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We Collect & Analyze Reviews

Great Value Vacations
Experiences & Reviews

Great Value Vacations is an online travel package provider that markets bundled vacations combining accommodations, transportation and excursions. Customers typically book packages through the company website and receive vouchers or supplier confirmations; bookings may involve third-party suppliers for hotels, transport or local partners. People researching reviews here often look for reliability of bookings, hotel standards, customer support responsiveness and how third-party handoffs are handled.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 95%
Latest Review 17d
Overall Rating
4.3

Our Analysis

๐ŸŽฏ

Service quality

Many reviewers report well-coordinated bookings and helpful staff, but a noticeable minority describe booking errors, missed connections or unhelpful customer support.

Share of mentions
21%
Mixed
๐Ÿ’ฐ

Value for money

Some customers cite good prices and included attractions; others report unexpected extra costs, limited category options and payโ€‘onโ€‘site expenses that reduced perceived value.

Share of mentions
12%
Weak
โšก

User experience

Several reviewers praised a smooth voucher process and easy site navigation; others described thirdโ€‘party sites that froze, login issues and confusing booking flows.

Share of mentions
8%
Mixed
๐Ÿ”ง

Product quality

Many travelers describe solid hotels, convenient locations and good excursions, while a subset reports underwhelming or misrepresented rooms and variable hotel standards.

Share of mentions
18%
Mixed
๐Ÿ“ž

Communication

Reviews show a split: some customers found phone or WhatsApp support responsive; others experienced lateโ€‘hour unavailability, handoffs to third parties and unclear transport contacts.

Share of mentions
16%
Mixed
โญ

Overall experience

Most reviewers describe a satisfactory or enjoyable trip overall, often praising itinerary convenience, despite occasional logistical or accommodation issues.

Share of mentions
25%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

R
Raymond Santiago
trustpilot.com Oct 01, 2025

The site is easy to navigate and use

The site is easy to navigate and use. The deals are legit, and the accommodations are a good value for what you are getting. I have booked numerous va...

E
Ellen Marie McCollum
trustpilot.com Oct 01, 2025

Northern Ireland tour

We enjoyed the excursions, the hotels were very nice. We also enjoy traveling on our own time, therefore the rental car allowed us to do t...

C
Carmen Maria Benitez
trustpilot.com Oct 01, 2025

The location of hotels are good

The location of hotels are good. My recommendation is that our phone number is shared with the transportation companies AND that we get the phone numb...

M
MLW
trustpilot.com Oct 01, 2025

Dealing with Great American was a greatโ€ฆ

Dealing with Great American was a great experience...

s
sharon carriedo
trustpilot.com Oct 01, 2025

I will never purchase a vacationโ€ฆ

I will never purchase a vacation package from this organization again. It was very misleading. It said that we could select from B&Bs from category 1...

D
David Sumner
trustpilot.com Oct 01, 2025

Everything was great again

Everything was great again. We have used Great Value before and was very happy with everything. Once again the trip had no hiccups, the rooms were won...

S
STEVEN CRAIG
trustpilot.com Oct 01, 2025

All of the travel arrangements andโ€ฆ

All of the travel arrangements and accommodations worked well and suited us. Some hotels were more modern than others (bring your euro chargers). We a...

E
Emma Whitacre
trustpilot.com Oct 01, 2025

We loved using Great Value Vacations

We loved using Great Value Vacations! The resort we stayed at (Outrigger Kaanapali) was am...

K
Kelly J
trustpilot.com Oct 01, 2025

Majority of the trip was good asโ€ฆ

Majority of the trip was good as expected . Was a little underwhelmed with the hotel choices. Staff were friendly...and although r...

M
Magali Flowers
trustpilot.com Oct 01, 2025

Every part of the travel wasโ€ฆ

Every part of the travel was coordinated with extreme care. Any questions I needed to ask were pro...

B
Brian Allen
trustpilot.com Oct 01, 2025

The GVV process was smooth andโ€ฆ

The GVV process was smooth and efficient and importantly all in one place. Vouchers were easy to fin...

J
Joseph Terry
trustpilot.com Oct 01, 2025

Great hotels not so great everything else

The Hotel accomodations were great and lovely. However the car rental reservation was not booked appropriately and we had to pay for a different level...

C
Corey
trustpilot.com Oct 01, 2025

Great vacation company

The properties were good overall. The Amor Arenal Canyon is an exceptional property! We enjoyed the tours and got to see thin...

K
Karri
trustpilot.com Oct 01, 2025

Trip to Ireland

This trip was an excellent way to experience Ireland. Itโ€™s not for the timid - driving in this country was challenging - driving on the other side of...

R
Robert Bruce Farmer
trustpilot.com Oct 01, 2025

Oana was top-notch in everyโ€ฆ

Oana was top-notch in every aspectโ€ผ๏ธCommunication was impeccable, sheโ€™s warm friendly AND very professional as well as very knowledgeable and shared h...

M
Mike
trustpilot.com Oct 01, 2025

Skip Vienna. ... Budapest and Prague are an enjoyable must do.

Negatives - Far too many flight issues (lost a full day thanks to AA and other airline gaffs with Finn Air, Aer Lingus and again, AA). ... One less th...

N
Nancy
trustpilot.com Oct 01, 2025

Pros and Cons of 9 day trip to Dublin, London, Paris

I was very disappointed to learn after I reserved our vacation that we were totally on our own with transportation to and from airports and the train...

L
Linda Czop
trustpilot.com Oct 01, 2025

Our hotels were wonderful

Our hotels were wonderful, especially in Amsterdam. The flights were less than ideal, however. Icelandair โ€ฆ not even a packet of pretzels is included....

H
Holly Brennan
trustpilot.com Oct 01, 2025

This was a bit out of the ordinary asโ€ฆ

This was a bit out of the ordinary as we had originally planned a different trip in May. My dad suddenly needed to have emergency heart surgery in May...

T
Todd Jonathan Miller
trustpilot.com Oct 01, 2025

Location is close to many options

Location is close to many opti...

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Conclusion

Reviews of Great Value Vacations frequently praise the convenience of packaged itineraries, voucher acceptance and many hotel choices. However, multiple reviewers reported inconsistencies: some accommodations differed from descriptions, thirdโ€‘party booking portals caused site or reservation problems, and a minority experienced unhelpful customerโ€‘support interactions. If you consider booking, confirm hotel categories and transport contacts in advance, ask how thirdโ€‘party partners are used, and verify refund/cancellation and baggage/seat policies. Using direct communication channels (phone or messaging) before travel and documenting confirmations can reduce potential issues.