Albany Park Reviews
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Ottoman
Albany Park is the most useless online store I have ever dealt with. They sell amazing cheap products, however their customer service is the worst I have ever experienced.
I bought an ottoman from them on August 28th. It arrived without any damage but after a month and half it started to deteriorate through the bottom. I contacted customer service and they requested me a number of photos, which I sent them immediately. They told me that the damage was under warranty and made an arrangement for a pick up from my apartment on October 31st.
On November 1st I received a message from their rep telling me that the damage couldn't be repaired and I had to buy a new item. When I told her that they should have informed me about it earlier, she promised to call me back with further information. However she never did and since then I started to receive countless emails from their daily deals promotion every time I open my email account. I am so frustrated with their terrible service and I would not recommend anyone to buy anything from this store.
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Ottoman
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