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We Collect & Analyze Reviews

The Online Clinic
Experiences & Reviews

The Online Clinic is an online healthcare service that provides remote clinical consultations and arranges prescription fulfilment and delivery. People searching reviews typically want information about consultation speed, prescription accuracy, delivery times, customer support and treatment effectiveness when choosing a digital prescribing service.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 90%
Latest Review 12d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviewers report fast consultations, quick processing and speedy medication dispatch; a minority cite fulfilment errors or insufficient treatment strength.

Share of mentions
29%
Strong
💰

Value for money

Very few reviews mention price specifically; those that do report paying yet not receiving effective treatment, raising value concerns.

Share of mentions
2%
Weak
⚡

User experience

Users describe a straightforward online process, easy ordering and timely clinician feedback, supporting an efficient remote consultation experience.

Share of mentions
12%
Strong
🔧

Product quality

Reports are mixed: some users describe effective results, while others report ineffective medication or receiving the wrong formulation.

Share of mentions
8%
Weak
📞

Communication

Most reviewers praise prompt, professional responses and clear doctor feedback; a few complain about poor resolution or lack of apology.

Share of mentions
20%
Strong
⭐

Overall experience

Overall sentiment is positive for speed and professionalism, but several reviews flag issues with product accuracy or treatment effectiveness.

Share of mentions
30%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: October 2025

E
Ell Od
trustpilot.com Oct 01, 2025

Absolutely brilliant

Absolutely brilliant, I always...

J
Joeann
trustpilot.com Oct 01, 2025

The anibiotics i bought didnt help my…

The anibiotics i bought didnt help my problem...

M
Mdd
trustpilot.com Oct 01, 2025

Helpful staff and quick service

Helpful staff a...

N
Natalya A
trustpilot.com Oct 01, 2025

Fantastic service

Fantastic service, quick to review my request, issue follow up questio...

S
Shelley partridge
trustpilot.com Oct 01, 2025

Very quick and prompt service Meds were…

Very quick and prompt service Meds were received bef...

H
HappyG
trustpilot.com Oct 01, 2025

Very prompt response and fast delivery

Very prompt respons...

E
Emily
trustpilot.com Oct 01, 2025

The process was straightforward and I…

The process was straightforward and I re...

O
Omaira
trustpilot.com Oct 01, 2025

I have been a customer of this website…

I have been a customer of this website before and never had an issue, which is why I trusted the process this time. I specifically wanted Tretinoin Ge...

I
Imtiaz Rashid
trustpilot.com Oct 01, 2025

I’m pleased I went on line for… skin pigmentation ointment

I’m pleased I went on line for consultation and immediately had a response back so quickly questions were asked and forward my pictures of my skin pig...

A
Andrew Borland
trustpilot.com Oct 01, 2025

Good Service and Prompt Delivery

Very good consultation advice and prompt dis...

p
paula
trustpilot.com Oct 01, 2025

Great service very happy 😃

Quick efficient and great next...

K
Kenrick Yearwood
trustpilot.com Oct 01, 2025

The service was very friendly qick and…

The service was very frien...

R
Rukiye
trustpilot.com Oct 01, 2025

Effective treatment

I was able to get an effective treatment and rec...

M
Mariyana Hristova
trustpilot.com Oct 01, 2025

My experience with The Online Clinic…

My experience with The Online Clinic was exceptional. The whole process of consultation with the doctor was very proffesio...

A
Anyone CanCook
trustpilot.com Oct 01, 2025

Quick consultation

Quick consultation, quick de...

M
Miss Hess
trustpilot.com Oct 01, 2025

Great service and simple to use

Great service and simple to use. Order...

K
Kelly Palmer
trustpilot.com Oct 01, 2025

Service was great but I still have a…

Service was great but I still have a infect...

A
Amy Gorman
trustpilot.com Oct 01, 2025

Really quick responses and great service

Really quick respons...

M
Maja Turkalj
trustpilot.com Oct 01, 2025

Very fast assessment and prompt…

Very fast assessment and p...

C
Carolyn Young
trustpilot.com Oct 01, 2025

Very professional

Very professional,...

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Conclusion

Reviewers most often highlight The Online Clinic's quick consultations, prompt clinician replies and fast prescription delivery. Several users report successful, timely treatments and an easy ordering process. However, a subset of reviews raise concerns about medication effectiveness or receiving the wrong formulation, and a few describe unsatisfactory follow-up or value for money. If you consider using an online clinic, check order details on delivery, keep correspondence for any disputes, and follow up with customer support or your GP if a treatment is ineffective or incorrect.