Some users describe GPS tracking that works reliably, feels simple, and helps parents monitor devices. Several reviews mention unexpected charges, unclear payment descriptors, and trouble canceling subscriptions. Alongside praise for basic tracking, others complain about accuracy. Most negative feedback centers on billing and support.
Examples from available reviews (Oct 2025 – Mar 2026).
App is accurate, simple, and does what it promises.
“Does exactly what it says on the tin.”
App helps parents track teens and relax through location and chat features.
“I feel more relaxed about them being independent”
Unexpectedly charged £29.99 shortly after a supposed £0.99 sign-up.
“charged me £29.99 2 days after signing up.”
Unable to cancel subscription and charged for 18 months.
“Awful customer service and complete scam”
Most complaints focus on canceling subscriptions and getting refunds handled. Several reviews say charges continued after users tried to cancel. These service issues drive many low ratings.
Several reviewers report unexpected or unclear charges and say the product is poor value. One review mentions a misleading initial price followed by a larger charge. Confusion over the payment descriptor also shows up in billing complaints.
Positive reviews point to a simple interface and helpful location tracking for registered devices. Negative reviews mention inaccurate locations and a limited tracking scope. Comments on quality and experience include both praise and criticism.
Opinions on tracking accuracy vary. Some users say the app shows correct locations, while others report large errors or say it only tracks registered devices. Product feedback includes both strong approval and strong complaints.
Users mention missing renewal notices and unclear billing descriptions. Only a few reviews call out communication directly, but billing and renewal problems come up repeatedly. Common pain points include payment descriptor visibility and email notifications.
Reviews split between high ratings for core tracking and low ratings tied to billing and support. Positive feedback highlights functionality, while negative feedback centers on charges and failed cancellations. That mix of functional praise and transaction complaints shapes overall sentiment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (9) · Quotes shortened · As of: March 2026
Payment descriptor shows MOOOTPAY.COM, making charges hard to trace.
“MOOOTPAY.COM DTP PRO”
Unexpectedly charged £29.99 shortly after a supposed £0.99 sign-up.
“charged me £29.99 2 days after signing up.”
Location tracking reported Central Australia instead of Point Cook, Melbourne.
“this site was telling me that it was somewhere in Central Australia”
App is accurate, simple, and does what it promises.
“Does exactly what it says on the tin.”
App helps parents track teens and relax through location and chat features.
“I feel more relaxed about them being independent”
Unable to cancel subscription and charged for 18 months.
“Awful customer service and complete scam”
Reviewer calls the app a scam and advises avoiding it.
“Really awful, just a scam, save yourself 15 bucks and look elsewhere”
Subscription auto-renewed and billed for 18 months without renewal notices.
“Not 1 email in the entire 18 months.”
App claims to track any device but only tracks signed-up devices.
“scammers they say any device and its just signed up devices”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Device Tracker Plus is a mobile app that uses GPS to locate registered smartphones and other devices. It shows real-time locations and lets users view location history for tracked devices. Customers download it from major iOS and Android app stores and subscribe for advanced features. The company posts a privacy policy describing how it handles location data and offers support channels for account and billing issues.