Animal and pet owners have all had the experience of needing veterinary care for their animals. Often they find themselves with large bills, with no payment plans available. These bills can be costly and most vets prescribe full payment before your pet is released to you. Pet insurance is an option that will ensure your animals are treated timeously with little impact on your pocket. Pet insurance is available to most pets and domestic animals as well as farm animals such as horses. Services such as pet insurance are available on many online shops. One such online shop that offers these services is Petplan. Actual customers have shared their experiences and insights when buying from this company to help would-be shoppers with more information. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions.
Petplan was founded in 2003. This company operates as an online insurance shop for pet and animal insurance, currently insuring over 1.3 million pets and animals. The company was started by Chris and Natasha Ashton, and is an international company. Petplan has offices located in the United States.
Products and Services of Petplan:
Petplan’s online shop offers products for animal and pet insurance, with products listed in categories of Pet Advice, Insurance Info, and Existing Customers. The online shop offers pet insurance for dogs and puppies, cats and kittens, rabbits and horses. Customers are able to browse articles relating to pet care and training as well as receive a free online quote. For existing customers, the company’s online shop has an easy claims section where customers can submit their claims without fuss, as well as access to their full profile where changes to their policies can be made.
Customers can make payment on Petplan’s online shop with debit or credit cards from MasterCard and Visa. Petplan also offers a credit system on their online shop by which clients can subscribe to the services of Petplan for monthly recurring payments. For this service, clients must first apply and register on the Petplan website.
This company provides a digital delivery service. Documents are made available to the customer via PDF document or on their profile on their online shop.
Petplan does not offer refund services. The company’s cover can be amended or cancelled under the Existing Customers section of the online shop. Customers must register for an account on the company’s online shop. Petplan offers a comprehensive customer service portal.
Compliments, Complaints and Tips of Petplan:
Have you bought any products from Petplan before? What did you think of their online shop? Did their online shop offer your preferred method of payment? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.
The experience I've had with Petplan has been excellent.
I received the most prompt and thorough replies to my many queries, and even when I called their staff late in the evening, I received a kind response within 30 minutes of my inquiry.
Then, when it came time to submit a claim for payment for surgery that had taken place more than a year before, everything proceeded easily and fast.
In addition, the representative was prompt and comprehensive in providing me all of the essential documents (such as deductible and reimbursement claim forms) that were required for this treatment, saving me a great deal of time and aggravation from having to contact my veterinarian and other sources.
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