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We Collect & Analyze Reviews

32 Degrees
Experiences & Reviews

32 Degrees is a consumer apparel brand offering low-cost basics and casual clothing—items such as shirts, underwear, pants, tank tops and outerwear—primarily sold online. Shoppers researching 32 Degrees often search for product quality, sizing accuracy, shipping times, return policies and customer service experiences when comparing budget apparel brands.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 38%
Latest Review 23d
Overall Rating
2.5

Our Analysis

🎯

Service quality

Multiple reviews report slow, unhelpful customer service, delayed shipments and refund problems; some customers report prompt, helpful returns.

Share of mentions
18%
Weak
💰

Value for money

Some reviewers praise low prices and good-quality basics; others complain about return fees, final-sale rules and perceived unfair charges.

Share of mentions
10%
Mixed
⚡

User experience

Frequent complaints describe long delivery times, missing tracking and order-processing delays; a minority report smooth, timely shipping and easy returns.

Share of mentions
17%
Weak
🔧

Product quality

Many reviewers like softness and comfort of shirts, underwear and jeans; others report sizing errors, damaged items, stretching or material reactions.

Share of mentions
18%
Mixed
📞

Communication

Numerous reviews mention unanswered emails, no order confirmations and generic replies; some customers note quick, clear responses in isolated cases.

Share of mentions
11%
Weak
⭐

Overall experience

Overall feedback ranges from satisfied repeat buyers to many reports of delivery, sizing and service failures affecting trust in purchases.

Share of mentions
25%
Weak

View all 21 public customer reviews – filtered by relevance →

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Data Collection

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

L
Larry S
trustpilot.com Oct 01, 2025

I am surprised by all the negative reviews

I have placed several orders. They have all arrived on time. The quality of their $9.99 Men's Casual Short Sleeve Dress Shirt is high - I like them mo...

S
Sheila
trustpilot.com Oct 01, 2025

Worst customer service

Worst customer service! My order has not been delivered and they say there is nothing they can do because they ship the cheape...

D
DR
trustpilot.com Oct 01, 2025

Extremely poor shipping practice and customer service

Against my better judgement having been scammed by this company shipping practices before. I gave this company another chance and placed an order on J...

j
john
trustpilot.com Oct 01, 2025

SCAM

Gave me pants that clearly are not the size that they were supposed to be. Cannot return because they are "final sale" and e...

L
Lee
trustpilot.com Oct 01, 2025

Zero stars

Zero stars I received my order promptly and I have worn their underwear in the past (bought in a store)and been satisfied. This time I ordered online...

T
Taras Kulyk
trustpilot.com Oct 01, 2025

I'm not sure why all the negative…

I'm not sure why all the negative feedback on this company, I have placed three fairly sizable orders with them. On my first order, I had ordered seve...

C
Clare Honn
trustpilot.com Oct 01, 2025

Great quality, basic clothing at amazing prices, with exceptional customer service

I have purchased multiple items at amazing prices from this company. Recently, I had an exceptional customer service experience. I purchased a coat fo...

S
Scott Walker
trustpilot.com Oct 01, 2025

PREPARE FOR ENDLESS WAIT FOR ORDERS

While the clothing has been actually fairly good the customer service is awful. 18 days to get an order MINIMUM. They don't track their orders and wil...

r
robin c
trustpilot.com Oct 01, 2025

LOVE their tank tops with build in bra!

I have several tank tops with built in bra. they are my go-to tops for summer. No issues with shipment. took approx 1.5 weeks. Only complaint is they...

H
Henry Greenspan
trustpilot.com Oct 01, 2025

Beware

I bought a pair of swim trunks with an elastic waistband. They were marked as size large, which is my size. The trunks that came were 8 inches longer...

E
EWS Pam
trustpilot.com Oct 01, 2025

Beware of return fees

Received damaged item and they charge me $5 return fee for return...

J
Joan Hixson Tibbitts
trustpilot.com Oct 01, 2025

No order confirmation

I made my order the last of May but I never got a confirmation NEVER. My order arrived on the 11th of June still no info. The items are to large and I...

B
Buys ALot of Stuff
trustpilot.com Oct 01, 2025

Shipping & promotional discounts not refundable, plus re-stocking fee of $5 per order

For returns, not only do they keep $5 of your money, but original shipping charges and "any promo...

S
Scott Allan Yngsdal
trustpilot.com Oct 01, 2025

I love these jeans!

I love these jeans. Very soft and very comfortable. I'd like...

R
Rsb
trustpilot.com Oct 01, 2025

STAY AWAY!!

Over 2 weeks and still no delivery and no response from the company. I have 2 orders that have not bee...

L
Linda Ramos
trustpilot.com Oct 01, 2025

Material

I recently ordered several shirts for work. My neighbor received my order. I had to go ask my neighbor for my package, lol! So since I started wearing...

P
Pee Great
trustpilot.com Oct 01, 2025

I order in March on the 16th.I still…

I order in March on the 16th.I still haven't received a tracking number or anything.Its May 6,2025.I will never order an...

T
Taryn DeCicco
trustpilot.com Oct 01, 2025

Too stretchy!!!

Disappointed that their leggings stretch out so much...

B
Bernie Burrus
trustpilot.com Oct 01, 2025

Everything I get is great

Everything I get is great. Underwear is super super soft. Pants...

G
Greg Nappi
trustpilot.com Oct 01, 2025

Been ordering for years first time I…

Been ordering for years first time I had to return something for a...

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Conclusion

Customer reports for 32 Degrees are mixed: several buyers praise soft, inexpensive basics like underwear, shirts, jeans and tank tops, and some cite fast replacements or prompt refunds. At the same time many reviewers describe repeated shipping delays, missing tracking information, sizing errors and strict return or restocking fees (including a reported $5 restocking charge and limited refunds on promotions/shipping). If reliable delivery, accurate sizing and easy returns are important to you, check current shipping options and the return/final-sale policy before purchasing. For shoppers prioritizing low prices and basic comfort, some reviewers found good value, but experiences appear inconsistent across orders.