Reviews Analyzed
21
We Collect & Analyze Reviews
FinditParts
Experiences & Reviews
FinditParts operates as an online parts retailer focused on replacement automotive and heavy‑duty truck components. The site lists parts, cores and accessories and is used by contractors, fleet operators and DIY customers looking for hard‑to‑find items or aftermarket replacements. When researching FinditParts, consumers typically check stock accuracy, shipping speeds, return policies and core/return fees.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
21d
Overall Rating
2.2
Our Analysis
🎯
Service quality
Shipping and fulfillment are inconsistent: multiple reviews cite late, missing or misrouted shipments, though some customers report fast, correct deliveries.
Share of mentions
Weak
20%
💰
Value for money
Price issues recur: denied price matches, unexpected restocking or core return fees, but a few buyers report good prices on hard‑to‑find parts.
Share of mentions
Weak
13%
⚡
User experience
Site and ordering experience is mixed: some users found reviews and ordering helpful, others report inaccurate stock displays or disappeared items.
Share of mentions
Mixed
6%
🔧
Product quality
Product reports are mixed: several buyers received correct, as‑described parts, while others received defective, used, or non‑OEM items needing returns.
Share of mentions
Mixed
11%
📞
Communication
Customer service responsiveness varies widely: some staff are described as helpful, but many reviews report unresponsiveness, rude replies, and delayed refunds.
Share of mentions
Weak
20%
⭐
Overall experience
Overall impressions lean negative: a number of customers report severe fulfillment and refund problems, though a minority praise fast delivery and correct parts.
Share of mentions
Weak
30%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Brake Drums
"Everything about my experience shopping at FinditParts was great. I am so glad I found this website. They had the best prices on the brake drums I was looking for and the shipping was super fast. The customer reviews on this site were also extremely useful. They helped me to decide which product was right for me and I am so happy with the purchase. I even contacted customer service for help with the order and they were helpful and responsive. I would definitely reorder these parts in the future when needed and I would definitely recommend this company to anyone looking for replacement parts for their truck."
Jerry
Collected.reviews
Dec 16, 2021
Featured for: Positive on price, shipping, service
Wow I wish I had read these reviews…
"Wow I wish I had read these reviews prior to purchasing. The amount of errors, lies, and lack of accountability is unlike anything I have ever encount..."
Tiffany Thompson
Trustpilot
Oct 01, 2025
Featured for: Detailed missing shipments and refund issues
Not worth a $1 if you need a part!
"Not a good place for part in a hurry! I ordered parts 2 day shipping. It took 5 days and would not refund the shipping I paid for. This company cost m..."
JoAnne Fischer
Trustpilot
Oct 01, 2025
Featured for: Late shipping caused major business losses
Denied price match
"Ordered pistons for a 454 at $48.99 Ea, I went looking to see if the wrist pins were press or floating and found the exact same Pistons at Summit Raci..."
Bryan Meldahl
Trustpilot
Oct 01, 2025
Featured for: Price-match denied; restock fee complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Chaz Williams
trustpilot.com
Oct 01, 2025
Never update stock on their products
Never update stock on their products The amount of times I've ordered product to then get...
B
Badgeorgiaboy
trustpilot.com
Oct 01, 2025
Glad I checked!
I’m so glad I read the reviews for this company before I order...
B
Bryan Meldahl
trustpilot.com
Oct 01, 2025
Denied price match
Ordered pistons for a 454 at $48.99 Ea, I went looking to see if the wrist pins were press or floating and found the exact same Pistons at Summit Raci...
C
Conner
trustpilot.com
Oct 01, 2025
Bought a USED part on Amazon
Bought a USED part on Amazon. I can say at 7 years in business this is the absolute worst customer service I have ever had. Wil...
J
Juan
trustpilot.com
Oct 01, 2025
Made an order to ship overnight
Made an order to ship overnight. Multiple delays, unresponsive customer service, no acc...
G
Geoff Atkinson
trustpilot.com
Oct 01, 2025
Not paying bills
...
G
Geoff Atkinson
trustpilot.com
Oct 01, 2025
Praesent nec erat convallis
Lorem ipsum dolor sit amet,...
C
Customer
trustpilot.com
Oct 01, 2025
great place to find truck parts
ordered several times and always receive...
J
Joseph Ferguson
trustpilot.com
Oct 01, 2025
This company is crooked
This company is crooked! Purchased a part that was supposed to be OEM but once received I realized that it wasn’t! So I went online and found one that...
T
Tiffany Thompson
trustpilot.com
Oct 01, 2025
Wow I wish I had read these reviews…
Wow I wish I had read these reviews prior to purchasing. The amount of errors, lies, and lack of accountability is unlike anything I have ever encount...
D
Dima Semenco
trustpilot.com
Oct 01, 2025
Bad service receive defective part send…
Bad service receive defective part send it back i...
J
JoAnne Fischer
trustpilot.com
Oct 01, 2025
Not worth a $1 if you need a part!
Not a good place for part in a hurry! I ordered parts 2 day shipping. It took 5 days and would not refund the shipping I paid for. This company cost m...
J
Joe
trustpilot.com
Oct 01, 2025
They can't be trusted with shipping !
I ordered a part which I needed urgently as the machine is down so I chose next day air. Once I got the tracking link I saw that it was send ground !...
L
Luis
trustpilot.com
Oct 01, 2025
thank you for your efforts
...
M
Muhammad Shahid Hussain Muhamm
trustpilot.com
Oct 01, 2025
VERY GOOD I AM VERY HAPPY
...
J
James
trustpilot.com
Oct 01, 2025
Buyers Beware
Buyers Beware! Bought a Haldex air dryer from Finditparts that offered a $100.00 core return charge. When I went to return the core the instructions s...
A
Arham Nadeem
trustpilot.com
Oct 01, 2025
good shipping
...
S
S
trustpilot.com
Oct 01, 2025
I was very impressed with how fast my…
I was very impressed with how fast my part arrived. I live in Ontario Canada and I had it in 4 days. This is beyond fast servic...
D
Daniel Sprague
trustpilot.com
Oct 01, 2025
Great price on hard to find diesel injection part.
I ordered a small part for a diesel injection pump which was showing in stock. I had looked globally and could not find this anywhere. The part was ve...
D
Dave Leveto
trustpilot.com
Oct 01, 2025
STAY AWAY
Ordered part and was told it would ship within 4 days. Started calling and emailing after 6 days to try and find out when it will ship. Talked to them...
Conclusion
Customer feedback for FinditParts shows a split pattern: some buyers receive correct parts quickly and find competitive prices, while many others report shipping delays, inventory inaccuracies, and refund/return problems. Frequent complaints include denied price matches, unexpected restocking or core fees, and slow or unresponsive customer service. If you need parts urgently, verify stock and confirm shipping method and policies before ordering; document communications and return instructions. For purchases where returns or cores are involved, confirm who pays return shipping and ask for written return labels or policy proof beforehand.