Reviews show a clear pattern of billing and customer-service complaints alongside at least one positive report about data accuracy and usability. Multiple users report unexpected or recurring charges after low-cost trials, and several describe difficulties getting responses from support or with the opt-out process. If you consider using Social Catfish, review the payment terms carefully, monitor bank statements closely, and document any unexpected charges. For disputes, keep copies of correspondence and use formal complaint channels if necessary; weigh the single positive accuracy report against the many billing-related complaints when deciding.
Examples from available reviews (Aug 2022 – Feb 2026).
Social Catfish provided accurate, fast identity searches with an intuitive interface.
“Social Catfish exceeded my expectations by delivering fast and reliable service”
They billed 24,99$ secretly after my 1.99$ authorization.
“I only authorized 1.99$, but they secretly billed 24,99$ afterward, never gave me a warning.”
Opt-out process misclassified me and they stopped responding.
“they incorrectly labelled me as a business attempting to remove a client.”
$39.99 was charged after a $1.99 prediction with no support contact.
“then suddenly $39.99 disappeared, and no way to contact support.”
Mixed signals: one reviewer praises fast, accurate searches, while many others describe the service as misleading or dishonest in practice.
Most reviewers report unexpected or higher charges than advertised, describing hidden or unauthorized billing and poor perceived value.
One reviewer found the interface intuitive and easy to use; few others commented on product usability, so evidence is limited.
A single review reports accurate, timely results and useful data types (images, phone, email, name searches); few others evaluated data quality.
Several reviewers describe poor follow-up on support requests, difficulty with opt-out processes, and lack of response to complaints.
Overall impressions skew negative: many users report feeling scammed or mistreated after trial charges, while one user reported a positive outcome.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently used the services of Social Catfish to search for someone online and verify their identity. I must say, I was thoroughly impressed with this platform.
The user interface is intuitive and streamlined, making it very easy for even non-tech-savvy individuals like myself to navigate the site's features. What I particularly appreciated was that there are several different types of searches available - image, phone, email, name and username searches - giving me a variety of options to choose from based on the information that I had.
Not only did Social Catfish provide me with accurate results in a timely manner but also crucial information about my target person including social media profiles linked to them as well as any criminal records or legal issues they may have. It goes without saying that such valuable insight alone helped me make informed decisions when dealing with said individual.
Overall, Social Catfish exceeded my expectations by delivering fast and reliable service rich in accurately sourced data while keeping everything organized within one fantastic online platform.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Social Catfish is an online people-search and identity-verification service that offers reverse image, phone, email, name and username searches. The platform aggregates public records, social media and other online sources to produce reports and searchable results; it also provides opt-out and account controls for users who want data removed.