Customers often mention fast online booking and low advertised rates. Many describe friendly staff and an easy pickup or drop-off. A clear set of complaints says reservations were cancelled, no car was available at pickup, and charges appeared unexpectedly or were not refunded. Reports on vehicles range from clean and well kept to dirty interiors and breakdowns on the road.
Examples from available reviews (Jun 2023 โ Feb 2026).
Renting was easy and service was great.
“Easy to rent a car Great service”
Rental worked fine with no unexpected charges at that time.
“no mysterious charges at the moment.”
Late pickup email was not forwarded; car given away causing extra 500 euros.
“Our car was given away within 2 hours of our arrival.”
No car available, charged as no-show, and refund delayed months.
“I was then charged the full rate as a no show”
Many reviews praise supplier staff for being friendly and handling check-in quickly, including help late at night. Several low-rating reviews describe major failures: bookings cancelled, cars given away, long waits, and refunds refused. These problems often link to supplier availability or contract changes at pickup.
Many reviewers point to competitive prices and pricing that looks straightforward at booking. Repeated complaints mention extra fees at pickup, forced add-ons, large deposit holds, or advertised rates not being honored. Multiple negative reviews also report promised insurance missing or refunds being held back.
Most comments describe an easy online process, clear app booking, and simple email confirmations. A minority ran into booking limits or site blocks for certain rental lengths, and some report the delivered car model did not match the booking. High-rated reviews commonly note that the service is easy to use.
Several reviews say the cars arrive clean, well maintained, and as booked. Others describe dirty interiors, vehicles older than promised, and at least one breakdown on the highway. Feedback splits between acceptable fleet condition and serious issues.
Many reviewers mention quick, to-the-point replies and clear booking emails with pickup information. Multiple complaints cite no follow-up, missing receipts, mandatory fees not disclosed, and slow or missing replies to refund requests. Deposits and optional fees are repeatedly not explained clearly.
Many reviews describe dependable, low-cost rentals with simple online booking and positive interactions with suppliers. At the same time, a noticeable group reports last-minute cancellations, no vehicle available on arrival, and charges that were not refunded. The contrast stands out between smooth rentals and major service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Sitejabber (20) ยท Quotes shortened ยท As of: February 2026
Reviewer says the rental experience was great.
“Was great !!”
Renting was easy and service was great.
“Easy to rent a car Great service”
Supplier added unrequested charges on invoice, costing extra 200 euros.
“I paid extra 200 euros.”
Booking process was easy to follow for the reviewer.
“easy to follow booking process”
Early arrival still allowed car pickup with no extra cost.
“car was available- no problem or extra cost”
Long-term user says QEEQ is reliable with competitive rates.
“Qeeq so reliable and offered very competitive rates.”
Reviewer praises best prices but warns to enter exact dates and times.
“Best prices - make sure you put exact dates and times”
Customer received a quick, concise answer to their question.
“quick, concise answer to my question”
Booking was easy according to the reviewer.
“Easy booking”
Car interior was filthy despite being told it had been cleaned.
“The inside of the car was absolutely disgusting.....filthy.”
Promotional rate was supplemented by an unexpected extra charge not refunded.
“the initial amount has not been refunded.”
Good price, simple booking, friendly staff, and easy pickup/dropoff.
“The staff were friendly and professional”
Great experience with easy site, good prices, and helpful customer service.
“very friendly and helpful customer service”
Booking was very easy according to the reviewer.
“very easy to book a good csr”
Website prevented booking a six-week car rental in the USA.
“Site would not allow me to book car in USA for stay of six weeks”
Reviewer only uses QEEQ because it's quick, easy, and competitive.
“I only use QEEQ, they are quick , easy , competitive”
Deposits required were much higher for debit card and QEEQ failed to inform.
“they took 3000dirhams for one month instead 500 for deposit.”
Booking was easy online through the app.
“Easy online booking through app”
The rental company provided good service according to reviewer.
“Good service!”
Reviewer did not receive follow-up or receipt for the transaction.
“No follow up from this transaction”
Reviewer praises QEEQ for low prices and simple booking process.
“Always use QEEQ for car rentals”
Pickup and return were smooth; no charges for rock chip.
“Everything went as expected.”
Staff were friendly and the car matched the promise.
“Their service was friendly”
Rental was a great and very easy experience.
“It was great experience and very easy”
Received the booked car quickly and found good value.
“value for money”
Booking process was very easy and offered best value.
“Best value.”
Good communication and pricing; repeat customer very pleased.
“Great communication, price”
Reviewer reports everything was perfect during the rental.
“Everything so perfect”
Car was nice, process fast, and service good.
“Fast process and good service”
Rental worked fine with no unexpected charges at that time.
“no mysterious charges at the moment.”
Multiple bookings without issues; good communication and competitive prices.
“Good communication and details in the emails they send”
Service was very cheap and easy to use, great value.
“Super cheap and easy to use car hire”
Booking and service were easy to use for the reviewer.
“Easy to use”
Efficient check-in/out; car met expectations and was well maintained.
“Car was as expected, clean and well maintained”
Excellent car and service provided during late-night pickup.
“excellent car and service at 01.30 hrs”
Pickup/dropoff easy but wrong car and no CarPlay instructions.
“car is not Hyundai iMax but the KIA Cardinal instead”
Transaction was smooth and the company should be rated above average.
“Car transaction was smooth.”
Frequent user finds good deals and reasonable insurance options worldwide.
“always found good deals and reasonable insurance options”
Service was simple to use and offered fair prices.
“Simple to use fair prices”
The booking process was good for this reviewer.
“Good process.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
QEEQ runs an online platform for comparing and booking car rentals. It gathers offers from international and local rental suppliers and shows prices, vehicle choices, and each suppliers terms. Users can book and pay through QEEQ, then receive confirmations and supplier vouchers. The platform offers support channels for managing bookings, changes, and cancellations, and it lists supplier contact details to coordinate pickup.