Reviews Analyzed
21
We Collect & Analyze Reviews
Aporro
Experiences & Reviews
Aporro is a jewelry brand focused on contemporary and urban-style accessories such as chains, pendants and earrings. The company offers online retail sales and customisation options for individual pieces, positioning itself toward consumers seeking personalised or streetwear-inspired jewelry.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
15d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers frequently describe responsive, helpful customer service, including quick replies and hands-on support for exchanges and order changes.
Share of mentions
Strong
21%
💰
Value for money
Mentions of pricing are rare; one reviewer specifically praised the prices and long-term buying, so data is limited for value conclusions.
Share of mentions
Mixed
1%
⚡
User experience
Customers report clear order workflows, acceptable production and delivery times, and secure packaging; one noted production ~2 weeks and 3–5 day shipping.
Share of mentions
Strong
15%
🔧
Product quality
Many reviews highlight well-crafted jewelry and custom pieces that meet expectations, praising materials, finish and overall craftsmanship.
Share of mentions
Strong
24%
📞
Communication
Buyers mention prompt responses, regular updates, photos of finished items, and proactive tracking help from support staff.
Share of mentions
Strong
13%
⭐
Overall experience
A large share of reviewers say they would reorder or recommend Aporro, citing positive end-to-end experiences and successful custom orders.
Share of mentions
Strong
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – October 2025).
Impressive Quality & Service: My Experience at Aporro
"I recently purchased a few items from Aporro and I have to say, I was thoroughly impressed. The quality of the jewelry is top-notch and exactly as advertised. It's clear that they take great care in designing their pieces with unique and intricate details. In addition to the high-quality products, their customer service is exceptional. They were able to answer all my questions promptly and provided excellent communication throughout the purchasing process. Even after receiving my order, they followed up to make sure everything met my expectations. What also stood out to me was their custom service offerings. They truly go above and beyond by providing additional options for personalizing your jewelry with engravings or even creating completely new designs. Overall, I highly recommend Aporro for anyone looking for stylish urban jewelry that stands out in a crowd. Their commitment to quality and customer satisfaction has certainly made them one of the leading brands worldwide in streetwear accessories."
Fritsch
Collected.reviews
Dec 12, 2022
Featured for: Detailed praise: quality, service, communication
Amazing customer service
"I ordered a chain from them and everything came in perfectly, on time, and well packaged. However the size I ordered didn't match well with my pendant..."
Christian Dizon
Trustpilot
Oct 01, 2025
Featured for: Exchange handled quickly; detailed example
Nothing but pleasant experiences
"I have had nothing but pleasant experiences with Aporro. I ordered a custom piece and I was sent photos before it was shipped. USPS didn’t do such a g..."
Kierra Franklin
Trustpilot
Oct 01, 2025
Featured for: Photos, tracking help, prompt responses
The best jewelry!
"I’ve never trusted any jewelry company until I heard about aporro. Hands down the most trustful..."
Angel
Trustpilot
Oct 01, 2025
Featured for: Mentions pricing and long-term loyalty
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
David D.
trustpilot.com
Oct 01, 2025
Great customer service and quality…
Great customer service and qu...
a
adam roye
trustpilot.com
Oct 01, 2025
custom pendant and earrings
The custom pendant and earrings I received was outstanding and crafted to perf...
I
Isaac Etta
trustpilot.com
Oct 01, 2025
I love my tennis necklace
Production took 2 weeks, delivery took...
C
Christian Dizon
trustpilot.com
Oct 01, 2025
Amazing customer service
I ordered a chain from them and everything came in perfectly, on time, and well packaged. However the size I ordered didn't match well with my pendant...
N
Nenad
trustpilot.com
Oct 01, 2025
The entire process was carried out…
The entire process was carried out professiona...
j
jay
trustpilot.com
Oct 01, 2025
I recently purchased a dog tag pendant …
I recently purchased a dog tag pendant and I'm so impressed with how it came out i wasn’t expecting such great quality even with their customer servic...
T
Tiffany Morel
trustpilot.com
Oct 01, 2025
I ordered a pendant and white gold
I ordered a pendant and white gold silver adjustable chain with a custom 46MM pendant and everything came out so beautiful. I was concerned with the d...
M
Miru
trustpilot.com
Oct 01, 2025
The clover earrings are amazingly…
The clover earrings are amazingly beautiful. Gets ex...
C
Caleb Oliver
trustpilot.com
Oct 01, 2025
Aporro is a great jewelry brand
Aporro is a great jewelry brand. I really respect how communicative they...
A
Angel
trustpilot.com
Oct 01, 2025
The best jewelry!
I’ve never trusted any jewelry company until I heard about aporro. Hands down the most trustful...
J
Jose Flores
trustpilot.com
Oct 01, 2025
Aporro is so far the best company I…
Aporro is so far the best company I have order items from I order a custom pendant and they kept me updated through all the process and also just plac...
I
Ivan Najera
trustpilot.com
Oct 01, 2025
Aporro there jewelry insane very good…
Aporro there jewelry insane very good quality I would definitely rec...
s
skate_yahoo.com
trustpilot.com
Oct 01, 2025
Great customer service and fast…
Great customer service and fast response with all the questions and answers I had. Can’t wa...
M
Mac
trustpilot.com
Oct 01, 2025
Great Customer service!
...
K
Kierra Franklin
trustpilot.com
Oct 01, 2025
Nothing but pleasant experiences
I have had nothing but pleasant experiences with Aporro. I ordered a custom piece and I was sent photos before it was shipped. USPS didn’t do such a g...
C
Cartier
trustpilot.com
Oct 01, 2025
Great service
Great service, Great...
E
Eduardo Martinez
trustpilot.com
Oct 01, 2025
Their customer service is very helpful…
Their customer service is very helpful and respond quickly to any questions...
J
Jaron Reid
trustpilot.com
Oct 01, 2025
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE! Lov...
S
Santo
trustpilot.com
Oct 01, 2025
Great looking chains
...
R
Robert L
trustpilot.com
Oct 01, 2025
My new go to shop for any jewelry
My new go to shop for any jewelry, not only are their pieces fire but the cust...
Conclusion
Across these reviews, customers most often report responsive customer service and clear communication, including timely replies, photos of finished items, and help with tracking or exchanges. Product quality is commonly described as high, with multiple customers satisfied by custom pendants, chains and earrings. Operational details appear consistent: one reviewer noted production took about two weeks with 3–5 day delivery, and packaging/delivery were reported as reliable. Pricing comments are limited but at least one reviewer highlighted competitive prices and repeat purchases. For shoppers, these reviews indicate a strong emphasis on customer support and consistent product craftsmanship.