Most reviews highlight friendly staff, clean cars, and an easy pickup and return process. Many mention clear pricing and the option to book with no deposit. A small number describe major service problems, including a car breaking down and a manager repeatedly arriving late. Some renters also ran into limits such as cross-border rules and disputes over fuel or toll charges.
Examples from available reviews (Nov 2021 โ Feb 2026).
Very professional service with new clean car and easy pickup.
“Absolute excellent service, 5 stars.”
Ford Fiesta was clean, well-maintained, fuel-efficient, and rental process was smooth.
“The car was in excellent technical and visual condition”
Car broke during rental, causing long delays and no compensation.
“The car broke at the end of the term in the middle of the mountains.”
Reviewer was unhappy about cross-border restriction but praised staff helpfulness.
“I canโt use a car on Turkish part of Cyprus”
Reviewers often describe agents and drivers as polite and helpful at pickup and return. Several mention quick replies and on-time delivery. A smaller group reports late arrivals and weaker customer care.
Several reviewers chose the company for competitive prices and the no-deposit option. Customers also point to clear pricing and fast confirmations. A few advise checking the fuel policy and toll charges before booking.
Many guests say pickup was easy, with smooth shuttle or airport handoffs and comfortable rides. Both repeat customers and first-time renters describe the steps as straightforward. A few isolated issues come up, including cross-border limits, missing navigation features, and disagreements over fuel refunds.
Most reviews describe the cars as new, clean, well maintained, and fuel efficient. One review reports a vehicle breaking down during the rental, causing major disruption; it is rare but serious.
Customers praise clear explanations, WhatsApp support, and hosts who arrive early and help out. Several reviews note smooth coordination for pickup and return. A minority say they were not told about toll cards or other local rules.
Overall feedback is positive, with many five-star notes about smooth rentals. A small number of lower-rated reviews sharply contrast routine hires with high-impact failures. That gap leaves a clear split between mostly seamless bookings and occasional service breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Polite agent provided information and returned the car clean; reliable company.
“he was very polite from start to finish”
Polite agent provided information and returned the car clean; reliable company.
“he was very polite from start to finish”
Reviewer describes the company as very nice.
“Very nice company”
Reviewer describes the company as very nice.
“Very nice company”
People were friendly, shuttle was easy, and experience was comfortable.
“The car was really perfect for us”
People were friendly, shuttle was easy, and experience was comfortable.
“The car was really perfect for us”
Repeat customer happy with the rental and staff.
“Second time that i take car from this company.”
Repeat customer happy with the rental and staff.
“Second time that i take car from this company.”
Staff were very kind and the reviewer recommends them.
“Very kind people.”
Staff were very kind and the reviewer recommends them.
“Very kind people.”
Reviewer was unhappy about cross-border restriction but praised staff helpfulness.
“I canโt use a car on Turkish part of Cyprus”
Reviewer was unhappy about cross-border restriction but praised staff helpfulness.
“I canโt use a car on Turkish part of Cyprus”
Compact car, low fuel consumption, and timely airport pickup.
“I note the very low fuel consumption”
Compact car, low fuel consumption, and timely airport pickup.
“I note the very low fuel consumption”
Clean car, easy booking, no deposit or restrictive rules.
“No deposit and dumb rules.”
Clean car, easy booking, no deposit or restrictive rules.
“No deposit and dumb rules.”
Ford Fiesta was clean, well-maintained, fuel-efficient, and rental process was smooth.
“The car was in excellent technical and visual condition”
Ford Fiesta was clean, well-maintained, fuel-efficient, and rental process was smooth.
“The car was in excellent technical and visual condition”
Clean, affordable car with friendly staff and quick phone return.
“When I left my phone in the car the quickly acted and returned it back to me.”
Clean, affordable car with friendly staff and quick phone return.
“When I left my phone in the car the quickly acted and returned it back to me.”
Host explained driving rules; the car was like new and worked well.
“Dimon was great and kind explaining every detail”
Staff explained driving details clearly and the car was brand new.
“Dimon was great and kind explaining every detail”
Easy pickup with no deposit; car lacked navigation features.
“the car didn't had any navigation or android auto”
Pickup was easy and no deposit, but car lacked navigation.
“Easy pickup process, no deposit, no issues whatsoever”
Spacious, well-maintained Dodge Caravan ideal for families with ISOFIX anchors.
“Dodge Caravan was very comfortable, clean, and well maintained.”
Comfortable, well-maintained vehicle and polite, accommodating owner ensured excellent trip.
“Dodge Caravan was very comfortable, clean, and well maintained.”
Excellent WhatsApp communication, easy pickup, and flexible return allowed.
“Excellent communication via WhatsApp”
Excellent WhatsApp communication and flexible, easy pickup and return.
“Excellent communication via WhatsApp”
Car was clean, delivered on time, and staff were friendly.
“Car was clean and delivered on time.”
Car arrived clean and on time with friendly pickup and drop-off.
“Car was clean and delivered on time.”
New clean car, easy pickup/return, professional staff, deposit returned promptly.
“the pick-up and return was very easy.”
Very professional service with new clean car and easy pickup.
“Absolute excellent service, 5 stars.”
Quick service with a new, perfect car; reviewer highly recommends.
“car was new and perfect”
Service was very easy and quick and the car was new.
“Very easy and quick service.”
Company is transparent with competitive pricing and reliable delivery.
“pricing is very competitive”
Transparent company with competitive pricing and reliable delivery.
“pricing is very competitive”
Host communicated well, arrived early, and assisted when needed.
“and even arrived early”
Helpful, communicative staff arrived early and assisted during the trip.
“The person who brought our car was good at communication”
Brand new car and smooth service; reviewer will use company again.
“brand new car”
Great service with a brand new car and smooth experience.
“Great service, brand new car”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Myrentacar rents vehicles for short- and medium-term trips. Its fleet includes economy, compact, and family-size cars. Customers can book online and pick up at airports or city locations. The rental terms cover fuel, insurance, and mileage, and support is available by phone and messaging.