Reviews Analyzed
21
We Collect & Analyze Reviews
RentRedi
Experiences & Reviews
RentRedi is a U.S.-focused property management software for landlords and tenants. The platform offers tools commonly used in small-portfolio management such as online rent collection, listing and applicant management, maintenance requests, and payment processing accessible via web and mobile interfaces. It is positioned for landlords who need a centralized tool to track payments, tenants, and property workflows. Consumers comparing property-management platforms often evaluate RentRedi for its payment flows, tenant-facing app, and customer support options.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
14d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Support is frequently described as responsive and helpful by some users, but several reviews report unresolved billing disputes and inconsistent resolutions.
Share of mentions
Mixed
19%
💰
Value for money
Multiple reviewers report unexpected charges, continued billing after cancellation, and disputes over convenience fees or unauthorized deductions.
Share of mentions
Weak
6%
⚡
User experience
Many users report the app and workflows are easy and fast for tenants and landlords; others describe confusing flows and mobile/desktop mismatches.
Share of mentions
Strong
15%
🔧
Product quality
Customers note useful features like reports and payment options, while several cite glitches, flawed integrations (billing/Stripe/ProPay) and privacy concerns.
Share of mentions
Mixed
17%
📞
Communication
Response times are often characterized as quick, but some reviews describe misleading assurances about billing and problematic vendor communications.
Share of mentions
Mixed
15%
⭐
Overall experience
Overall impressions vary: many positive accounts of ease and resolved issues exist alongside repeated reports of billing, UX, and privacy problems.
Share of mentions
Mixed
27%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
RentRedi App
"I've been with RentRedi for about 6 years now and I must say that they are AMAZING! It is a great platform for renters and tenants. It has helped me as a landlord to keep track of all the rent payments and other associated information. The system is so easy to use and very helpful for someone who is not knowledgeable in renting matters. The support team is always there for me if I have a question or a problem. I have never had any problems with this platform and would definitely recommend it to others!
Thank you RentRedi! I give it 5 stars!
"
Johny Doe
Collected.reviews
Dec 01, 2021
Featured for: Positive long-term use, praises support
A Masterclass in Frustration
"A Masterclass in Frustration: My Experience with RentRedi If you're a landlord looking for a property management solution that actively works against..."
J Consulting
Trustpilot
Oct 01, 2025
Featured for: Detailed UX criticism; mobile and desktop
Unauthorized payment deduction from trust account
"I had automatic payments set up to pay for my RentRedi subscription with my credit card. I cancelled the service within the RentRedi platform in Febru..."
Sheila Strong
Trustpilot
Oct 01, 2025
Featured for: Unauthorized billing from trust account
Super easy and quick
"Super easy and quick. My tenants were able to download the app and quickly make..."
Gerald Davis
Trustpilot
Oct 01, 2025
Featured for: Tenant-facing ease and quick transactions
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
T & E Property Management
trustpilot.com
Oct 01, 2025
Highly recommend Rentredi
I just started using Rentredi for my rental property in Florida. I listed my property on Rentredi and in less then 2 days I found found a qualified Te...
M
Ma Disalyn Gale
trustpilot.com
Oct 01, 2025
$30 Convenience Fee
On the app of RentRedi, I saw that I would be charged $951 for my rent of $950. I didn’t proceed with the registration of my card details because I wa...
l
linda williams
trustpilot.com
Oct 01, 2025
I enjoy the ease of rentredi
I enjoy the ease of rentredi. They have the ability to run reports also you can do maintenance request and gives the tenant the option...
S
Stacey Alcorn
trustpilot.com
Oct 01, 2025
I used RentRedi for several years
I used RentRedi for several years, but no longer needed it because I moved to Zrent in Sept of 2024. I cancelled RentRedi in Sept 2024. I received con...
J
J Consulting
trustpilot.com
Oct 01, 2025
A Masterclass in Frustration
A Masterclass in Frustration: My Experience with RentRedi If you're a landlord looking for a property management solution that actively works against...
A
Aida A.
trustpilot.com
Oct 01, 2025
Benjamin was amazing support
Benjamin was amazing support. Answered all the question...
L
Lisa
trustpilot.com
Oct 01, 2025
RentRedi
RentRedi is getting better as time goes on just like any new company desiring to have a quality resource for Landl...
v
vah
trustpilot.com
Oct 01, 2025
Predatory practice?
Let’s see if rentredi meets the definition: I am enjoying a great service from a company that I work with (erent), until a new one, i.e., Rentredi, bu...
S
Sheila Strong
trustpilot.com
Oct 01, 2025
Unauthorized payment deduction from trust account
I had automatic payments set up to pay for my RentRedi subscription with my credit card. I cancelled the service within the RentRedi platform in Febru...
J
Jason
trustpilot.com
Oct 01, 2025
I wanted to like RentRedi
I wanted to like RentRedi, and at initial glance it looked like it did everything a small landlord/property manager would need. Unfortunately, once yo...
A
Ana Bell Garcia
trustpilot.com
Oct 01, 2025
Landlord dream app.
...
D
Don
trustpilot.com
Oct 01, 2025
SELLING/SHARING TENANT INFORMATION
This site is sharing tenants' information without permission to a long list of companies and scammers. I reported this site to the FTC, the FCC, the O...
C
Cheryl Byrd
trustpilot.com
Oct 01, 2025
Great service
Great service. Got me the info quickly an...
N
Nathan Davidson
trustpilot.com
Oct 01, 2025
I've really enjoyed RentRedi
I've really enjoyed using RentRedi software for my rental properties....
M
Monica dianga
trustpilot.com
Oct 01, 2025
Quick response
...
K
Karen Lamphier
trustpilot.com
Oct 01, 2025
My tenants have been happy since I…
My tenants have been happy since I switched them over to...
G
Gerald Davis
trustpilot.com
Oct 01, 2025
Super easy and quick
Super easy and quick. My tenants were able to download the app and quickly make...
J
Janet Torres
trustpilot.com
Oct 01, 2025
Step by step guide for troubleshooting
I was given precise instructions to fix my request and did not need to cal...
R
Ronnie Silva
trustpilot.com
Oct 01, 2025
Features and tools
Been using Rentredi for several years now. E...
A
Adam Maldonado
trustpilot.com
Oct 01, 2025
I received a good response time
I received a go...
Conclusion
Reviews show a split picture: many landlords report that RentRedi simplifies rent collection, tenant onboarding, and basic reporting, and several users praise specific support agents who resolved issues. At the same time, there are repeated complaints about unexpected charges, billing after cancellation, and trust-account deductions that required escalation. Usability is praised by a sizable portion of reviewers, but others report confusing workflows, mobile/desktop inconsistencies, and feature limitations. Consumers researching RentRedi should test billing and cancellation flows, verify how payments and vendors are handled, and evaluate support responsiveness before committing.