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Keeper Tax
Reviews & Experiences

Reviewers frequently highlight Keeper Tax's ease of use, automated deduction tracking, and time savings for freelancers and independent contractors. Many note useful communication features such as texts, chatbots, and access to real people or tax professionals. A minority of reviews report serious issues—one cites an allegedly botched return and slow support—so users with complex or high-risk returns should verify accuracy and support options. Overall, Keeper Tax is commonly described as helpful for routine expense tracking and deduction capture, but potential customers should weigh the reported benefits against the rare but significant negative experiences and consider backup verification for critical filings.

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Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Most reviewers describe helpful staff and reliable service, citing proactive support; one review reports a serious error and poor follow-up on a correction.

💰

Value for money

Several users call the subscription affordable or "worth the investment," while a small number dispute value after a costly issue and slow resolution.

⚡

User experience

Users consistently praise an easy, user-friendly interface and simplified tax workflows; a few note minor friction such as limited multi-account filtering.

🔧

Product quality

Many reviews highlight automated deduction tracking, real-time write-offs and solid expense documentation; one reviewer reported a botched return and audit concern.

📞

Communication

Multiple users report timely texts, an AI chat and escalation to real people or tax pros; one review describes slow, bot-driven responses and delays.

⭐

Overall experience

Most reviewers say Keeper Tax saves time, reduces stress, and simplifies filing for self-employed users; isolated reports detail significant negative outcomes.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

R
Reyna Steinberg
trustpilot.com Oct 01, 2025

Keeper tax is so easy to use and helped m...

G
Gina Nutile
trustpilot.com Oct 01, 2025

It's so easy! I am a novice when it comes to filing my own taxes and this platform is very user friendly. When I don't unde...

M
Magie arroyo
trustpilot.com Oct 01, 2025

Super esy to file and it automatically adds ded...

J
Jay
trustpilot.com Oct 01, 2025

Been using this platform for years. I enjoy the convenience of...

B
Benjamin Lally
trustpilot.com Oct 01, 2025

Great way to keep track of expenses. I wish I could've selected more than one bank account to filter a...

M
Mad Max
trustpilot.com Oct 01, 2025

Keeper from day one have always made my tax filing simple and effective. Threw...

W
Wil Villalobos
trustpilot.com Oct 01, 2025

Relieved!! - Keeper took all the stress and miniscule legwork that m...

J
Jonathan de Lavelanet
trustpilot.com Oct 01, 2025

Simplicity - This was super simple and I love that you track my deduct...

N
Nick Rideout
trustpilot.com Oct 01, 2025

Really good deduction system. Wa...

M
Michael Kerrigan
trustpilot.com Oct 01, 2025

Straight to the point no bs ads complicate the process...

A
Alaina Lee
trustpilot.com Oct 01, 2025

Easy & Helpful - I don't know anything about filing taxes, and Kee...

M
Michelle R.
trustpilot.com Oct 01, 2025

Their staff went above and beyond to help a new business owner...

C
Chelsie D
trustpilot.com Oct 01, 2025

Kepper Simplifies It. (Taxes). Period. - I've used Keeper Tax for the past few years, and this year was the best experience yet. Keeper continues to amaze me with how seamless, straightforwar...

A
Antulio Diaz
trustpilot.com Oct 01, 2025

Great service - ...

F
Finooks
trustpilot.com Oct 01, 2025

Terrible - Terrible. They completely botched my return making me a target for audit and I am trying to get them to file a corrrection to no avail and it is impos...

A
Ashley S
trustpilot.com Oct 01, 2025

So much easier and more user-friendl...

D
David Moreno
trustpilot.com Oct 01, 2025

Keeper its great and like soylent green, its REAL PEOPLE! - Keeper its great, it has a great AI chatbot to help out with deductions, lots of articles, and also REAL PEOPLE that will take either your message or...

K
Katie Harris
trustpilot.com Oct 01, 2025

Made filing taxes an absolute breeze! Keeper did all the heavy lifting and made my tax filing process as easy as ever for a self-employed busin...

S
Steve Kim
trustpilot.com Oct 01, 2025

Good communication. - ...

K
K McFarlane
trustpilot.com Oct 01, 2025

This app makes tracking expenses so easy and when you have to...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Keeper Tax

Keeper Tax is a U.S.-based tax and bookkeeping service that focuses on expense tracking and automated deduction identification for freelancers and independent contractors. The company provides mobile and web access, connects to bank and card accounts to automatically categorize expenses, and operates on a subscription model with optional tax-filing support and professional review services.