Reviews Analyzed
21
We Collect & Analyze Reviews
BelleLily
Experiences & Reviews
BelleLily operates as an online apparel retailer selling clothing and accessories through a website. Consumers typically interact with the brand via its e-commerce site for browsing, ordering and returns. When researching BelleLily, shoppers commonly check product photos, size guides, shipping times and return policies.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
17d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Many reviews report delivery problems, unprocessed orders and difficult or denied returns, with repeated refund disputes and unresolved cases.
Share of mentions
Weak
15%
💰
Value for money
Several customers praise low prices and styles, while others say poor quality or partial refunds made purchases poor value.
Share of mentions
Mixed
17%
⚡
User experience
Multiple shoppers praise an easy-to-use site and quick checkout; a minority report navigation issues or unclear sizing information.
Share of mentions
Mixed
10%
🔧
Product quality
Reports vary: some buyers are satisfied with appearance and fit; others describe poor materials, incorrect sizing and items not matching photos.
Share of mentions
Mixed
18%
📞
Communication
Numerous reviews describe slow, limited or absent responses to emails and return requests, contributing to unresolved disputes.
Share of mentions
Weak
11%
⭐
Overall experience
Customer impressions are split: many cite good selection and prices, while others report delivery failures, returns issues and low-quality items.
Share of mentions
Mixed
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
When I requested to return, they asked if I would “just keep it”
"I ordered a significant amount of clothing from Belle Lilly and when I received the products, I was not pleased with the quality. Instead of using dif..."
Mary T
Trustpilot
Oct 01, 2025
Featured for: return denied, slow replies
Ease of ordering
"I like the unique items for sale. I’ve been..."
Bonnie Clark
Trustpilot
Oct 01, 2025
Featured for: praise for ordering and delivery
Save your money! Fraudulent business
"This website is completely fraudulent. I bought 5 bikinis. 4 of them were supposed to have glitter on them, when I received them not even one had glit..."
ZD
Trustpilot
Oct 01, 2025
Featured for: refund dispute; quality and sizing
Very cute and inexpensive
"Very cute and inexpens..."
Kristy Marie
Trustpilot
Oct 01, 2025
Featured for: positive about price and style
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Tammy Poteet
trustpilot.com
Oct 01, 2025
Great options
...
L
Lori Mitchell
trustpilot.com
Oct 01, 2025
Lousy customer service
I placed an order for 3 tops on December 5th, 2023. I never received these items, were...
B
Bonnie Clark
trustpilot.com
Oct 01, 2025
Ease of ordering
I like the unique items for sale. I’ve been...
D
Diana Prestwich
trustpilot.com
Oct 01, 2025
Easy to use website
Easy to use website. Cle...
M
Mia
trustpilot.com
Oct 01, 2025
Never shop here again
Bunch of cheap crap. Quality is bad and all made in China it seems. Won't respond to...
P
Patricia Mcnevin
trustpilot.com
Oct 01, 2025
prices were great and the styles
prices were grea...
S
Susan T
trustpilot.com
Oct 01, 2025
Fast order
Nice clothing an...
R
Rodneyta Rocker
trustpilot.com
Oct 01, 2025
I ordered several pieces from this…
I ordered several pieces from this Company back in December. I STILL haven't received my items and here it is March. I will never pu...
D
D Gillette
trustpilot.com
Oct 01, 2025
My experience with this company is…
My experience with this company is fairly new. I do like the styles of what I was seeing...
P
Pika Pikachu
trustpilot.com
Oct 01, 2025
Ordered clothing & waited 2 months only…
Ordered clothing & waited 2 months only for it to come. I ordered size S & it was more like size L. I have been going through a return process since t...
M
Mary T
trustpilot.com
Oct 01, 2025
When I requested to return, they asked if I would “just keep it”
I ordered a significant amount of clothing from Belle Lilly and when I received the products, I was not pleased with the quality. Instead of using dif...
A
Ann Marie Scatena
trustpilot.com
Oct 01, 2025
I returned something to them and they…
I returned something to them and they refused to get it out of customs, and it was returned back to me FIVE months later. Bellelily told me to send it...
D
Donald Dormire
trustpilot.com
Oct 01, 2025
Large selection great prices
...
Z
ZD
trustpilot.com
Oct 01, 2025
Save your money! Fraudulent business
This website is completely fraudulent. I bought 5 bikinis. 4 of them were supposed to have glitter on them, when I received them not even one had glit...
D
Deanna Nosek
trustpilot.com
Oct 01, 2025
Fun shopping
Great web site, nice p...
T
Tamela Dreyer
trustpilot.com
Oct 01, 2025
All the cute styles for a fair price.
All the cute style...
K
Kristy Marie
trustpilot.com
Oct 01, 2025
Very cute and inexpensive
Very cute and inexpens...
M
Marie
trustpilot.com
Oct 01, 2025
The cut of the clothes was awful
The cut of the clothes was awful. I purchased socks, they were 3 meters long and so narrow my hand could...
M
Mrs L Knowles
trustpilot.com
Oct 01, 2025
I loved to browse and when I find what…
I loved to browse and when I find what I wanted ordering and payment was really simple to do,...
J
Julie
trustpilot.com
Oct 01, 2025
Not sure haven't gotten top yet
Not sure haven'...
Conclusion
Reviews of BelleLily show a clear pattern of mixed experiences: many shoppers highlight attractive prices, a wide selection and straightforward ordering. However, a substantial portion report inconsistent product quality, incorrect sizing and items that differ from photos. Complaints about slow or absent customer replies and difficult return/refund handling are recurrent and have led to unresolved disputes in several cases. If considering a purchase, check the merchant’s return policy, use payment protections or tracked shipping and consider ordering a small test item first to verify quality and sizing.