Reviews for Baltini show a clear pattern: many customers receive genuine, well-packed designer items quickly, sometimes within a few days. At the same time a consistent group of reviewers report fulfilment errors (wrong colour/size or damaged items) and delays or gaps in return handling and communication. Before ordering, check the published return policy, verify size guidance for the brand, and keep proof of delivery and correspondence. For searches like “Baltini reviews,” focus on recent buyer reports about shipping times, authenticity, and return responsiveness to judge current performance.
Examples from available reviews (Dec 2021 – Feb 2026).
Beautiful boots with outstanding service and three-day international shipping.
“Outstanding service. Three days shipping from Italy to Western Canada.”
Received wrong color and size and customer service stopped responding.
“I ordered a pair of shoes. Received fully wrong color and wrong size.”
Strong tanning smell, sizing issues, and poor sole durability.
“the off gassing of tanning smells from the leather is just too much.”
Genuine Carel Paris shoes arrived promptly with transparent terms.
“The shoes are without a doubt the genuine article and gorgeous!”
Customer service shows mixed results: some reviewers report quick, helpful responses; others describe slow, limited or absent follow-up during returns.
Reviewers split on value: several cite good prices and included postage, while others criticise refunds, return costs or perceived poor value for price paid.
Ordering and delivery are frequently praised for speed and ease; a smaller number report late deliveries or parcels not received.
Many buyers report authentic, well-packed items and good workmanship; a notable subset report wrong items, sizing problems, defects or odor issues.
Communication is inconsistent: some customers received clear shipping emails and policy information, while others report confusing tracking and unanswered messages.
Overall experiences vary: several customers recommend Baltini for speed and authentic goods, but many raise concerns about returns and fulfilment problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (16) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Shipping status not updated and customer service remains unresponsive.
“My order shipping status has not been updated since more than a week ago.”
Order lost in transit and international bank charge not refunded.
“I was charged an international banking charge and this was not refunded.”
One item appears lost and customer service has been unhelpful about it.
“I have a feeling this one is lost as well but it appears they are not doing anything about it”
Consistently excellent and fast service reported by the reviewer.
“Excellent fast service!”
Shoes were narrow without fit information and customer service failed helpfully.
“now I’m stuck having to sell these useless shoes because the cost of postage from Australia to America is abhorrent.”
Received faulty sunglasses and customer service accused the buyer of lying.
“I've been accused of being a liar and that I've applied a cleaning product to them”
Boots arrived quickly, well packed, and at fantastic prices.
“Bought some boots from Baltini fantastic experience fantastic prices arrived in 3 working days extremely well packed cant fault and wouldn't hesitate to use again 5 stars from me”
Fast delivery and the sandals were perfect; easy shopping.
“The sandals were perfect. Easy shopping.”
Bag is stunning and of great quality with fast delivery.
“Absolutely stunning bag great quality , easy transaction & fast delivery great communication”
Found the bag and experienced brilliant fast postage and tracking.
“they were brilliant fast postage with almost door to door information.”
Emailed for three weeks with no replies and missing purse.
“Very bad customer service Have tryed emailing them for 3 weeks no reply’s back I ordered two purses for my nieces only received one sent them all the evidence and proof of it and they won’t answer feels like a scam”
High import and return costs left reviewer significantly out of pocket.
“I had to pay £37 import duties and as the product is not suitable I have to pay £28return shipping!”
Excellent luxury prices and quick delivery received before the holiday.
“The prices are excellent for luxury items.”
Received an alleged second-label product and awaiting seller response.
“Fraud Alert—sent A second label product (CC Corneliani) and try to sell it as the original (Corneliani).”
Received wrong size and the company refused returns or store credit.
“they still refused to take the item back or even offer store credit.”
First purchase was easy with free four-day DHL delivery.
“Delivery was free and it took 4 days (over Christmas!) and used DHL, which has always been a really secure, dependable courier.”
Received the wrong colored jeans and Baltini refuses accountability.
“Ordered a pair of Haikure Bethany pants in white. They shipped me blue.”
Reviewer describes the website experience as an absolute farce.
“DO NOT USE THIS WEBSITE An absolute farce from start to finish.”
Sweater arrived quickly and matched the description and authenticity.
“Exactly as described, can see it’s genuine from the labels etc.”
Great discounts, very quick shipping, and perfectly packed items.
“The discounts were fantastic, shipping was super quick, and everything arrived perfectly packed.”
Order not shipped after twelve days and customer service unresponsive.
“placed my order 12 days back still not shipped”
Shipping updates were confusing but the package arrived sooner.
“Product arrived well packed and much sooner than expected.”
Received wrong color and size and customer service stopped responding.
“I ordered a pair of shoes. Received fully wrong color and wrong size.”
Shoes ordered Friday arrived in the UK by Tuesday morning.
“Shoes were ordered Friday pm and arrived in the UK Tuesday am .”
They sent a cheaper wrong polo and offered 10% refund.
“They sent me the wrong polo, which was cheaper than the one I purchased, and only after I asked for compensation did they offer a disappointing 10% refund.”
Received wrong shoe size and return requests received no reply.
“I didn’t receive what I ordered, I ordered size 9eee and I received 10eee, I’ve sent messages to book a return and refund but I’m yet to receive reply, meanwhile their deadline for return is counting.”
Genuine Carel Paris shoes arrived promptly with transparent terms.
“The shoes are without a doubt the genuine article and gorgeous!”
Shorts shipped quickly and the product quality felt refined.
“The quality of the merchandise feels refined, almost like wearing a piece of exclusivity.”
Excellent selection, pricing, and extremely fast shipping overall.
“Amazing from the start!”
Strong tanning smell, sizing issues, and poor sole durability.
“the off gassing of tanning smells from the leather is just too much.”
Customer reports not receiving their parcel.
“I have not received my parcel”
First order and reviewer is satisfied with item quality.
“I am very satisfied with quality of the order.”
Received wrong color bag and return process is delayed.
“I received a pink one. Don't buy anything from here.”
Bag arrived defective and Baltini delayed the return investigation.
“The Ferragamo hug bag tilted one side and has a bulge.”
Gorgeous clogs arrived very fast and in pristine condition.
“They were in the original packaging and in pristine condition.”
Beautiful boots with outstanding service and three-day international shipping.
“Outstanding service. Three days shipping from Italy to Western Canada.”
Leather jacket purchase was easy and arrived quickly and transparently.
“Jacket arrived so fast and everything was transparent.”
Ordering was easy and delivery was fast and free.
“it was delivered quickly without a shipping charge.”
Reviewer is very pleased and loves the bag purchased.
“Love love love love this bag!! Thank you”
Reviewer finds the return policy complicated and expensive.
“Return policy is very complicated and expensive”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Baltini is an online retailer and marketplace focused on designer footwear and luxury apparel. Listings and reviews reference brand-name items (for example Tom Ford, Church’s, Ferragamo, Max Mara) and international shipping; some customers note that Baltini sources stock via a network of boutiques and independent sellers. People searching for Baltini reviews often look for information on shipping speed, item authenticity, sizing, returns and customer support.