts through vehicle selectors or part numbers and track orders on the website. The company serves both individual buyers and professional locksmiths through its product pages and support channels.