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We Collect & Analyze Reviews

RentRedi
Experiences & Reviews

RentRedi is a U.S.-focused property management software for landlords and tenants. The platform offers tools commonly used in small-portfolio management such as online rent collection, listing and applicant management, maintenance requests, and payment processing accessible via web and mobile interfaces. It is positioned for landlords who need a centralized tool to track payments, tenants, and property workflows. Consumers comparing property-management platforms often evaluate RentRedi for its payment flows, tenant-facing app, and customer support options.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 67%
Latest Review 14d
Overall Rating
3.6

Our Analysis

๐ŸŽฏ

Service quality

Support is frequently described as responsive and helpful by some users, but several reviews report unresolved billing disputes and inconsistent resolutions.

Share of mentions
19%
Mixed
๐Ÿ’ฐ

Value for money

Multiple reviewers report unexpected charges, continued billing after cancellation, and disputes over convenience fees or unauthorized deductions.

Share of mentions
6%
Weak
โšก

User experience

Many users report the app and workflows are easy and fast for tenants and landlords; others describe confusing flows and mobile/desktop mismatches.

Share of mentions
15%
Strong
๐Ÿ”ง

Product quality

Customers note useful features like reports and payment options, while several cite glitches, flawed integrations (billing/Stripe/ProPay) and privacy concerns.

Share of mentions
17%
Mixed
๐Ÿ“ž

Communication

Response times are often characterized as quick, but some reviews describe misleading assurances about billing and problematic vendor communications.

Share of mentions
15%
Mixed
โญ

Overall experience

Overall impressions vary: many positive accounts of ease and resolved issues exist alongside repeated reports of billing, UX, and privacy problems.

Share of mentions
27%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

T
T & E Property Management
trustpilot.com Oct 01, 2025

Highly recommend Rentredi

I just started using Rentredi for my rental property in Florida. I listed my property on Rentredi and in less then 2 days I found found a qualified Te...

M
Ma Disalyn Gale
trustpilot.com Oct 01, 2025

$30 Convenience Fee

On the app of RentRedi, I saw that I would be charged $951 for my rent of $950. I didnโ€™t proceed with the registration of my card details because I wa...

l
linda williams
trustpilot.com Oct 01, 2025

I enjoy the ease of rentredi

I enjoy the ease of rentredi. They have the ability to run reports also you can do maintenance request and gives the tenant the option...

S
Stacey Alcorn
trustpilot.com Oct 01, 2025

I used RentRedi for several years

I used RentRedi for several years, but no longer needed it because I moved to Zrent in Sept of 2024. I cancelled RentRedi in Sept 2024. I received con...

J
J Consulting
trustpilot.com Oct 01, 2025

A Masterclass in Frustration

A Masterclass in Frustration: My Experience with RentRedi If you're a landlord looking for a property management solution that actively works against...

A
Aida A.
trustpilot.com Oct 01, 2025

Benjamin was amazing support

Benjamin was amazing support. Answered all the question...

L
Lisa
trustpilot.com Oct 01, 2025

RentRedi

RentRedi is getting better as time goes on just like any new company desiring to have a quality resource for Landl...

v
vah
trustpilot.com Oct 01, 2025

Predatory practice?

Letโ€™s see if rentredi meets the definition: I am enjoying a great service from a company that I work with (erent), until a new one, i.e., Rentredi, bu...

S
Sheila Strong
trustpilot.com Oct 01, 2025

Unauthorized payment deduction from trust account

I had automatic payments set up to pay for my RentRedi subscription with my credit card. I cancelled the service within the RentRedi platform in Febru...

J
Jason
trustpilot.com Oct 01, 2025

I wanted to like RentRedi

I wanted to like RentRedi, and at initial glance it looked like it did everything a small landlord/property manager would need. Unfortunately, once yo...

A
Ana Bell Garcia
trustpilot.com Oct 01, 2025

Landlord dream app.

...

D
Don
trustpilot.com Oct 01, 2025

SELLING/SHARING TENANT INFORMATION

This site is sharing tenants' information without permission to a long list of companies and scammers. I reported this site to the FTC, the FCC, the O...

C
Cheryl Byrd
trustpilot.com Oct 01, 2025

Great service

Great service. Got me the info quickly an...

N
Nathan Davidson
trustpilot.com Oct 01, 2025

I've really enjoyed RentRedi

I've really enjoyed using RentRedi software for my rental properties....

M
Monica dianga
trustpilot.com Oct 01, 2025

Quick response

...

K
Karen Lamphier
trustpilot.com Oct 01, 2025

My tenants have been happy since Iโ€ฆ

My tenants have been happy since I switched them over to...

G
Gerald Davis
trustpilot.com Oct 01, 2025

Super easy and quick

Super easy and quick. My tenants were able to download the app and quickly make...

J
Janet Torres
trustpilot.com Oct 01, 2025

Step by step guide for troubleshooting

I was given precise instructions to fix my request and did not need to cal...

R
Ronnie Silva
trustpilot.com Oct 01, 2025

Features and tools

Been using Rentredi for several years now. E...

A
Adam Maldonado
trustpilot.com Oct 01, 2025

I received a good response time

I received a go...

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Conclusion

Reviews show a split picture: many landlords report that RentRedi simplifies rent collection, tenant onboarding, and basic reporting, and several users praise specific support agents who resolved issues. At the same time, there are repeated complaints about unexpected charges, billing after cancellation, and trust-account deductions that required escalation. Usability is praised by a sizable portion of reviewers, but others report confusing workflows, mobile/desktop inconsistencies, and feature limitations. Consumers researching RentRedi should test billing and cancellation flows, verify how payments and vendors are handled, and evaluate support responsiveness before committing.