Reviews show a clear split: many users find the training content (videos and modules) and trainer calls helpful, while a recurrent set of complaints concerns billing, access, and follow‑up. Several reviewers report being charged during trials or multiple times, and multiple others describe difficulty accessing modules or getting timely support. If you consider TrainPetDog, verify billing terms, keep records of cancellations, and test access to modules before committing. Expect results to vary by case: some owners (including those with specific breeds) reported limited benefit from the standard material.
Examples from available reviews (Nov 2021 – Feb 2026).
Organized content and trainer calls made program worth the money.
“I consider the program to be money well spent”
Unable to access modules despite submitting a support ticket for a week.
“I can't get to my modules.”
Company charged multiple times and allegedly took personal information.
“charged me three times when I did not sign up.”
Attentive support, useful lessons, and access to trainers via Elite club.
“They're very attentive to my needs (brand-new puppy)”
Several users praise trainer support and fulfilled promises; a noticeable minority report cancellation failures, billing problems or other service breakdowns.
Some customers call the program 'money well spent', while many reviews describe unexpected charges, multiple billings, or complaints about add‑on pricing.
Videos and organized modules are helpful for some users, but numerous reviews report access issues, module loading problems, or difficulty navigating large amounts of content.
Training content (videos, modules, tips) is frequently described as useful; several reviewers report the material didn't solve their issues or felt unsuitable for some breeds.
Some reviewers appreciate concise emails and trainer availability; many others report slow or missing follow‑up, unanswered tickets, and phone/communication breakdowns.
Overall impressions are mixed: many users report positive training outcomes, while a sizeable group experienced billing, access, or support problems that impacted satisfaction.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Sitejabber (20) · Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Summary of underlying review
Organized content and trainer calls made program worth the money.
“I consider the program to be money well spent”
Summary of underlying review
Reviewer had difficulty accessing the main site but could access Elite club.
“I seem to have a hard time getting into you site.”
Summary of underlying review
Unable to access modules despite submitting a support ticket for a week.
“I can't get to my modules.”
Summary of underlying review
Modules are good but follow-up and communication were inadequate.
“Training modules are good. Follow up is lacking.”
Summary of underlying review
Reviewer reports wrongful charging during supposed trial and personal distress.
“Train pet has charged my credit card this is absolutely wrong.”
Summary of underlying review
Reviewer requests refund for a $700 charge.
“was charged 700.00”
Summary of underlying review
Guide was inaccurate for huskies and training methods failed.
“your training guide is worthless for the husky breed.”
Summary of underlying review
Trainer's advice worked when applied during a call.
“everything she said worked.”
Summary of underlying review
Very satisfied with training modules and trainer phone call.
“I have been extremely happy with the information.”
Summary of underlying review
Training revealed possibilities and progress with puppy behavior issues.
“She is a wonderful, just working at jumping on us and biting our fingers while jumping.”
Summary of underlying review
Provided valuable information and practical training tips.
“Valuable info and tips”
Summary of underlying review
Advice did not help and lacked follow-up.
“It really didn't help.”
Summary of underlying review
Helpful tips but add-ons troubling and book pricing unreasonable.
“the subscription price should include the book- not just digital access.”
Thanks, TrainPetDog for the dog training tips you have sent so far....it's been helpful and I really enjoyed it. I even had to copy the email you sent to me to the person helping me take care of Kings. We started to train him to jump on me when I arrive home and it has worked. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. I'd not be fortunate enough to have something like this otherwise. I'll definitely use your techniques to train our new puppy :) Thank you for sharing your knowledge and talents with others. Have a blessed day.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
TrainPetDog is an online dog-training provider that offers structured lessons including video modules, written tips and access to trainers or phone consultations via membership tiers (examples include an “Elite Dog Club” referenced by users). People researching TrainPetDog typically look for digital training courses, video guides, breed-specific advice, and member support features such as trainer calls or email guidance.