Reviews often point to fast fulfillment, knowledgeable phone support, and bright, durable LED fixtures. Many customers mention clear product details, easy installation, and noticeable energy savings. Prices are usually described as fair or reasonable. A small number of reviews cite broken promises, backorder issues, and slow refunds.
Examples from available reviews (Mar 2020 – Feb 2026).
Paul was helpful with orders and the lights improved security.
“Paul at the Carson location was very helpful in my individual orders of 4 lights.”
Phone support was excellent and shipping was very fast.
“Excellent phone support to discuss my purchase options.”
LED lights improved warehouse lighting and are energy efficient.
“These LED lights have made a huge difference in my warehouse.”
Company rescinded promised free photometric, causing missed deadline.
“They went back on their word.”
Most reviews describe informed sales staff and practical help choosing products. Customers report quick processing, fast shipping, and prompt replacement for damaged items. A small group mentions poor service, slow refunds, and promises they say were misleading.
Customers often cite good pricing and energy savings as key reasons for buying. Several say the lights deliver strong output compared with older options, making the cost feel worth it. A few note higher prices but accept them for better durability.
Buyers describe simple online and phone ordering, with clear billing and tracking updates. Many report quick delivery and an easy install with little setup. Few reviews raise usability issues.
Reviews frequently praise bright, even light and solid construction across fixtures. Several customers report reliable performance over months and better energy efficiency than prior lamps. Some mention packaging issues or split deliveries, though damaged items were usually replaced quickly.
Most feedback highlights helpful phone support and clear product descriptions before purchase. Reviewers also mention responsive follow-up from billing and shipping teams. A small number say offers were pulled back or that they received misleading answers.
Feedback is mostly positive, with customers recommending repeat purchases and describing successful projects. Helpful staff, fast fulfillment, and product performance drive most satisfaction. A minority report service problems that disrupted timelines and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Great lighting and great customer service provided.
“great lighting and great customer service”
First-time buyer received fast delivery and undamaged goods.
“fast delivery and undamaged good received.”
Product is great and staff were helpful; will use again.
“The light is great and so were the people that I dealt with.”
Simple web ordering with clear billing/tracking communication and quick service.
“Great communication after purchase from billing and tracking.”
Received great service and fast shipping.
“Great service and fast shipping!”
Light arrived well packaged, easy to install, and very bright.
“The light arrived well packaged and was very easy to install.”
Helpful staff recommended quality lights; pickup was easy.
“Great service, easy will call.”
Fast shipping, accurate product descriptions, and good prices.
“Fast shipping. Good description of product on website. Good prices.”
Products are great and reasonably priced.
“Great products at a reasonable price.”
Reviewer gave very enthusiastic positive rating.
“A+++++++++”
Ordering process completed as promised with no issues.
“No issues, everything that was done thru the ordering process can thru as promised”
Reviewer reports the light is great.
“Great Light!!”
Excellent customer service throughout the process.
“Excellent customer service from start to finish!”
Shipped almost immediately, arrived early and functions well.
“Shipped almost immediately, got it early and it works great!”
Easy ordering, helpful support, and strong warranty.
“Ease of ordering great help when you need it and the best warranty.”
Everything worked out great and reviewer was satisfied.
“Everything worked out great.👍”
Excellent quality and versatile settings, better than Lowe's options.
“Excellent quality. Extremely versatile settings.”
Sales representative helped with design and fixture selection.
“Scott Salk, the sales representative, was great--helped me all the way through design and picking UFO fixtures.”
Customer service helped with returns and ordering the correct bulb.
“they were extremely helpful in talking me through their return policy.”
Solar pole lights reliably light the driveway and last several days.
“The solar LED pole lights work perfectly for my driveway.”
Rotating LED wall lights are dark-sky compliant, bright, and easy to install.
“dark sky compliant with a modern and sleek look, but quite bright.”
Company rescinded promised free photometric, causing missed deadline.
“They went back on their word.”
LED lights improved warehouse lighting and are energy efficient.
“These LED lights have made a huge difference in my warehouse.”
Customer service helped with installation questions; pathway lights are well made.
“Customer service was helpful in answering my questions about installation.”
All bulbs worked as expected with no failures after several months.
“All bulbs in the box function great, exactly what was expected.”
Bright light enhances home security and deters potential intruders.
“seeing a light turn on that bright is a big one.”
Paul provided patient, helpful phone support guiding the customer.
“Paul was great over the phone”
Customer reports poor customer service, backorders, misleading answers, and refund delays.
“they have no customer service skills”
Very bright backyard light that illuminates the entire area.
“Very bright light.”
New garage lights are way brighter and helpful.
“Way brighter”
Lights create bright, energizing environment that helps seasonal mood.
“Great energy vibe.”
Higher price than off-brand but better quality and even lighting.
“Good color, even lighting.”
Fits standard sockets, provides equivalent light to 300W while saving energy.
“so the energy savings is fantastic.”
220W orion II dimmable lights are extremely bright and well constructed.
“I was very impressed by the construction, high end materials, and fabrication.”
Good experience; installed additional high bay lights in barn.
“Will be back for more, good experience”
Products met Title 24 requirements and were well built; outcome pleased city.
“fit title 24 requirements and are built really well.”
Products met school requirements and quality impressed the buyer.
“I was really impressed by the quality of these wall packs.”
Paul helped find a Title 24 compliant 5000K light matching specific specs.
“Paul was great at helping me find a 5000k light”
Lights are very bright and improved visibility in the kennel.
“These lights are very bright!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LEDLightExpert sells LED lighting products and related components. The company supports commercial and residential projects through an online catalog and technical help by phone. Listings include spec sheets and ordering details aimed at installers and facility managers. Customers can reach support for order help, returns, and technical questions.