They revealed the radiator was backordered after ordering and refund was delayed.
“itโs back ordered a couple months”
Many customers mention fast delivery and parts that fit as expected. Several reviewers praise helpful customer service and the ability to source rare OEM items. At the same time, a recurring set of reviews says items shown as in stock were actually backordered, canceled, or charged without prompt refunds. Overall, experiences range from quick, complete purchases to ongoing shipping and refund disputes.
Examples from available reviews (Nov 2021 โ Feb 2026).
They revealed the radiator was backordered after ordering and refund was delayed.
“itโs back ordered a couple months”
Reviewer reports fraudulent charges after ordering and poor customer support.
“there was fraudulent charges on the my credit card”
Quick shipping, fair price, and good customer service reported.
“Quick shipping, fair price and good customer service.”
They found rare OEM parts and shipped them quickly, parts fit and worked.
“Parts were correct and fit/work great.”
Many customers describe quick shipping and responsive help when orders go through. Others report canceled orders, delivery delays lasting months, and refunds that were not returned. Several reviews say charges went through and the order was later canceled without repayment.
Buyers often point to fair prices on clutches, exhausts, and small parts when deliveries arrive. Other reviews describe paying for items that never shipped or waiting on refunds that did not move. Several positive comments tie the value to on-time delivery and correct fitment.
Some reviewers say the website is easy to use, with clear order steps and accurate arrival dates. Others describe missing tracking, confusion during processing, and repeated calls to find parts. A few reviewers say support blocked them or provided no meaningful replies.
When parts arrive, reviewers often say they fit well and match what was advertised. A few reports mention items arriving damaged, including one case of a hood that did not fit. Several reviews specifically applaud finding rare OEM parts that worked as intended.
Many reviews mention weak updates, vague explanations tied to the warehouse, and staff who did not respond. Some customers report clear ship dates and quick fixes when something went wrong. Negative comments repeatedly cite multi-month lead times that were quoted without notice.
Reviews show a sharp split between smooth purchases and serious order issues. Positive experiences focus on fast delivery, correct parts, and helpful support. Negative experiences center on stock shown incorrectly, long waits, blocked contact, and refunds that were never resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
DO. NOT. BUY. FROM. HERE.
I would give them -5 stars if possible. I ordered back in the middle of August and it is now over two months since they told me it would be at my door. After countless unanswered emails, I called in and was told again it would be delivered within a week. The product hasn't even left their warehouse and it has been two entire months. $235 including shipping and it's taking that long to ship it? Don't waste your time with this dumpster of a company that ignores all emails and calls. They are nothing but a joke.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vivid Racing sells aftermarket automotive performance parts and accessories online. Its catalog covers wheels, tires, suspension components, brakes, exhaust systems, engine parts, and tuning hardware. Product pages list fitment details, SKU information, and images to help customers choose vehicle-specific items. The company ships from U.S.-based warehouses using common carriers for domestic and international delivery. Customers can contact support by email or phone with order and product questions.