Reviews often point to fast fulfillment, knowledgeable phone support, and bright, durable LED fixtures. Many customers mention clear product details, easy installation, and noticeable energy savings. Prices are usually described as fair or reasonable. A small number of reviews cite broken promises, backorder issues, and slow refunds.
Examples from available reviews (Mar 2020 – Feb 2026).
Paul was helpful with orders and the lights improved security.
“Paul at the Carson location was very helpful in my individual orders of 4 lights.”
Phone support was excellent and shipping was very fast.
“Excellent phone support to discuss my purchase options.”
LED lights improved warehouse lighting and are energy efficient.
“These LED lights have made a huge difference in my warehouse.”
Company rescinded promised free photometric, causing missed deadline.
“They went back on their word.”
Most reviews describe informed sales staff and practical help choosing products. Customers report quick processing, fast shipping, and prompt replacement for damaged items. A small group mentions poor service, slow refunds, and promises they say were misleading.
Customers often cite good pricing and energy savings as key reasons for buying. Several say the lights deliver strong output compared with older options, making the cost feel worth it. A few note higher prices but accept them for better durability.
Buyers describe simple online and phone ordering, with clear billing and tracking updates. Many report quick delivery and an easy install with little setup. Few reviews raise usability issues.
Reviews frequently praise bright, even light and solid construction across fixtures. Several customers report reliable performance over months and better energy efficiency than prior lamps. Some mention packaging issues or split deliveries, though damaged items were usually replaced quickly.
Most feedback highlights helpful phone support and clear product descriptions before purchase. Reviewers also mention responsive follow-up from billing and shipping teams. A small number say offers were pulled back or that they received misleading answers.
Feedback is mostly positive, with customers recommending repeat purchases and describing successful projects. Helpful staff, fast fulfillment, and product performance drive most satisfaction. A minority report service problems that disrupted timelines and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product information and ordering were clear and accurate.
“Clear and accurate product information and ordering.”
Product information and ordering were clear and accurate.
“Clear and accurate product information and ordering.”
Specialist helped choose the light; installation easy and lighting met expectations.
“I called and spoke with a specialist who helped me with the decision to purchase my light.”
Specialist helped choose the light; installation easy and lighting met expectations.
“I called and spoke with a specialist who helped me with the decision to purchase my light.”
Company did exactly what they promised.
“Did exactly what you said you would do...Thank you”
Company did exactly what they promised.
“Did exactly what you said you would do...Thank you”
Great prices, fast shipping, and good communications.
“Great prices, fast shipping and good communications!”
Great prices, fast shipping, and good communications.
“Great prices, fast shipping and good communications!”
Paul was helpful with orders and the lights improved security.
“Paul at the Carson location was very helpful in my individual orders of 4 lights.”
Paul was helpful with orders and the lights improved security.
“Paul at the Carson location was very helpful in my individual orders of 4 lights.”
Quick shipping and well-functioning wall packs provided good coverage.
“Shipping was quick, but each box arrived on different days.”
Quick shipping and well-functioning wall packs provided good coverage.
“Shipping was quick, but each box arrived on different days.”
Professional help, easy order, and quick delivery.
“Professional help , easy order and delivery in a few days- good stuff”
Professional help, easy order, and quick delivery.
“Professional help , easy order and delivery in a few days- good stuff”
Pleasant ordering experience and positive customer service interaction.
“We had a very pleasant experience with our order and the customer service team.”
Pleasant ordering experience and positive customer service interaction.
“We had a very pleasant experience with our order and the customer service team.”
Received quick delivery and a great price.
“Quick delivery Great price”
Received quick delivery and a great price.
“Quick delivery Great price”
Quick, easy ordering with knowledgeable customer service.
“The customer service was amazing and very knowledgeable.”
Quick, easy ordering with knowledgeable customer service.
“The customer service was amazing and very knowledgeable.”
Excellent phone support; sturdy light and very fast shipping.
“Excellent phone support to discuss my purchase options.”
Phone support was excellent and shipping was very fast.
“Excellent phone support to discuss my purchase options.”
Fair price, early delivery, no damage, and satisfied purchase.
“Fair price, delivered ahead of time, no damaged packages, did exactly what I wanted.”
Fair price and timely delivery with no damaged packages.
“Fair price, delivered ahead of time, no damaged packages”
300W lights made a big difference and expert recommendation was accurate.
“WOW, what a difference.”
New 300W lights significantly improved the parking area lighting.
“WOW, what a difference.”
Delivery was very fast and timely.
“very fast delivery”
Delivery was very fast and prompt.
“very fast delivery”
Exceptional customer service, fast shipping, and high-quality products.
“Customer service was second to none.”
Exceptional customer service and products exceeded expectations.
“Customer service was second to none.”
Supportive telephone response and good products.
“Very supportive telephone response & good products.”
Telephone response was very supportive and products were good.
“Very supportive telephone response & good products.”
Received replacement promptly after reporting a broken solar panel.
“Sent pictures of the box and damaged panel they immediately shipped a new one.”
A broken panel was promptly replaced after sending photos.
“they immediately shipped a new one.”
Reviewer states the light works amazing.
“Light works amazing”
The light works amazing and is effective.
“Light works amazing”
Knowledgeable salesperson helped find the right solution.
“Sales person very knowledgeable and helped find the right solution for the project.”
Salesperson was knowledgeable and helped find the right solution.
“Sales person very knowledgeable and helped find the right solution for the project.”
Helpful person made ordering easy and shipping updates arrived.
“The order was easy with his help, and the shipping was fast, and received updates on the shipping.”
Representative understood needs and order process with fast shipping updates.
“This person understood what I wanted.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LEDLightExpert sells LED lighting products and related components. The company supports commercial and residential projects through an online catalog and technical help by phone. Listings include spec sheets and ordering details aimed at installers and facility managers. Customers can reach support for order help, returns, and technical questions.