Review content indicates many customers find AXA Travel Insurance easy to use online and competitively priced, with frequent mentions of quick quotes and simple signup. Several reviews highlight helpful staff and clear information when questions arose. Reported product references include medical, baggage and trip-cancellation coverage and users often cite perceived value for price. However, a few reviewers criticized the receipt/feedback flow and raised concerns about email delivery and potential claims responsiveness. If you consider AXA, review the policy details and claims process ahead of purchase and verify how receipts and confirmation emails are delivered.
Examples from available reviews (Nov 2021 – Feb 2026).
Was forced to write a review to view receipt.
“forcing someone to write a review just to see their receipt is stupid”
Excellent price and easy to use.
“Excellent price and ease of use.”
Agent answered questions and helped complete the purchase quickly.
“Answer all my question and help me proceed to purchase the travel insurance quickly. Thanks you.”
User found AXA's online registration simple and product selection helpful.
“The registration process is simple for customers.”
Some reviewers praise helpful, knowledgeable staff; a minority express concern about refunds or claims responsiveness and potential stubbornness.
Several reviewers mention discounted prices, low cost or good coverage-for-price, reporting favorable quotes and perceived value.
Many reviewers report an easy, fast, user-friendly online process — quick quotes, simple setup and easy site navigation noted repeatedly.
Reviewers reference clear coverage options such as medical, luggage and cancellation, and describe coverage as appropriate for the price.
Users report clear information and helpful answers from staff; a small number note issues with receipt access or email delivery.
Overall impressions are mostly positive—users highlight ease and price—while a few complaints focus on receipt access or site flow.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · bbb.org (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Forms were easy and payment method could be credit card.
“The forms were easy to fill in and the mayment method could be a credit card”
They made it easy to extend coverage when plans changed.
“They made it easy to extend my coverage, while my travel plans changed.”
Reviewer states they do not want to write a review.
“I do not want to write a review.”
Reviewer wrote 'Please cut it out'.
“Please cut it out”
Information was easy and concise.
“Easy and concise information”
Fast website; reviewer used this insurance three times.
“Fast, great website. This is the third time we used this travel insurance.”
Offers low-cost options for basics not covered elsewhere.
“Low cost options for the basics that are not covered by other policies.”
Easy to contract quickly when in a hurry.
“Easy to contract if you're in a hurry”
Easy to navigate, very quick, and good price.
“Easy to navegante and very quick, also great price!”
Bought policy again; process easy and rates competitive.
“Process is very easy and rates are competitive.”
AXA offers higher coverage and a user-friendly website.
“Website is user friendly making it easy to explore the different options”
Agent Lin was polite and answered all questions.
“Spoke with agent Lin who was very polite and answered all my questions.”
Service was very easy to understand and use.
“Very easy to understand and use.”
AXA was easy to work with and reimbursed expenses promptly.
“All my expenses were reimbursed soon after I submitted the charges.”
The process was very intuitive, thank you.
“The process was very intuitive, Thank you”
User reported ease of processing service.
“ease of processing”
Easy to find quotes and coverage type.
“Easy to find quotes and coverage type”
Ease of navigation and form was noted.
“Ease of navigation and form.”
Website simple and easy to use for quotes and purchases.
“The website is very simple and easy to use for getting a quote and purchasing online.”
Reviewer was recommended by a friend.
“My friend recommended you.”
Excellent price and easy to use.
“Excellent price and ease of use.”
Reviewer says they received good service.
“Good Service”
Reviewer reports a great experience.
“Great experience!”
Reviewer said it was easy to set up.
“easy to set up”
Reported quotes were faster to obtain.
“EASY QUOTE FASTER”
Found it easy on web and cheap.
“EASY ON WEB AND CHEAP”
Was forced to write a review to view receipt.
“forcing someone to write a review just to see their receipt is stupid”
Found the site user-friendly, quick, and informative.
“User friendly, quick and contains all relevant information”
Agent answered questions and helped complete the purchase quickly.
“Answer all my question and help me proceed to purchase the travel insurance quickly. Thanks you.”
Process was simple, fast, and easy.
“Simple, fast, easy”
Site was easy to navigate and offered good price.
“Easy to navigate site. Good price.”
Travel insurance was easy to use and helpful.
“Easy to Use and Helpful Travel Insurance.”
Found it easy to find needed information.
“Easy to find needed info”
It was easy to use and apply.
“Easy to use and apply”
The site was easy to use.
“Easy to use site”
Service was easy to use and understand.
“Easy to use. Easy to understand.”
Was not asked for email to receive information.
“I was never asked to give my email to receive the information.”
The process was super easy to use.
“Super easy process”
Reported good flow and ease of use.
“good flow and easy”
Reviewer had a good experience.
“good experience”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AXA Travel Insurance is the travel insurance arm of AXA, a multinational insurer. It offers travel policies that commonly cover medical emergencies, baggage, and trip cancellation, with online quote and purchase options. Consumers researching AXA travel policies often look for details on coverage limits, claim procedures, and online accessibility.