Reviews indicate CurrencyFair is frequently used for timely, reliable international transfers and that many customers find its web and mobile interfaces straightforward. Multiple reviewers note competitive exchange rates and say transfers are fast; several also praise responsive, helpful customer support when issues arise. A small number of reviews report isolated problems (for example a returned transfer in the wrong currency or temporary login/code delivery trouble) that were resolved after contacting support. Consumers prioritizing lower costs and responsive customer service may find CurrencyFair suitable; compare rates and read support policies before large transfers.
Examples from available reviews (Nov 2021 – Feb 2026).
Agent Sean Laming calmly resolved a missing deposit and expedited transfer.
“he clearly and calmly resolved the issue”
Offers much better rates than mainstream banks and Revolut.
“Rates so much better than mainstream banks & Revolut.”
Transaction was returned in the wrong currency.
“transaction was returned in wrong currency”
Could not receive phone code but help desk resolved it quickly.
“within minutes it was sorted.”
Reviewers repeatedly report fast, reliable transfers and efficient resolution when problems occur; service speed and reliability are commonly highlighted.
Multiple reviewers praise competitive exchange rates and affordability; sample size is small but consistently positive in these reports.
Users describe straightforward registration, an easy-to-use app and quick transactions; occasional login or code delivery issues were reported but mostly resolved.
Most transfers are reported to arrive on time and work as expected; a minority of reviews note specific errors such as a returned transfer in the wrong currency.
Customer support is frequently described as responsive, helpful and calming; several reviews cite fast resolution by agents or help desk staff.
Overall impressions are strongly positive, with many users citing speed, reliability and supportive staff; negative incidents appear infrequent.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Conversion and transfer were seamless with excellent service.
“Seamless conversion and transfer.”
The service was simple and quick.
“Simple, and quick”
Service was quick and easy and offered great savings.
“Quick and easy service with great savings.”
Service is fast when working, but support is difficult when problems occur.
“Fast service - if it works.”
Customer service was professional and fast for large transfers.
“Professional and fast customer service when moving large amounts.”
Transfers were reliable and swift.
“Reliable and swift”
The whole process took less than three hours and was painless.
“it took less than 3 hours”
Asked for bank details and format change caused scam concerns, but money arrived.
“I didn’t appreciate being asked for a copy of my bank details”
The reviewer found the service excellent.
“Excellent 👍”
Security checks and interface changes caused scam concerns, but assistant helped and money arrived.
“I was relieved when the money appeared in my French bank.”
Domestic CHF transfers are no longer free and now cost CHF 5.
“No more free domestic transfer for CHF. Now it is international and costs CHF 5.”
Couldn’t complete transfer on phone due to email problem; MacBook worked.
“Couldn’t complete the transaction on my phone”
Service was outstanding every time.
“Outstanding service every time!!”
Great overall service and prompt responses to questions.
“Great service overall!”
Platform is easy to use and fees are minimal.
“Easy to use, and the fees are minimal”
Reviewer was charged $55 unexpectedly and did not agree to the charge.
“Why was i charged $55?”
The transfer was completed very quickly.
“Job done in no time.”
Service was easy, fast, and reliable.
“Easy, fast and reliable”
Laura responded quickly and kindly helped with account access issues.
“responded quickly and was very helpful and kind.”
Transfer from AED to EUR went fast and smooth as usual.
“Everything went fast and smooth, as usual.”
Support resolved my transfer issue quickly and courteously.
“Speedy, efficient and courtesy resolution of my transfer issue.”
Transfer completed within a day with excellent service.
“Transfer was completed within a day”
Agent Sean Laming calmly resolved a missing deposit and expedited transfer.
“he clearly and calmly resolved the issue”
Offers much better rates than mainstream banks and Revolut.
“Rates so much better than mainstream banks & Revolut.”
Support staff patiently helped with user errors and panic moments.
“They have talked me through minor panic attacks when I’ve entered something wrong.”
Consistently perfect experience, as always.
“Perfect, as always.”
Platform is easy to set up and works quickly.
“Easy to set up, fast and efficient”
Service was great and the team was fantastic.
“Great Service, Fantastic Team”
The transfer experience was smooth and quick.
“Smooth and quick”
Service was prompt and exchange rate was good.
“Good prompt service and exchange rate”
Could not receive phone code but help desk resolved it quickly.
“within minutes it was sorted.”
The process was simple, easy, and quick.
“simple,easy and quick”
Transactions were quick and easy each time.
“Quick and easy transactions each time.”
Transaction was returned in the wrong currency.
“transaction was returned in wrong currency”
Transition was easy to complete.
“Easy transition”
The money arrived on time.
“The money arrived on time”
They provided quick, reliable transfers and responsive customer service.
“the transfers are quick and reliable”
Money exchanged quickly and an issue was quickly resolved.
“Money is exchanged quickly.”
Transfers are quick, easy, and consistently offer good rates.
“Quick easy and always a good rate.”
Service is very fast and reliable with no major issues over eight years.
“Very fast and reliable service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
CurrencyFair is an online platform for international money transfers and foreign-exchange transactions, offering web and mobile access and peer-to-peer currency exchange functionality. It is commonly used by individuals and businesses to send money across currency corridors, compare exchange rates, and execute transfers outside traditional bank rails. Readers searching reviews for CurrencyFair typically look for information on transfer speed, rates, app usability and customer support.