Reviews for Baltini show a clear pattern: many customers receive genuine, well-packed designer items quickly, sometimes within a few days. At the same time a consistent group of reviewers report fulfilment errors (wrong colour/size or damaged items) and delays or gaps in return handling and communication. Before ordering, check the published return policy, verify size guidance for the brand, and keep proof of delivery and correspondence. For searches like “Baltini reviews,” focus on recent buyer reports about shipping times, authenticity, and return responsiveness to judge current performance.
Examples from available reviews (Dec 2021 – Feb 2026).
Beautiful boots with outstanding service and three-day international shipping.
“Outstanding service. Three days shipping from Italy to Western Canada.”
Received wrong color and size and customer service stopped responding.
“I ordered a pair of shoes. Received fully wrong color and wrong size.”
Strong tanning smell, sizing issues, and poor sole durability.
“the off gassing of tanning smells from the leather is just too much.”
Genuine Carel Paris shoes arrived promptly with transparent terms.
“The shoes are without a doubt the genuine article and gorgeous!”
Customer service shows mixed results: some reviewers report quick, helpful responses; others describe slow, limited or absent follow-up during returns.
Reviewers split on value: several cite good prices and included postage, while others criticise refunds, return costs or perceived poor value for price paid.
Ordering and delivery are frequently praised for speed and ease; a smaller number report late deliveries or parcels not received.
Many buyers report authentic, well-packed items and good workmanship; a notable subset report wrong items, sizing problems, defects or odor issues.
Communication is inconsistent: some customers received clear shipping emails and policy information, while others report confusing tracking and unanswered messages.
Overall experiences vary: several customers recommend Baltini for speed and authentic goods, but many raise concerns about returns and fulfilment problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (16) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Found a hard-to-find hoodie and received excellent customer service.
“customer service is second to none!”
Received cheaper sneakers instead of the ordered expensive pair.
“I received a pair of sneakers that was half the price.”
Reported a damaged, possibly counterfeit Chloe bag and no response.
“It has been 16 days since my initial complaint with no response.”
Requester asked for credit card screenshot and order was cancelled.
“they insisted that I had demonstrated signs of fraudulent activity.”
Shoes never arrived and the company ignored refund requests.
“AND NOW THEY IGNORE ME AND DONT WANT TO PAY ME BACK MY MONEY.”
Returned item months earlier and still no refund received.
“It's February and i still have no refund and no item.”
Heels arrived used and Baltini refused to provide a return label.
“The heels arrived used and with silicone inserts in it!”
Reviewer accused the company of lying and charging high return fees.
“Charging $70 to ship an item back? Absolutely shameful, and below any other distributor out there.”
Returned unworn shoes but refund refused citing damage to packaging.
“my return was refused because the box was damaged and the shoes were scratched.”
Received a leather bag with a wrinkled back indicating poor quality.
“the leather on the back was wrinkled when I received”
Company sent a defective item and provided unhelpful customer service.
“This company is a pure SCAM with garbage customer service.”
Customer service is very poor and returns are nearly impossible.
“They make returns a nightmare”
Company refused my return, claimed stains, and charged $70 shipping.
“they're charging me $70 to ship the item back to me.”
They misled me about the purchase amount and charged shipping.
“They told me that my purchase was only 200 dollars and not 200.01 so they charged me for shipping.”
Company kept my money and refused a refund, alleging damaged returns.
“Took my money and refused to refund me claiming I returned damaged goods.”
bit slow. I ordered these loafers for my husband and he loves them! As someone who is generally hard to please when it comes to shoes, my husband was impressed with these loafers and says they are some of the best he's ever had. They're really well-made and the color is perfect. They fit great and my husband says they are very comfortable. He has really enjoyed wearing them; you can tell they're high-quality. The customer service was great and very responsive, especially when we made inquiries about the order. The only problem was that the delivery time took a little longer than I had anticipated. That's why I am giving Baltini 4 stars. I would give 5 stars if the package arrived sooner than 3 days after the estimated delivery date that I was given. Overall, I am very happy with the purchase and would definitely recommend Baltini to others.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Baltini is an online retailer and marketplace focused on designer footwear and luxury apparel. Listings and reviews reference brand-name items (for example Tom Ford, Church’s, Ferragamo, Max Mara) and international shipping; some customers note that Baltini sources stock via a network of boutiques and independent sellers. People searching for Baltini reviews often look for information on shipping speed, item authenticity, sizing, returns and customer support.