Many customers mention low prices, simple checkout, and fast shipping when orders go smoothly. Several reviews also credit responsive agents for issuing refunds or replacement vouchers. At the same time, a sizable group describes missing discounts, promo codes that wouldn’t apply, and billing mismatches. Others report orders that never arrived, incorrect or used items, and refund requests that stayed unresolved.
Examples from available reviews (Jul 2022 – Mar 2026).
Customer service representative Darienne was amazing and helpful.
“Customer service, Darienne, was amazing.”
Product never shipped and customer service refused to help; disputed the charge.
“Product never arrived. Was never even shipped.”
Promotional code BRADSDEAL didn't apply as advertised for $3 off.
“BRADSDEAL code didn't work as advertised for an extra $3 off”
Item arrived late and appeared used or refurbished.
“the Door Opener looked used or refurbished.”
A clear group of reviews applauds quick, fix-focused support that provides refunds and replacement codes. Another set describes agents who don’t respond or come off dismissive, with refunds that drag on. Reports also show uneven return handling.
Many reviewers point to strong prices and deals that led them to buy again. Several complaints say advertised discounts or promo codes didn’t apply at checkout or were missing from the final charge. A few shoppers add that return or shipping fees cut into the savings.
Many customers call checkout easy and say the site is simple to navigate. Several reviews mention slow or split shipments that stretched delivery timelines. A small number of comments cite limited payment methods and occasional licensing or installation concerns.
Some buyers say products match the listing, arrive well made, and meet expectations. A sizable group reports incorrect models, damaged or used items, missing parts, or products that failed soon after delivery. Reviews repeatedly question listing accuracy and product photos.
Many reviews describe emails that went unanswered, customer-service contacts that seemed inactive, and silence after problems came up. Others mention timely updates about reorders, voucher links, and refunds. A smaller cluster cites shipping-address mistakes and charge disputes tied to weak follow-up.
Reviews split into two clear outcomes. Many shoppers describe five-star experiences with fast delivery, helpful support, and satisfactory items. Just as visible are one-star accounts of nondelivery, incorrect or used products, and refunds that never got resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · resellerratings.com (15) · bbb.org (10) · Reviews (10) · Reviews (1) · Quotes shortened · As of: March 2026
Item was poor quality but reviewer received a refund and became satisfied.
“Revision, I am very satisfied as I was given a refund from Tanga for this jacket.”
Low quality material and inconsistent sizing; reviewer won't buy again.
“This is trash and sizes are way off the 2x is the same size as the large.”
Product not delivered and customer service was totally unresponsive.
“Customer service totally unresponsive.”
Items were returned or open-box but this wasn't disclosed beforehand.
“They sell returned or "open box" items but do not disclose this to you.”
Received wrong model, returned it, and still waiting for a refund.
“Ordered a Dyson V11Animal, received V7 Animal.”
Items never delivered despite delivery protection; reviewer will not use site again.
“Ime done with this site never again.”
Received wrong used items; PayPal claim refunded while Tanga refused help.
“Open the box to find a empty bag,strap and two used kids sleeping bags.”
Solar lights failed within 60 days and Tanga refused return after 30 days.
“in less than 60 days they stopped working.”
Product never shipped and customer service refused to help; disputed the charge.
“Product never arrived. Was never even shipped.”
No customer service response and a short return window prevented returns.
“No response from customer service. Return window small so they don't have to take back items ordered.”
Reviewer calls company deceptive with false advertising and poor service.
“Worst online company ever.”
No response to six emails and items received differed from pictures.
“6 emails and no response.”
Heated vest and battery were poor quality and incompatible; heating insufficient.
“It's awful, only part of the section that is supposed to heat up actually does.”
Estimated delivery missed; shipping was delayed and unreliable for Christmas.
“Don't estimate something will be here for Christmas when it won't.”
Self-heating socks were poor quality and uncomfortable; reviewer will not buy again.
“They also did not go as high as depicted and squeezed my ankles.”
I recently had a great experience shopping at Tanga.com. This website features some of the best deals online, in a variety of categories including electronics, gadgets, magazines and jewelry.
What I loved most about them is their daily deals section which offered me amazing discounts on products that are usually quite expensive. The variety and selection of items available was impressive and made my shopping experience enjoyable.
Navigating the site was easy with clear product descriptions that helped me understand what I was buying before adding to my cart. The checkout process was also quick and straightforward with multiple payment options available.
Overall, my shopping experience at Tanga.com was fantastic. They have become one of my go-to websites for finding incredible deals online. If you're looking for quality products at affordable prices this is definitely a site worth checking out!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tanga runs an online deals marketplace focused on discounted and closeout items. It sells consumer electronics, home goods, apparel, toys, and software and other digital products. Shoppers order through online checkout and manage purchases in their account pages. Tanga ships physical items within the United States and delivers digital goods such as software activation codes and e-gift cards.