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We Collect & Analyze Reviews

Mashvisor
Experiences & Reviews

Mashvisor is a real-estate analytics platform that provides market data, rental property analysis, and APIs aimed at investors and property managers. The service aggregates public and proprietary data to produce metrics such as rental income projections, occupancy estimates, and investment return calculations. Mashvisor offers web tools, dashboards and developer APIs to support market comparison, underwriting and short‑term rental analysis.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 71%
Latest Review 17d
Overall Rating
3.7

Our Analysis

🎯

Service quality

Many reviewers report helpful, knowledgeable support when problems are resolved, but a notable group describes slow or unresponsive service and billing disputes.

Share of mentions
20%
Mixed
💰

Value for money

Several users report unexpected or unauthorized charges, aggressive renewals, and refund refusals; a minority mention perceived value for access to broad market data.

Share of mentions
9%
Weak

User experience

Users who integrate the API or use the platform report straightforward setup, a user‑friendly interface, and clear, actionable outputs for investors.

Share of mentions
7%
Strong
🔧

Product quality

Many customers praise up‑to‑date data, reliable API results and useful calculations; a few allege inaccurate listings or inflated figures in isolated cases.

Share of mentions
15%
Strong
📞

Communication

Some reviewers describe quick, clear responses and timely help; others report slow support, unanswered emails and difficulty reaching a live agent.

Share of mentions
21%
Mixed

Overall experience

Overall impressions are split: many recommend Mashvisor for analysis and APIs, while a substantial minority report billing, cancellation, or support problems.

Share of mentions
28%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Mic D
trustpilot.com Oct 01, 2025

RUN!!!!

This company is nothing but criminals who practice predatory behavior against the consumer. They promise accurate information, listing searches and to...

L
Louis
trustpilot.com Oct 01, 2025

Mashvisor API

Our experience working with Mashvisor has been great! The API has consistently delivered reliable results, and their customer support has ben outstand...

P
PeachHaus Group
trustpilot.com Oct 01, 2025

I’ve been using Mashvisor’s API to…

I’ve been using Mashvisor’s API to power a custom dashboard for my property management business, and the results have been outstanding. The integratio...

J
Jon Brown
trustpilot.com Oct 01, 2025

I DO NOT RECOMMEND Mashvisor

I DO NOT RECOMMEND Mashvisor! They increased my annual subscription by more than 30% with no prior notice and refused to cancel my account. I've tried...

N
Nancy
trustpilot.com Oct 01, 2025

0 Starts - unauthorized charges for 2 years!

I would give 0 stars if possible. I signed up two years ago and then canceled after 1 month. However, the cancellation didn't take for some reason, ev...

b
bee
trustpilot.com Oct 01, 2025

Be careful with their customer unfriendly renewal practices

Be cautious with their renewal policy. If you don't want to be stuck with their aggressive renewal tactics, you need to cancel your subscription immed...

R
Rama
trustpilot.com Oct 01, 2025

very slow support site for unresolved login problems

very slow support site for unresolved login problems updated their website login system and now i can't get...

L
LJ Bognot
trustpilot.com Oct 01, 2025

Mashvisor has up to date data that…

Mashvisor has up to date data th...

E
Ezi Boteach
trustpilot.com Oct 01, 2025

No customer support!!!

Update: After 2 weeks of trying to get support, I got a refund. No email response, no communication from support, just a refund. Still, I'm happy and...

S
Sarah Murray
trustpilot.com Oct 01, 2025

0 customer service

Terrible customer service I’ve written numerous emails after paying $800 for an annual subscription in August 2024 that backdated itself to...

K
Keith Aichele
trustpilot.com Oct 01, 2025

Mashvisor is such a quick and powerful…

Mashvisor is such a quick and powerful tool to use to get the information for important investing decisions. We primarily use it for analyzing short t...

J
Jeff
trustpilot.com Oct 01, 2025

Mashvisor has detailed information!

Mashvisor has a lot of great information, I’ve been a member for sev...

R
Randy Corey
trustpilot.com Oct 01, 2025

For finding a short-term rental…

For finding a short-term rental property that turned out to be a profitable investment, Mashvisor did the job. Great tool for a new i...

A
Alexis Jones
trustpilot.com Oct 01, 2025

They honored a request I made and did…

They honored a request I ma...

J
Joshua Thompson
trustpilot.com Oct 01, 2025

Good customer service

They worked with me...

J
Jackson McBride
trustpilot.com Oct 01, 2025

Mashvisor offers great and timely…

Mashvisor offers great an...

J
Joseph
trustpilot.com Oct 01, 2025

The platform's user-friendly interface…

The platform's user-friendly interface and comprehensive analysis tools helped me mak...

A
Andreza Barbosa
trustpilot.com Oct 01, 2025

Mashvisor - Awesome tool for RE investor

Mashvisor is an outstanding website that helped me find my investment property. They were also extremely trustworthy as they returned my subscription...

E
Eytan
trustpilot.com Oct 01, 2025

I enjoyed using Mashvisor

I enjoyed using Mashvisor, and their customer ser...

T
Tina Liu
trustpilot.com Oct 01, 2025

Mashvisor is a great product

Mashvisor is a great product with real estate great insights and customer service. My issue w...

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Conclusion

Reviews show a mix of experiences: many users find Mashvisor’s data, API and interface useful for rental analysis and deal underwriting, and several report successful integrations and timely problem resolution. However, a distinct set of reviews cites billing issues, automatic renewals, and difficulty contacting support, including allegations of unauthorized charges and slow responses. If you plan to use Mashvisor, consider testing the API or trialing the platform and confirm billing/renewal terms before purchasing. Check recent support responsiveness and ask for documentation or sample outputs to validate data for your specific markets.