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We Collect & Analyze Reviews

Videvo
Experiences & Reviews

Videvo is an online stock-media platform that provides video footage, motion graphics and sound effects under free and paid licensing options. The service offers downloadable clips in multiple resolutions commonly used in video production and provides subscription plans as well as single-asset purchases for creators and small teams.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 57%
Latest Review 29d
Overall Rating
3.2

Our Analysis

๐ŸŽฏ

Service quality

Support experiences vary widely: some users report quick, helpful responses, while a larger group reports unanswered tickets or unresolved cases.

Share of mentions
16%
Weak
๐Ÿ’ฐ

Value for money

Reviews mention affordable pricing and good yearly plans, but many users complain of unexpected charges, access problems after payment, or denied refunds.

Share of mentions
20%
Weak
โšก

User experience

Navigation and download speed are praised by some, but reviewers also report poor search relevance and cases where paid assets could not be downloaded.

Share of mentions
11%
Weak
๐Ÿ”ง

Product quality

Most reviewers report a large library and good technical quality (HD/4K, suitable resolutions) of video and audio assets for projects.

Share of mentions
13%
Strong
๐Ÿ“ž

Communication

Several reviews detail recurring billing problems, failed cancellations and refund disputes; a minority note clear explanations and timely email replies.

Share of mentions
10%
Weak
โญ

Overall experience

Overall impressions are split: many users are satisfied with content and pricing, while a substantial number report billing or support failures.

Share of mentions
30%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

M
Mark
trustpilot.com Oct 01, 2025

Assistance

They're very responsive to address any conc...

U
Uwe Sick
trustpilot.com Oct 01, 2025

Support for own video

Got always very good clips for extending my ow...

S
SMITH OXFORDSHIRE
trustpilot.com Oct 01, 2025

WOW what a con

WOW what a con, I signed up on their $16/month you get nothing, have to upgrade again,...

A
Albertocliente
trustpilot.com Oct 01, 2025

The videos provided arHere you will find most of the videos that inspire you!e well made

The videos provided are well made, with the choice of the most suitable resolution for the purpose. I do...

J
Jeff
trustpilot.com Oct 01, 2025

Do not sign up for this site

Do not sign up for this site. They donโ€™t let you cancel. I have been getting charges every month for the last 4 months....

J
John D
trustpilot.com Oct 01, 2025

I paid for a subscription

I paid for a subscription, but I cannot download files. I c...

T
The Spacepod
trustpilot.com Oct 01, 2025

Videvo are a bunch of THIEVES

I opened an account with Videvo in 2021. The account was never actually opened, its status remained "free", so I just forgot about it. Videvo, however...

c
customer
trustpilot.com Oct 01, 2025

A solution and an explanation

I was happy to receive not only the solution I was hoping for but also an explanation as to what happened...

V
Video Production Milano
trustpilot.com Oct 01, 2025

The company offers quality stockโ€ฆ

The company offers quality stock footage and offers a yearly subscription at very good p...

P
Phyllis
trustpilot.com Oct 01, 2025

Support

Support? What support? I couldnโ€™t download assets and all Videvo could do was...

P
Paul Seale
trustpilot.com Oct 01, 2025

Found exactly what I needed at a greatโ€ฆ

Found exactly what I n...

J
JOSIMA
trustpilot.com Oct 01, 2025

This a scam

This a scam. I purchased premium, but...

M
MediaNet Cloud
trustpilot.com Oct 01, 2025

A disaster since Freepik took over

A disaster since Freepik took over. You pay for Premium downloads and end up having to 'beg' for the paid-for credits to your account. You d...

B
Bishwesh
trustpilot.com Oct 01, 2025

I like everything on videvo

I like everything on videvo . I only would request videvo team to add a request section...

D
Dido
trustpilot.com Oct 01, 2025

Everything is perfect.๐Ÿ˜Ž

...

E
Elsa Marina Botas
trustpilot.com Oct 01, 2025

I could find all the videos I neededโ€ฆ

I could find all the vide...

A
Amol
trustpilot.com Oct 01, 2025

variety of quality videos in very affordable price

variety of video available. much affordable is main reason to subscribe. Thank you videvo for making such a valu...

B
Barry Wright
trustpilot.com Oct 01, 2025

royalty free!?

royalty free, if any, mostly pay...

J
Joe Akiki
trustpilot.com Oct 01, 2025

5 months ago I cancelled myโ€ฆ

5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months. 2 days ago I try to cancel it ag...

T
Thomas Altnรถder
trustpilot.com Oct 01, 2025

Great sounds and favorable conditions

Great sounds and favorable conditions. Sometimes a bit difficult for somebody to...

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Conclusion

Reviews show a clear pattern: many users value Videvo for its library size and asset quality, citing suitable resolutions and helpful content for video projects. At the same time, a recurring theme concerns billing, subscription cancellation and access to paid downloadsโ€”several reviewers report being charged after cancelling or unable to download premium assets. Before subscribing, check the subscription terms, test downloads if possible and document cancellation confirmations and communications. If you rely on prompt support, note that experiences are mixed: some users report fast helpful responses, others report unanswered tickets or unresolved refund requests.