Aporro
Experiences & Reviews
Aporro is a jewelry brand focused on contemporary and urban-style accessories such as chains, pendants and earrings. The company offers online retail sales and customisation options for individual pieces, positioning itself toward consumers seeking personalised or streetwear-inspired jewelry.
Overview & Key Metrics
Our Analysis
Service quality
Reviewers frequently describe responsive, helpful customer service, including quick replies and hands-on support for exchanges and order changes.
Value for money
Mentions of pricing are rare; one reviewer specifically praised the prices and long-term buying, so data is limited for value conclusions.
User experience
Customers report clear order workflows, acceptable production and delivery times, and secure packaging; one noted production ~2 weeks and 3โ5 day shipping.
Product quality
Many reviews highlight well-crafted jewelry and custom pieces that meet expectations, praising materials, finish and overall craftsmanship.
Communication
Buyers mention prompt responses, regular updates, photos of finished items, and proactive tracking help from support staff.
Overall experience
A large share of reviewers say they would reorder or recommend Aporro, citing positive end-to-end experiences and successful custom orders.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 โ October 2025).
Impressive Quality & Service: My Experience at Aporro
"I recently purchased a few items from Aporro and I have to say, I was thoroughly impressed. The quality of the jewelry is top-notch and exactly as advertised. It's clear that they take great care in designing their pieces with unique and intricate details. In addition to the high-quality products, their customer service is exceptional. They were able to answer all my questions promptly and provided excellent communication throughout the purchasing process. Even after receiving my order, they followed up to make sure everything met my expectations. What also stood out to me was their custom service offerings. They truly go above and beyond by providing additional options for personalizing your jewelry with engravings or even creating completely new designs. Overall, I highly recommend Aporro for anyone looking for stylish urban jewelry that stands out in a crowd. Their commitment to quality and customer satisfaction has certainly made them one of the leading brands worldwide in streetwear accessories."
Amazing customer service
"I ordered a chain from them and everything came in perfectly, on time, and well packaged. However the size I ordered didn't match well with my pendant..."
Nothing but pleasant experiences
"I have had nothing but pleasant experiences with Aporro. I ordered a custom piece and I was sent photos before it was shipped. USPS didnโt do such a g..."
The best jewelry!
"Iโve never trusted any jewelry company until I heard about aporro. Hands down the most trustful..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Great customer service and qualityโฆ
Great customer service and qu...
custom pendant and earrings
The custom pendant and earrings I received was outstanding and crafted to perf...
I love my tennis necklace
Production took 2 weeks, delivery took...
Amazing customer service
I ordered a chain from them and everything came in perfectly, on time, and well packaged. However the size I ordered didn't match well with my pendant...
The entire process was carried outโฆ
The entire process was carried out professiona...
I recently purchased a dog tag pendant โฆ
I recently purchased a dog tag pendant and I'm so impressed with how it came out i wasnโt expecting such great quality even with their customer servic...
I ordered a pendant and white gold
I ordered a pendant and white gold silver adjustable chain with a custom 46MM pendant and everything came out so beautiful. I was concerned with the d...
The clover earrings are amazinglyโฆ
The clover earrings are amazingly beautiful. Gets ex...
Aporro is a great jewelry brand
Aporro is a great jewelry brand. I really respect how communicative they...
The best jewelry!
Iโve never trusted any jewelry company until I heard about aporro. Hands down the most trustful...
Aporro is so far the best company Iโฆ
Aporro is so far the best company I have order items from I order a custom pendant and they kept me updated through all the process and also just plac...
Aporro there jewelry insane very goodโฆ
Aporro there jewelry insane very good quality I would definitely rec...
Great customer service and fastโฆ
Great customer service and fast response with all the questions and answers I had. Canโt wa...
Great Customer service!
...
Nothing but pleasant experiences
I have had nothing but pleasant experiences with Aporro. I ordered a custom piece and I was sent photos before it was shipped. USPS didnโt do such a g...
Great service
Great service, Great...
Their customer service is very helpfulโฆ
Their customer service is very helpful and respond quickly to any questions...
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE! Lov...
Great looking chains
...
My new go to shop for any jewelry
My new go to shop for any jewelry, not only are their pieces fire but the cust...
Conclusion
Across these reviews, customers most often report responsive customer service and clear communication, including timely replies, photos of finished items, and help with tracking or exchanges. Product quality is commonly described as high, with multiple customers satisfied by custom pendants, chains and earrings. Operational details appear consistent: one reviewer noted production took about two weeks with 3โ5 day delivery, and packaging/delivery were reported as reliable. Pricing comments are limited but at least one reviewer highlighted competitive prices and repeat purchases. For shoppers, these reviews indicate a strong emphasis on customer support and consistent product craftsmanship.