Reviews Analyzed
22
We Collect & Analyze Reviews
CurrencyFair
Experiences & Reviews
CurrencyFair is an online platform for international money transfers and foreign-exchange transactions, offering web and mobile access and peer-to-peer currency exchange functionality. It is commonly used by individuals and businesses to send money across currency corridors, compare exchange rates, and execute transfers outside traditional bank rails. Readers searching reviews for CurrencyFair typically look for information on transfer speed, rates, app usability and customer support.
Overview & Key Metrics
Positive Sentiment
91%
Latest Review
29d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Reviewers repeatedly report fast, reliable transfers and efficient resolution when problems occur; service speed and reliability are commonly highlighted.
Share of mentions
Strong
26%
💰
Value for money
Multiple reviewers praise competitive exchange rates and affordability; sample size is small but consistently positive in these reports.
Share of mentions
Mixed
6%
⚡
User experience
Users describe straightforward registration, an easy-to-use app and quick transactions; occasional login or code delivery issues were reported but mostly resolved.
Share of mentions
Strong
13%
🔧
Product quality
Most transfers are reported to arrive on time and work as expected; a minority of reviews note specific errors such as a returned transfer in the wrong currency.
Share of mentions
Strong
12%
📞
Communication
Customer support is frequently described as responsive, helpful and calming; several reviews cite fast resolution by agents or help desk staff.
Share of mentions
Strong
12%
⭐
Overall experience
Overall impressions are strongly positive, with many users citing speed, reliability and supportive staff; negative incidents appear infrequent.
Share of mentions
Strong
31%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (November 2021 – October 2025).
Sean Laming was the agent I spoke to
"Sean Laming was the agent I spoke to. I was a bit panicked about a missing deposit and he clearly and calmly resolved the issue and stayed on the line..."
Sarah
Trustpilot
Oct 01, 2025
Featured for: Agent resolved missing deposit promptly
Rates so much better than mainstream…
"Rates so much better than mainstream banks & Revolut. Would highly reco..."
Mr Jon Hurley
Trustpilot
Oct 01, 2025
Featured for: Praise for competitive rates and ease
return in wrong currency
"transaction was retur..."
Muhammad Bilal
Trustpilot
Oct 01, 2025
Featured for: Error: returned in wrong currency
Had trouble getting into site to Get Code
"Had trouble getting into site to Exchange my Currency but would not send cod..."
Fredben
Trustpilot
Oct 01, 2025
Featured for: Login/code issue resolved quickly
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 22 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (2) · Quotes shortened · As of: October 2025
J
John Walters
trustpilot.com
Oct 01, 2025
Exemplary support
Speedy, efficient and courtesy...
B
Brian.
trustpilot.com
Oct 01, 2025
Transfer was completed within a day
Transfer was completed within a day, exce...
S
Sarah
trustpilot.com
Oct 01, 2025
Sean Laming was the agent I spoke to
Sean Laming was the agent I spoke to. I was a bit panicked about a missing deposit and he clearly and calmly resolved the issue and stayed on the line...
M
Mr Jon Hurley
trustpilot.com
Oct 01, 2025
Rates so much better than mainstream…
Rates so much better than mainstream banks & Revolut. Would highly reco...
R
Rosemary
trustpilot.com
Oct 01, 2025
Any issues I’ve ever had have been down…
Any issues I’ve ever had have been down to human error (mine). They have talked me th...
J
Jan Van den Branden
trustpilot.com
Oct 01, 2025
Perfect
...
C
Clive Holdbrook
trustpilot.com
Oct 01, 2025
Easy and fast transaction
Easy to set up, f...
M
Mark Suffolk
trustpilot.com
Oct 01, 2025
Great Service
...
J
Johan
trustpilot.com
Oct 01, 2025
Smooth and quick
...
N
Norma
trustpilot.com
Oct 01, 2025
Good prompt service and exchange rate
Good prompt servic...
F
Fredben
trustpilot.com
Oct 01, 2025
Had trouble getting into site to Get Code
Had trouble getting into site to Exchange my Currency but would not send cod...
R
Russell
trustpilot.com
Oct 01, 2025
simple,easy and quick
...
C
Christine
trustpilot.com
Oct 01, 2025
Quick and easy transactions each time.
Quick and easy tran...
M
Muhammad Bilal
trustpilot.com
Oct 01, 2025
return in wrong currency
transaction was retur...
s
simo
trustpilot.com
Oct 01, 2025
Transition smooth
...
S
Semina
trustpilot.com
Oct 01, 2025
The money arrived on time
...
E
Emma Harvey
trustpilot.com
Oct 01, 2025
Reliable, fast and hassle free
I've used Currency Fair for years and have moved a lot of money from UK to Canada. I've never had a single issue, the transfers are quick and reliable...
D
Dawson BROWN
trustpilot.com
Oct 01, 2025
System that works well
Money is exchanged quickly. I had an...
V
Veronica
trustpilot.com
Oct 01, 2025
Quick easy and always a good rate
Quick easy and always a good rate. Additionally if we have ever ha...
P
Peter
trustpilot.com
Oct 01, 2025
Very fast and reliable service
Very fast and reliable service. I use Currencyfair for 8 ye...
Conclusion
Reviews indicate CurrencyFair is frequently used for timely, reliable international transfers and that many customers find its web and mobile interfaces straightforward. Multiple reviewers note competitive exchange rates and say transfers are fast; several also praise responsive, helpful customer support when issues arise. A small number of reviews report isolated problems (for example a returned transfer in the wrong currency or temporary login/code delivery trouble) that were resolved after contacting support. Consumers prioritizing lower costs and responsive customer service may find CurrencyFair suitable; compare rates and read support policies before large transfers.