Many reviewers highlight fast shipping, correct parts, and helpful support staff. A sizable group describes late or missing deliveries, wrong or used parts, and long waits for refunds. Several customers point to steep shipping or handling fees and refused price adjustments. Others mention poor communication, including no tracking, no stock updates, and orders canceled without notice.
Examples from available reviews (Aug 2017 – Mar 2026).
Reviewer reports excellent service.
“Excellent service”
Order matched expectations with quality parts at a fair price.
“Order arrived exactly as expected.”
Still waiting six months for reimbursement for a returned part.
“6 months later I still have to wait for my reimbursement”
Charged over $26 shipping for a $4.20 item at checkout.
“they charged over $26,00 in shipping”
Reviews split between fast, attentive help and serious service breakdowns. Positive feedback mentions quick shipping and agents who fixed order issues. Critical accounts describe wrong shipments, parts arriving used, and long delays for refunds or reimbursements.
Some reviewers say prices were competitive and the total cost felt fair. Many others focus on high shipping and handling charges on small items, rejected price matches, and restocking fees on returns.
Several customers describe easy searches, successful matches for hard-to-find parts, and repeat orders. A smaller group says earlier bad reviews or past issues kept them from ordering.
Many reviewers say the parts matched the listing and worked properly. Others report receiving the wrong item, dead-on-arrival units, non‑OEM substitutions, and quality differences that led to returns.
Some customers mention delivery updates that helped them plan. Others cite missing tracking, no stock updates, orders canceled without notice, and missing return labels for core returns.
Experiences range from smooth, fast orders to deals that fell apart due to order mistakes and slow refunds. Common sticking points are order accuracy, refund speed, and clearer shipping transparency.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer praises the service and thanks the company.
“That's a great service”
Reviewer reports excellent service.
“Excellent service”
Next-day order arrived late and staff could not provide tracking information.
“could not even give me tracking information.”
Order matched expectations with quality parts at a fair price.
“Order arrived exactly as expected.”
Paid for expedited delivery but waited over a week without receiving the part.
“I'm still waiting for a part that I need to get my work truck going”
Found a hard-to-find item and will order from the company again.
“I was having a hard time find a certain item, you had it.”
Reviewer describes the company as very honest and trustworthy.
“Very honest and trust worthy”
Customer service representative went above and beyond to help.
“the gentleman who helped me went above and beyond”
Good updates and reliable delivery improved scheduling efficiency.
“Great updates and delivery time makes scheduling work more efficient”
Fast shipping and the item matched the description.
“Fast Shipping. Item as described.”
Likes the part and intends to purchase from the company again.
“Like the part very well and will purchase more from the company”
Order was missing a part valued at $500.
“My order was missing a $500 part”
Reviewer praises convenience and great service.
“CONVIENCE. GREAT SERVICE”
Correct part, fast shipping, and very good customer service assisted order.
“Correct part available. Fast shipping. Customer service was very good and assisted with the order .”
Customer describes the customer service as poor.
“Sorry customer service”
Reviewer reports that everything was good.
“All good 👍!!”
Everything was good and the order arrived quickly.
“all was good, came quickly”
Reviewer references customer service without providing further details.
“Customer service”
Received bulbs in inadequate packaging and in partial shipments.
“yesterday I received 4 individual bulbs.”
Reasonable pricing, fast shipping, great service, and secure packaging.
“Very reasonable pricing...Fast shipping...great customer service...”
Company failed to update stock; orders repeatedly went on backorder.
“Never update stock on their products”
Reviewer decided not to order because of negative prior reviews.
“now I know not to order anything from them”
Price match was denied and a 20% restock fee was charged.
“was denied, only to be told there is a 20% restock fee.”
Received a used part and experienced very poor customer service.
“Bought a USED part on Amazon.”
Overnight order was delayed, customer service unresponsive and no shipment.
“Almost a month and the order hasn't shipped.”
Accuses the company of not paying bills.
“Not paying bills”
Multiple orders arrived on time and exactly as ordered.
“always received my parts on time and exactly as ordered”
Received a non-OEM part and refund kept more than half.
“kept more than half of the total cost of the part!”
Large order shipped incorrectly with missing items and refund issues.
“one box on the porch. I open it to find a random battery box cover. No filters.”
Returned defective part and waited 80 days without receiving a refund.
“still haven't received the money.”
Expedited shipping delayed; no refund or compensation for resulting losses.
“It took 5 days and would not refund the shipping I paid for.”
Paid for next-day air but received ground shipping and denied full refund.
“You can't trust them with shipping !”
Reviewer thanks the company for their efforts.
“thank you for your efforts”
Reviewer says they are very happy and the experience was very good.
“VERY GOOD I AM VERY HAPPY”
Return label was not provided and customer paid $30 to return core.
“they don't pay for shipping on cores witch their web site instructions clearly state they do.”
Reviewer reports good shipping.
“good shipping”
Part arrived in four days and matched the website description.
“I was very impressed with how fast my part arrived.”
Hard-to-find part eventually arrived and the reviewer was satisfied.
“Very happy, thank you.”
Order delayed, company unresponsive, and reviewer cancelled after two weeks.
“Totally indifferent and uncaring company.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
FinditParts sells automotive and industrial replacement parts online. It offers OEM and aftermarket items such as filters, starters, compressors, bulbs, and o-rings. Customers can search by part number, VIN, or vehicle application and order for delivery within the United States. The company buys from multiple suppliers and runs its own warehouse fulfillment and return programs. Support is available by phone and email for parts lookup and order tracking.