Reviews Analyzed
20
We Collect & Analyze Reviews
PDFfiller
Experiences & Reviews
PDFfiller is a web-based PDF editing and document management service that enables users to edit, fill, sign, and share PDF forms in a browser. It is commonly used by individuals and small businesses for form completion, contract handling, and simple document workflows. Consumers researching PDFfiller typically compare its editing features, support, and subscription model against other PDF suites.
Overview & Key Metrics
Positive Sentiment
75%
Latest Review
23d
Overall Rating
3.9
Our Analysis
🎯
Service quality
Support is repeatedly described as professional and effective; reviewers cite resolved issues and successful password resets in multiple reports.
Share of mentions
Strong
6%
💰
Value for money
Several reviewers report unexpected paywalls, subscription prompts, or required credit-card input after editing and call the advertised 'free' claim misleading.
Share of mentions
Weak
10%
⚡
User experience
Many users report the editor is easy to use, time-saving, and convenient; a smaller number note a learning curve when first navigating the platform.
Share of mentions
Strong
15%
🔧
Product quality
Reviewers praise editing and form-filling capabilities and workflow efficiency; a few raise concerns about account requirements and document-handling practices.
Share of mentions
Strong
15%
📞
Communication
Feedback on communication is mixed: support interactions are praised, while marketing/onboarding and messaging about 'free' features are criticized as unclear or misleading.
Share of mentions
Weak
15%
⭐
Overall experience
Most reviewers describe a positive overall experience that saves time and simplifies forms; several report negative experiences tied to paywalls or account requirements.
Share of mentions
Strong
38%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Everyone at the Support Team was…Professional
"Everyone at the Support Team was professional and consistent wit..."
Danny
Trustpilot
Oct 01, 2025
Featured for: Professional support resolving user issues
"Fill PDF Forms For Free" is a blatant lie
"Website literally says "Fill PDF Forms For Free" but its not possible, you have to give your credit card details and..."
Dan
Trustpilot
Oct 01, 2025
Featured for: Claims 'free' feature is misleading
Works great
"Does what you need, and more..."
Chelsea Fisher
Trustpilot
Oct 01, 2025
Featured for: Cites affordability versus major suite
Need to make an account to use
"Need to make an account to use, they take your document, and then..."
Tim
Trustpilot
Oct 01, 2025
Featured for: Raises account and document privacy concerns
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
D
Danny
trustpilot.com
Oct 01, 2025
Everyone at the Support Team was…Professional
Everyone at the Support Team was professional and consistent wit...
M
Matthew
trustpilot.com
Oct 01, 2025
review
...
L
Lashonda Mims
trustpilot.com
Oct 01, 2025
amzing editing my pdfs love it
amzing editing...
F
Florence A
trustpilot.com
Oct 01, 2025
Made me edit a whole document then when…
Made me edit a whole document then w...
G
Galen Ponder
trustpilot.com
Oct 01, 2025
Very convenient
Works great for what would otherwise b...
M
Mabel Ramos
trustpilot.com
Oct 01, 2025
I just simple love to work with PDF…
I just simple love to work with PDF filler, is very convenient for my legal business, all t...
N
Nara Correia
trustpilot.com
Oct 01, 2025
say is free and ask y for money at the end
if y pay for convert an documen...
v
vickie Ruzindana
trustpilot.com
Oct 01, 2025
probably still a leaner
I am not sure, it is probably because I am...
c
cb
trustpilot.com
Oct 01, 2025
fixed my issues
...
M
Michael B.
trustpilot.com
Oct 01, 2025
Ease and efficiency
...
S
STERLING S
trustpilot.com
Oct 01, 2025
easy to use
...
D
Dan
trustpilot.com
Oct 01, 2025
"Fill PDF Forms For Free" is a blatant lie
Website literally says "Fill PDF Forms For Free" but its not possible, you have to give your credit card details and...
C
Chelsea Fisher
trustpilot.com
Oct 01, 2025
Works great
Does what you need, and more...
T
Tim
trustpilot.com
Oct 01, 2025
Need to make an account to use
Need to make an account to use, they take your document, and then...
a
asantero
trustpilot.com
Oct 01, 2025
perfect
...
O
Omar Alaa
trustpilot.com
Oct 01, 2025
PDFFiller has honestly made my life so…
PDFFiller has honestly made my life so much easier! Instead of printing contracts, filling them out by hand, taking pictures or scanning them, and rep...
D
Denise Price
trustpilot.com
Oct 01, 2025
Lester was able to get my password…
Lester was able to get my passwor...
A
Anthony reieo
trustpilot.com
Oct 01, 2025
why waste my time editing if you want my credit card?
they tell you to create and account or log in with your per...
P
Pr LORIEBAT (France)
trustpilot.com
Oct 01, 2025
Good product
...
k
kesay knox
trustpilot.com
Oct 01, 2025
everything
...
Conclusion
Reviews show many users find PDFfiller effective for editing, form-filling, and saving time compared with manual workflows. Several reviewers specifically praise responsive support and issue resolution. At the same time, multiple reports warn about unexpected paywalls, required account creation, and subscription/credit-card prompts after editing. If these points matter to you, test a small task first and review account and payment prompts before committing to a subscription.