Reviews Analyzed
21
We Collect & Analyze Reviews
Mashvisor
Experiences & Reviews
Mashvisor is a real-estate analytics platform that provides market data, rental property analysis, and APIs aimed at investors and property managers. The service aggregates public and proprietary data to produce metrics such as rental income projections, occupancy estimates, and investment return calculations. Mashvisor offers web tools, dashboards and developer APIs to support market comparison, underwriting and short‑term rental analysis.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
17d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Many reviewers report helpful, knowledgeable support when problems are resolved, but a notable group describes slow or unresponsive service and billing disputes.
Share of mentions
Mixed
20%
💰
Value for money
Several users report unexpected or unauthorized charges, aggressive renewals, and refund refusals; a minority mention perceived value for access to broad market data.
Share of mentions
Weak
9%
⚡
User experience
Users who integrate the API or use the platform report straightforward setup, a user‑friendly interface, and clear, actionable outputs for investors.
Share of mentions
Strong
7%
🔧
Product quality
Many customers praise up‑to‑date data, reliable API results and useful calculations; a few allege inaccurate listings or inflated figures in isolated cases.
Share of mentions
Strong
15%
📞
Communication
Some reviewers describe quick, clear responses and timely help; others report slow support, unanswered emails and difficulty reaching a live agent.
Share of mentions
Mixed
21%
⭐
Overall experience
Overall impressions are split: many recommend Mashvisor for analysis and APIs, while a substantial minority report billing, cancellation, or support problems.
Share of mentions
Mixed
28%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
I’ve been using Mashvisor’s API to…
"I’ve been using Mashvisor’s API to power a custom dashboard for my property management business, and the results have been outstanding. The integratio..."
PeachHaus Group
Trustpilot
Oct 01, 2025
Featured for: API integration praise and accuracy
RUN!!!!
"This company is nothing but criminals who practice predatory behavior against the consumer. They promise accurate information, listing searches and to..."
Mic D
Trustpilot
Oct 01, 2025
Featured for: Strong allegation of false data
0 Starts - unauthorized charges for 2 years!
"I would give 0 stars if possible. I signed up two years ago and then canceled after 1 month. However, the cancellation didn't take for some reason, ev..."
Nancy
Trustpilot
Oct 01, 2025
Featured for: Unauthorized charges and billing
For finding a short-term rental…
"For finding a short-term rental property that turned out to be a profitable investment, Mashvisor did the job. Great tool for a new i..."
Randy Corey
Trustpilot
Oct 01, 2025
Featured for: Positive outcome and refund example
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Mic D
trustpilot.com
Oct 01, 2025
RUN!!!!
This company is nothing but criminals who practice predatory behavior against the consumer. They promise accurate information, listing searches and to...
L
Louis
trustpilot.com
Oct 01, 2025
Mashvisor API
Our experience working with Mashvisor has been great! The API has consistently delivered reliable results, and their customer support has ben outstand...
P
PeachHaus Group
trustpilot.com
Oct 01, 2025
I’ve been using Mashvisor’s API to…
I’ve been using Mashvisor’s API to power a custom dashboard for my property management business, and the results have been outstanding. The integratio...
J
Jon Brown
trustpilot.com
Oct 01, 2025
I DO NOT RECOMMEND Mashvisor
I DO NOT RECOMMEND Mashvisor! They increased my annual subscription by more than 30% with no prior notice and refused to cancel my account. I've tried...
N
Nancy
trustpilot.com
Oct 01, 2025
0 Starts - unauthorized charges for 2 years!
I would give 0 stars if possible. I signed up two years ago and then canceled after 1 month. However, the cancellation didn't take for some reason, ev...
b
bee
trustpilot.com
Oct 01, 2025
Be careful with their customer unfriendly renewal practices
Be cautious with their renewal policy. If you don't want to be stuck with their aggressive renewal tactics, you need to cancel your subscription immed...
R
Rama
trustpilot.com
Oct 01, 2025
very slow support site for unresolved login problems
very slow support site for unresolved login problems updated their website login system and now i can't get...
L
LJ Bognot
trustpilot.com
Oct 01, 2025
Mashvisor has up to date data that…
Mashvisor has up to date data th...
E
Ezi Boteach
trustpilot.com
Oct 01, 2025
No customer support!!!
Update: After 2 weeks of trying to get support, I got a refund. No email response, no communication from support, just a refund. Still, I'm happy and...
S
Sarah Murray
trustpilot.com
Oct 01, 2025
0 customer service
Terrible customer service I’ve written numerous emails after paying $800 for an annual subscription in August 2024 that backdated itself to...
K
Keith Aichele
trustpilot.com
Oct 01, 2025
Mashvisor is such a quick and powerful…
Mashvisor is such a quick and powerful tool to use to get the information for important investing decisions. We primarily use it for analyzing short t...
J
Jeff
trustpilot.com
Oct 01, 2025
Mashvisor has detailed information!
Mashvisor has a lot of great information, I’ve been a member for sev...
R
Randy Corey
trustpilot.com
Oct 01, 2025
For finding a short-term rental…
For finding a short-term rental property that turned out to be a profitable investment, Mashvisor did the job. Great tool for a new i...
A
Alexis Jones
trustpilot.com
Oct 01, 2025
They honored a request I made and did…
They honored a request I ma...
J
Joshua Thompson
trustpilot.com
Oct 01, 2025
Good customer service
They worked with me...
J
Jackson McBride
trustpilot.com
Oct 01, 2025
Mashvisor offers great and timely…
Mashvisor offers great an...
J
Joseph
trustpilot.com
Oct 01, 2025
The platform's user-friendly interface…
The platform's user-friendly interface and comprehensive analysis tools helped me mak...
A
Andreza Barbosa
trustpilot.com
Oct 01, 2025
Mashvisor - Awesome tool for RE investor
Mashvisor is an outstanding website that helped me find my investment property. They were also extremely trustworthy as they returned my subscription...
E
Eytan
trustpilot.com
Oct 01, 2025
I enjoyed using Mashvisor
I enjoyed using Mashvisor, and their customer ser...
T
Tina Liu
trustpilot.com
Oct 01, 2025
Mashvisor is a great product
Mashvisor is a great product with real estate great insights and customer service. My issue w...
Conclusion
Reviews show a mix of experiences: many users find Mashvisor’s data, API and interface useful for rental analysis and deal underwriting, and several report successful integrations and timely problem resolution. However, a distinct set of reviews cites billing issues, automatic renewals, and difficulty contacting support, including allegations of unauthorized charges and slow responses. If you plan to use Mashvisor, consider testing the API or trialing the platform and confirm billing/renewal terms before purchasing. Check recent support responsiveness and ask for documentation or sample outputs to validate data for your specific markets.