Across the provided reviews Bed Threads is most frequently praised for fabric quality, colour range and fast delivery, with many repeat buyers. Customer service is cited as responsive and effective in several cases, but a minority of reviewers report unresolved exchange or refund problems—particularly on sale items. A few customers experienced poor fabric feel (scratchy) or sizing issues, so checking dimensions and product care notes is advised. If you’re considering a purchase, review the returns/exchange policy and confirm sizing; contact customer support if you need clarification before ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
Received fitted king instead of flat king and cannot exchange sale item.
“thought I was purchasing a flat king but instead got a fitted king.”
Reviewer found the sheets extremely scratchy and poor quality.
“The worst most scratchy sheets ever.”
Customer service promptly resolved an issue; French flax linen feels luxurious.
“they swiftly resolved this.”
Website and social engagement appealing; checkout was seamless with confirmations.
“The checkout experience was seamless”
Several reviewers praise responsive, helpful customer service that resolves issues; a smaller group reports problems with refunds, exchanges or sizing guidance.
Some customers say sheets feel worth the price compared with other luxury brands; a few call accessories or specific items overpriced or not full value.
A small number of reviewers note a smooth website, easy checkout, tracking updates and useful swatch cards, but few reviews mention this overall.
Most reviewers highlight soft, well‑coloured, well‑made sheets and repeat purchases; a minority report scratchy fabric, loose threads or incorrect sizing.
Many reviews praise fast delivery, tracking and clear order emails; a smaller number describe late, missing or delayed shipments.
Most reviewers report high overall satisfaction, repeat purchases and recommendations; a few had poor experiences with fit, texture or returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
First linen sheets; reviewer sleeps better and stays cooler at night.
“I seem to sleep better and I don't seem to get hot in thr middle of the night.”
Sheets are comfortable with superb colour and expected to be long-lasting.
“The sheets are comfortable and the color superb;”
Product is lovely quality and delivery was quick.
“Lovely quality, quick deliver”
Customer service was excellent and the sheets and pillowcases are loved.
“Customer service was awesome 😀”
Customer relations were friendly and positive.
“Customer relations have been friendly and positive.”
Great quality; soft after washing and fits super king mattress easily.
“Great quality - really soft on the body, especially after one or two washes.”
Loves linen bedding and dislikes some linen sleepwear fit.
“I will always have linen bedding.”
Reviewer felt product lacked durability and wasn't worth the price.
“The sheets and duvet started to fall apart after a year.”
Product perfect; tracking number delayed but would purchase again.
“Getting a tracking number took some time;”
Love the linen; great quality and well-fitting sheets, with excellent communication.
“Great quality product, the fitted sheet fits our Queen mattress perfectly,”
Second set; sheets sleep cool in summer and are comfortable year-round.
“We love sleeping in Bed Threads sheets, cool in summer, add a quilt in winter, quiet for a restless sleeper.”
Percale cotton sheets were highly approved by reviewer.
“Percale cotton sheets are 👌🏻👌🏻”
Thoughtful presentation and packaging; sheets look and feel fantastic.
“Presentation and packaging were thoughtful”
Order of two sheets hasn't arrived and tracking didn't update.
“I haven't gotten my order of two bed sheets that I bought....”
Measurements provided were inaccurate and final-sale dress didn't fit.
“the dress I bought was too small and I can’t return it because it’s final sale.”
Reviewer calls this purchase the best investment and praises service.
“Best investment ever!great service.”
Fast shipping and beautiful fabrics; will buy again and suggests elastic in pyjamas.
“Fast shipping and beautiful quality fabrics.”
Sheet developed a large hole after years but company later resolved issue satisfactorily.
“one sheet (fitted oatmeal single size) has a massive hole down the middle”
Reviewer found the return process difficult.
“Difficult return process”
Fantastic quality and colours; reviewer obsessed with new bedset.
“FAB quality and colours!”
Fast delivery and tracking; parcel left safely, loved colour and fabric.
“Excellent fast delivery & tracking”
Sheets are very soft and luxurious; shipping delay was acceptable.
“These sheets are amazing!!!”
Items arrived quickly and well packaged with no problems.
“They arrived quickly and well packaged.”
Forest colour matched expectations; washed well despite minor hem wrinkles.
“I love this Forest color.”
Speedy delivery and delightful packaging; bed linen quality exceptional.
“gorgeous exceptional quality bed linen.”
Disappointed because sizing ran very small and refund policy was unclear.
“The sizing is very small.”
Received fitted king instead of flat king and cannot exchange sale item.
“thought I was purchasing a flat king but instead got a fitted king.”
Customer service promptly resolved an issue; French flax linen feels luxurious.
“they swiftly resolved this.”
Reviewer found the sheets extremely scratchy and poor quality.
“The worst most scratchy sheets ever.”
Responsive communication and a superior product led to very comfortable sleep.
“The most comfortable sleep I've enjoyed in my life Lx”
The linen and colours are beautiful.
“Beautiful linen and colours”
Product has wonderful colour and quality.
“wonderful color and quality”
The order has not arrived yet.
“It’s not arrived”
Brilliant service and fabulous product; excited to use new sheet set.
“brilliant service and a fabulous product.”
Lovely bedlinen with beautiful colours; appreciated swatch card and fitted sheets.
“The colours are beautiful and I love receiving the swatch card.”
Website and social engagement appealing; checkout was seamless with confirmations.
“The checkout experience was seamless”
Linen sheets and colours loved; postage and delivery very fast.
“The postage and delivery were super fast.”
Repeat purchase; loves the colour and feel of the material.
“I'm in love with both the colour and the feel of the beautiful material.”
Products arrived as promised but buttons had loose threads and valance barely fits.
“Buttons have loose threads which is a slight worry at this price.”
Loved the sheets but linen wash felt overpriced and partly filled.
“Thought the linen wash was over priced”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bed Threads is a bedding brand focused on sheets and bedlinen sold direct to consumers. People searching reviews typically want information about fabric quality (linen and cotton), colours, sizing, delivery times, returns and customer support when evaluating purchases.