Many reviewers run into return and refund problems linked to overseas return routing. Customers often mention expensive return postage, return addresses that can’t be delivered to, or refunds that never show up. Several shoppers praise the swimwear quality and the fast shipping on bikinis and cover-ups. Many also describe support as slow or unhelpful.
Examples from available reviews (Mar 2021 – Feb 2026).
I paid to return items months ago and still haven't received credit.
“still have not gotten my credit.”
Return requires shipping to China, making returns unaffordable.
“you have to return to an address in China and the postage is costly”
Bikinis arrived quickly and fit well; material was great.
“Great material and super fast shipping.”
Never received merchandise or refund; company kept asking for more money.
“Have not received any merchandise; Beachsissi has never refunded my purchase”
Many reviews describe a returns process that sends packages overseas and leads to high shipping costs. Multiple customers report returns held in customs, return addresses that bounce, or refunds that never get issued. A smaller group also mentions long waits before anything gets resolved.
Many customers say return shipping and refund results cut into the value of what they bought. Several reviewers report refund offers that covered only a small fraction of the order, while return postage cost more than the item. Some shoppers say the materials and fit still made the price worth it.
Several reviews mention orders marked delivered that never arrived and tracking details that don’t line up. Others describe fast shipping and repeat orders, showing a sharp split in experiences. Comments about sign-in or site usability come up only rarely.
A cluster of reviews mentions poor stitching, thin fabric, holes on arrival, and chemical smells. Another clear cluster praises bikinis, cover-ups, and dresses for fit, color that holds up, and photos that match the items. Both kinds of quality feedback shows up repeatedly.
Many customers describe slow replies, canned responses, and emails to support that go unanswered. A few reviewers mention intrusive or unusual requests for documentation during claims. Some others separately praise quick shipping and helpful service.
Reviews split between frequent complaints about returns, refunds, and support and repeated praise for product quality and shipping. The most common negatives are overseas return logistics and refund claims that don’t get resolved. Positive comments focus on fit, appearance, and on-time delivery.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Sitejabber (20) · Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer loves brand and praises great quality of bikinis and beach clothes.
“I absolutely love this brand, all of my bikinis and beach clothes are from BeachSissi, the quality is so great!”
Good quality beach clothes with quick shipping and happy service.
“the shipping was really quick”
Received items exactly as pictured; satisfied with quality and service.
“Each piece I received is exactly as in picture.”
Dresses and swimsuits very beautiful; reviewer recommends brand.
“The dress and swimsuits are very very beautiful.”
Repeated purchases, always satisfied, and fast shipping.
“Amazing experience really liked the pieces”
Order arrived one day late; return window closed and support refused assistance.
“I was told the return window was 15 days and I was one day too late.”
Muchas gracias. ?Como puedo iniciar sesion?
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Beachsissi runs an online store that sells swimwear and beachwear. The range includes bikinis, one-pieces, cover-ups, dresses, and beach accessories. Customers shop the listings and order through the company’s e-commerce site. The business ships directly to customers and sells to consumers online.