Reviewers are split: some long-term customers report reliable payouts and useful betting tools, while many recent reviewers describe slow withdrawals, limited phone support and site performance problems on busy days. Several users highlight promos and money-back offers as positives, but others report unexpected fees or unpaid credits. If you consider TVG, check current withdrawal rules, promotional terms and available betting markets for your jurisdiction. For high-volume race days or urgent withdrawals some reviewers recommend comparing alternatives with more responsive support.
Examples from available reviews (Dec 2021 – Feb 2026).
Reviewer found TVG, made consistent profits, and received timely payouts.
“They always pay out on time and pay dividends.”
Withdrawals are processed very slowly with poor customer service.
“Horribly slow on processing withdrawal.”
Website is extremely slow with laggy wager pad causing lost bets.
“The website is extremely slow.”
Customer service is slow, with long email waits and limited live support.
“email waits average 12+ hours.”
Many reviews report slow or blocked withdrawals and poor customer support; a minority of long-term users say payouts were timely.
Users cite mixed value: some praise promos and money-back offers, while others report unexpected deposit fees or unpaid promotional credits.
Reviews describe slow site/app performance, lagging wager pad and difficult track navigation; several users nonetheless find the interface easy.
Some users appreciate handicapping tools and betting features; others report removed bet types and limited market availability (eg V75/V64).
Many reviews report poor responsiveness, no phone support and ineffective chat bots; email and chat replies are often slow or unhelpful.
Overall impressions are mixed: several positive long-term users, but many recent reviews report withdrawal, service and technical problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer support was horrendous and unhelpful.
“Customer support horrendous”
Account was disabled and my winnings are being held.
“they have my money hostage”
Reviewer reports terrible customer service and ruined TVG.
“Terrible customer service.”
Bar/cafe staff were rude, causing the reviewer to leave without buying.
““what does it look like?””
Website is extremely slow with laggy wager pad causing lost bets.
“The website is extremely slow.”
Swedish harness betting options were removed, leaving only exactas and trifectas.
“Swedish Harness racing bets are all gone”
Withdrawals are processed very slowly with poor customer service.
“Horribly slow on processing withdrawal.”
Reviewer alleges deception and unexpected visa-related charges and scams.
“Company of Fraud and liers”
Technical failures on big race days cause major delays and issues.
“TVG is horrible on big race days”
Reviewer alleges dishonest management and poor customer service at TVG.
“All the responses I've read from TVG management are lies.”
TVG offers money-back promotions and bonus money that enhance betting.
“TVG has money back promo plus bonus money”
There is no phone support and email replies are very slow.
“NO PHONE # to resolve any issues.”
Reviewer cannot access accounts and cannot reach customer service.
“I can not get into my acct”
Customer service is slow, with long email waits and limited live support.
“email waits average 12+ hours.”
The site is pretty easy to navigate.
“Pretty easy to navigate”
Reviewer considers the service very good and trustworthy.
“It’s a very good and trustable online...”
Company blocked withdrawals and delayed clearing despite deposit date.
“the company/website will not let me withdraw my money”
A $5 deposit fee was charged unexpectedly.
“Sneaky $5 fee for deposits”
Reviewer accuses the company of stealing funds and lacking integrity.
“They steal funds from your account”
Service is very easy to use.
“very easy to use”
Customer service was unhelpful and promised promotion was never received.
“Customer service is bad, cannot talk to a live agent over the phone”
I found TVG by accident. I was looking through the web to find a place where I can bet on horses. Then I came across TVG. After a couple of days of betting I made a nice profit. Now I'm hooked. I've been a member of TVG for almost 10 years. Since I like horse racing, but don't live in an area where there is any horse racing, this is my way to follow it. I've made a ton of money with them. They are very good at sending out automatic withdrawals and keeping track of my winnings. TVG is by far the best online sports betting site I have been involved with. They always pay out on time and pay dividends. Never had a problem with TVG and I highly recommend them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
TVG is an American horse-racing wagering platform and television network that offers online and mobile betting, live race broadcasts and betting tools. It is used by customers to place bets on U.S. and international racing and to follow live races via streaming and odds screens. People searching reviews typically look for information on payouts, withdrawal speed, customer support and website/app reliability.