Reviews indicate Ownr provides a guided, user-friendly platform for business formation, with several customers praising the interface and step-by-step process. However, multiple reviews raise concrete concerns about unexpected charges, promotional terms tied to bank accounts, and reduced or slow customer support. International users and those needing amends to filings reported difficulties and extra fees. If you consider Ownr, verify all fees and promotional conditions in writing, confirm available support channels, and keep documentation of any agreements or communications.
Examples from available reviews (Mar 2023 – Feb 2026).
Easy to use formation platform with helpful customer service.
“Their user-friendly website paired with exceptional customer service”
Company charged $49 despite promotion and provided no resolution.
“I see a charge in my account for $49 even though I met all their terms.”
Legacy customer finds platform user-friendly but services increasingly expensive.
“their service has become more and more expensive.”
International client alleges support blocked chat and demanded extra fees.
“they scammed international clients money and no body from ownr will explain or help you.”
Most reviewers report unresponsive or reduced customer support; one early review praised helpful, responsive staff.
Several users report unexpected $49 charges, rising annual fees, and perceived extra fees for actions previously expected as one-time.
Some find the interface user-friendly and guided; others report poor onboarding, limited form guidance, and issues for international clients.
Platform and interface are described positively by some, while others note missing guidance and constraints on amending filings.
Customers cite delayed or absent replies, chat bans and lack of phone support; an early review noted helpful responses from staff.
Overall impressions tilt negative: a few positive accounts of ease of use but several reports of billing, support and trust problems.
For each review, the core experience based on original source reviews.
Sources: bbb.org (5) · Trustpilot (4) · Reviews (1) · Quotes shortened · As of: February 2026
Paid but was told to open a bank account while license remained unprocessed.
“So paid and never reviewed my master business license.”
Customer reports no refunds and unresponsive support.
“They won't refund you for enrolling or answer any question that you have.”
Support was helpful, knowledgeable, patient, and professionally responsive.
“Very helpful, knowledgable, and patient.”
Chat support repeatedly disappeared and failed to verify the customer.
“keeps disappearing in the chat.”
Forced to repeatedly resubmit forms for over a year, causing extra costs.
“They are making me * REMOVED REPEATEDLY fill out forms I submitted to be processed over A YEAR AGO.”
Company charged $49 despite promotion and provided no resolution.
“I see a charge in my account for $49 even though I met all their terms.”
Legacy customer finds platform user-friendly but services increasingly expensive.
“their service has become more and more expensive.”
RBC ran a credit inquiry and Ownr charged $49 despite refusal.
“The credit inquiry brought my credit score down 12 points.”
International client alleges support blocked chat and demanded extra fees.
“they scammed international clients money and no body from ownr will explain or help you.”
I recently used Ownr to register my small business and I had an incredibly positive experience. The all-in-one platform for business formation and legal documents is easy to navigate, making it simple for anyone regardless of their tech savviness. Their step-by-step guide allowed me to register my business in no time!
What stood out most was the customer service offered by Ownr's team. They were beyond helpful when answering any question or concern that came up during the process. Additionally, they provided useful resources and articles on how to manage a small business effectively.
Overall, I highly recommend using Ownr if you are starting a new business venture or need help managing your current one. Their user-friendly website paired with exceptional customer service makes achieving your entrepreneurial dreams less daunting than ever before!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ownr is a Canadian online service that helps entrepreneurs register and manage small businesses, offering incorporation, registration, and related legal-document templates and filing workflows. It is positioned for startups and small business owners who want a guided digital process for company formation and ongoing compliance. Ownr has been integrated with traditional banking relationships and promotes add-on managed plans for continued business maintenance.