Reviews Analyzed
5
We Collect & Analyze Reviews
Ownr
Experiences & Reviews
Ownr is a Canadian online service that helps entrepreneurs register and manage small businesses, offering incorporation, registration, and related legal-document templates and filing workflows. It is positioned for startups and small business owners who want a guided digital process for company formation and ongoing compliance. Ownr has been integrated with traditional banking relationships and promotes add-on managed plans for continued business maintenance.
Overview & Key Metrics
Positive Sentiment
40%
Latest Review
20d
Overall Rating
2.1
Our Analysis
🎯
Service quality
Most reviewers report unresponsive or reduced customer support; one early review praised helpful, responsive staff.
Share of mentions
Weak
19%
💰
Value for money
Several users report unexpected $49 charges, rising annual fees, and perceived extra fees for actions previously expected as one-time.
Share of mentions
Weak
14%
⚡
User experience
Some find the interface user-friendly and guided; others report poor onboarding, limited form guidance, and issues for international clients.
Share of mentions
Weak
19%
🔧
Product quality
Platform and interface are described positively by some, while others note missing guidance and constraints on amending filings.
Share of mentions
Mixed
11%
📞
Communication
Customers cite delayed or absent replies, chat bans and lack of phone support; an early review noted helpful responses from staff.
Share of mentions
Weak
19%
⭐
Overall experience
Overall impressions tilt negative: a few positive accounts of ease of use but several reports of billing, support and trust problems.
Share of mentions
Weak
18%
Our Independent Methodology
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Data Collection
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AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (March 2023 – October 2025).
A Positive Experience with Ownr
"I recently used Ownr to register my small business and I had an incredibly positive experience. The all-in-one platform for business formation and legal documents is easy to navigate, making it simple for anyone regardless of their tech savviness. Their step-by-step guide allowed me to register my business in no time! What stood out most was the customer service offered by Ownr's team. They were beyond helpful when answering any question or concern that came up during the process. Additionally, they provided useful resources and articles on how to manage a small business effectively. Overall, I highly recommend using Ownr if you are starting a new business venture or need help managing your current one. Their user-friendly website paired with exceptional customer service makes achieving your entrepreneurial dreams less daunting than ever before!"
Carmel
Collected.reviews
Mar 04, 2023
Featured for: Positive, user-friendly and helpful
OWNR robbed me
"OWNR robbed me. I set up a sole proprietorship through them and pursued the deal where they won't charge you the $49 OWNR fee if you open an RBC bank..."
Rashidah S
Trustpilot
Oct 01, 2025
Featured for: Detailed billing and support complaint
I've been with Ownr since their early days
"I've been with Ownr since their early days (before RBC acquired them). I am on their legacy plan, still it's not cheap, $348 + HST a year. I have no c..."
Richard
Trustpilot
Oct 01, 2025
Featured for: Long-term user on pricing changes
Ownr claimed helping business register…
"Ownr claimed helping business register but at the end it has no guidance for international clients to fill the form and even when we paid and would li..."
CHI HAY YIP
Trustpilot
Oct 01, 2025
Featured for: International client, form guidance issues
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Rashidah S
trustpilot.com
Oct 01, 2025
OWNR robbed me
OWNR robbed me. I set up a sole proprietorship through them and pursued the deal where they won't charge you the $49 OWNR fee if you open an RBC bank...
R
Richard
trustpilot.com
Oct 01, 2025
I've been with Ownr since their early days
I've been with Ownr since their early days (before RBC acquired them). I am on their legacy plan, still it's not cheap, $348 + HST a year. I have no c...
J
Jamie
trustpilot.com
Oct 01, 2025
Ownr is not trustworthy
Ownr is not trustworthy, they have a relationship with RBC and they try to force you to work with RBC, charging you $49 if you don’t. When I signed my...
C
CHI HAY YIP
trustpilot.com
Oct 01, 2025
Ownr claimed helping business register…
Ownr claimed helping business register but at the end it has no guidance for international clients to fill the form and even when we paid and would li...
C
Carmel
Collected.reviews
Mar 04, 2023
A Positive Experience with Ownr
I recently used Ownr to register my small business and I had an incredibly positive experience. The all-in-one platform for business formation and legal documents is easy to navigate, making it simple for anyone regardless of their tech savviness. Their step-by-step guide allowed me to register my business in no time!
What stood out most was the customer service offered by Ownr's team. They were beyond helpful when answering any question or concern that came up during the process. Additionally, they provided useful resources and articles on how to manage a small business effectively.
Overall, I highly recommend using Ownr if you are starting a new business venture or need help managing your current one. Their user-friendly website paired with exceptional customer service makes achieving your entrepreneurial dreams less daunting than ever before!
Conclusion
Reviews indicate Ownr provides a guided, user-friendly platform for business formation, with several customers praising the interface and step-by-step process. However, multiple reviews raise concrete concerns about unexpected charges, promotional terms tied to bank accounts, and reduced or slow customer support. International users and those needing amends to filings reported difficulties and extra fees. If you consider Ownr, verify all fees and promotional conditions in writing, confirm available support channels, and keep documentation of any agreements or communications.