Reviews Analyzed
21
We Collect & Analyze Reviews
ProLon
Experiences & Reviews
ProLon offers a time-limited, consumer-facing fasting nutrition program sold as pre-packaged meal kits and related packaged products. The company markets multi-day kits intended for periodic use, with online ordering, optional subscription plans, and customer support channels. ProLon is positioned for direct-to-consumer sales of packaged nutrition programs and accessories.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
12d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Most reviewers report timely deliveries and helpful service interactions, though a minority describe billing errors, order mistakes and trouble reaching live support.
Share of mentions
Strong
16%
💰
Value for money
Some customers appreciate discounts and free shipping; others cite high prices, unexpected price increases or subscription charges that reduce perceived value.
Share of mentions
Mixed
5%
⚡
User experience
Many users find the 5-day kit and website easy to follow; several note confusing checkout, subscription handling, HSA/payment problems and promotional inconsistencies.
Share of mentions
Mixed
21%
🔧
Product quality
A large share of reviews praise meal taste, bars, shakes, soups and packaging quality; a small number mention disliked soup flavors or lower taste expectations.
Share of mentions
Strong
21%
📞
Communication
Multiple reviewers praise clear day-labeling, coaching and responsive replies; others report lack of advance notice for price changes and limited live support availability.
Share of mentions
Mixed
18%
⭐
Overall experience
Most reviewers describe positive outcomes, repeat use and easy adherence to the program; negative overall impressions are uncommon and tied to billing or ordering issues.
Share of mentions
Strong
18%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – October 2025).
Proven results & delicious meals – The perfect combination
"I recently tried ProLon's Fasting Nutrition Program and I must say, it was a great experience! The 5-day meal kit was perfectly planned to provide my body with nourishment while keeping it in a fasting state. What impressed me the most is how easy and convenient it was to follow this program. During the five days of fasting, I felt more energetic and focused than ever before. My digestive system felt much lighter, and I could already see some positive changes like weight loss, better metabolism function, cellular renewal, etc. The meals provided were tasty and filling enough to curb hunger pangs throughout the day. Every single item contained high-quality ingredients that made me feel rejuvenated after every meal. Plus, each package came labeled with instructions that made things easier for me. Overall, ProLon has done an excellent job of creating a product that truly delivers what it promises - healthy fasts without any compromises. Anyone looking for an effective nutrition program should definitely give ProLon a try!"
Reynolds
Collected.reviews
Apr 28, 2022
Featured for: Praises meals and ease
Prolon charged me for 3 kits instead of…
"Prolon charged me for 3 kits instead of just the 1 kit I wanted. When I was checking out, I noticed 2 kids in my cart so I tried to delete 1 kit. It w..."
Jennifer L
Trustpilot
Oct 01, 2025
Featured for: Billing error, no live support
Pricing issues and quality taste of the soup Not Great.
"I subscribed thinking each kit was $150, but on my 2nd shipment they charged $195 without notice. The soups aren’t great, and while they offer an orga..."
Bruce.
Trustpilot
Oct 01, 2025
Featured for: Unexpected price increase and taste
Prolon Life service excellence
"Prolon Life service excellence. I appreciate the quality and quantity of communication from Prolon. They are consistent in the inf..."
Lorraine Doo
Trustpilot
Oct 01, 2025
Featured for: Praises service and communication
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
F
Frankie Lee
trustpilot.com
Oct 01, 2025
Using my hsa was a real chore
Using my hsa was a real chore, took...
G
Grace Conte
trustpilot.com
Oct 01, 2025
Helpful
Helpful Informa...
J
James Prechtl
trustpilot.com
Oct 01, 2025
The product is too expensive for…
The product is too expensive for persons with limited incomes. All the boxes an...
R
Rich
trustpilot.com
Oct 01, 2025
It works!!
The results that I got were greater than my expectations. NO Drugs, NO special...
J
Jennifer L
trustpilot.com
Oct 01, 2025
Prolon charged me for 3 kits instead of…
Prolon charged me for 3 kits instead of just the 1 kit I wanted. When I was checking out, I noticed 2 kids in my cart so I tried to delete 1 kit. It w...
C
CHARLES ROBERSON
trustpilot.com
Oct 01, 2025
TWICE A YEAR
I do a fast every six months and enjoy prolong products at other times and for different reasons. The bars are a healthy snack, the protein shakes are...
J
Julia Ward
trustpilot.com
Oct 01, 2025
I learned about the concept of "reset"…
I learned about the concept of "reset" from Prolon, which has significantly changed the way I think about my health, as well as ab...
C
Cynthia B Harris
trustpilot.com
Oct 01, 2025
I enjoy doing the 5-day fast with food
I enjoy doing the 5-day fast with food. It makes it very easy to do- just eat what is in each box labeled by which day you'...
a
ayda
trustpilot.com
Oct 01, 2025
Easy website
...
R
Richard Washington
trustpilot.com
Oct 01, 2025
I have been purchasing your Prolon…
I have been purchasing your Prolon products for at least 6 months and have a recurring order. To date, I have been notified of the impending order, an...
S
Sabrina
trustpilot.com
Oct 01, 2025
Always appreciate the 30% discounts &…
Always appreciate the 30% discounts &...
B
Bruce.
trustpilot.com
Oct 01, 2025
Pricing issues and quality taste of the soup Not Great.
I subscribed thinking each kit was $150, but on my 2nd shipment they charged $195 without notice. The soups aren’t great, and while they offer an orga...
B
Bridgette ONeill
trustpilot.com
Oct 01, 2025
First Timer
This was my first experience with Prolon. It was easier and tastier than I expected. The included...
L
Lorraine Doo
trustpilot.com
Oct 01, 2025
Prolon Life service excellence
Prolon Life service excellence. I appreciate the quality and quantity of communication from Prolon. They are consistent in the inf...
E
Elizabet Genis
trustpilot.com
Oct 01, 2025
Really great experience with Prolon!
Really great experience from customer service to the FMD itself. The first day is almost absolutely fine, days 2-4 were the hardest for me, it is diff...
K
Kristen Jenkins
trustpilot.com
Oct 01, 2025
Great customer service
...
K
Ken in MI
trustpilot.com
Oct 01, 2025
Package arrived in a timely manner.
Package arrived in a timely manner. Directions ar...
J
Judy R.
trustpilot.com
Oct 01, 2025
Confusing, feels a bit bait and switch
The online shopping experience is inconsistent and confusing. Promotions are offered but it is does specify that is only for a subscription. It is pre...
P
Patricia Zinkowski
trustpilot.com
Oct 01, 2025
TOTAL BRAIN RESET
It's a complete reset for my brain to switch on my preference for good healthy food over unhealthy food choices. It's amazing how little bad food I cr...
E
Erica
trustpilot.com
Oct 01, 2025
Thank you for helping getting the…
Thank you for helping getting the...
Conclusion
Reviewers most often praise ProLon's product quality and the ease of following the 5-day kits, frequently noting clear day-labeled packaging and positive results. Customer service and delivery operations receive many positive mentions, but a subset of reviewers report significant billing, checkout or subscription problems. Price sensitivity appears regularly: reviewers recommend watching for discounts or promotions because several experienced unexpected charges or price increases. Prospective buyers should confirm subscription and billing details before ordering and contact support promptly if charges or shipments differ from expectations.