Many reviewers point to low prices, a wide selection, an easy-to-browse site, and fast delivery. Others describe order issues that weren’t fixed, including missing shipments, late or partial refunds, and pricey overseas returns. Product quality feedback is mixed: some customers say items are well made and fit as expected, while others mention weak stitching and sizing that doesn’t match. Overall views tend to hinge on whether returns and after-sale help worked out.
Examples from available reviews (Nov 2020 – Feb 2026).
Pleasant purchases with fast delivery and unique items.
“I’ve been pleased with my purchases and fast delivery.”
Cute items and affordable; reviewer likes site.
“Very cute and inexpensive! Love this website”
Received incorrect sizes and returns/refunds were unreasonable.
“It’s impossible to return ( you have mailed it to China and pay for shipping)”
Order never received and customer service didn't respond.
“I never received these items, were charged for them and they have not replied to multiple contact requests.”
Some reviews applaud fast shipping and support staff who quickly solved problems. Others describe service issues that stayed unresolved, including missing packages and disputed charges. Experiences differ sharply depending on whether support followed through to a clear outcome.
Many reviewers cite low prices, frequent appealing styles, and a broad range of items as key upsides. Some connect the low cost with weaker materials and construction in what they received. As a result, value reviews balance affordability against occasional quality doubts.
Many customers say the website is simple to use, with clear photos and an easy checkout. Several mention quick ordering and useful touches like saved preferences and detailed product descriptions. A smaller group reports long waits or orders that never arrived, which soured the experience.
Multiple reviews describe clothing that fits well, uses good fabric, and looks like the online photos. Another set reports sloppy stitching, wrong cuts, and items that don’t match the images. Sizing inconsistency comes up repeatedly in both positive and negative comments.
Many negative reviews focus on slow or absent responses during returns and refunds. Several say they were told to ship items back overseas at their own cost and then got no resolution. A smaller group reports prompt, helpful replies that corrected shipping or sizing problems.
Reviewers either describe a smooth end-to-end purchase with on-time delivery and good fit, or they describe post-purchase problems that left them unable to complete a return or get a refund. Repeat shoppers often praise the selection and convenience. Those whose return or refund attempts failed express strong dissatisfaction and caution others.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · resellerratings.com (15) · Reviews (6) · Reviews (1) · Quotes shortened · As of: February 2026
Good clothing quality and timely issue resolution.
“Good quality of clothes, the issue was resolved on time.”
Easy to find items and supportive customer service for issues.
“support is great about making the order right if there is a problem”
First purchase was easy; website made shopping pleasant.
“The website is well done making shopping a pleasure and easy.”
Repeat customer happy with results and service.
“Thanks for the best service! Welldone”
Great shopping and extensive clothing selection; will return.
“Great shopping experience. Brilliant range of clothes to purchase”
Very enjoyable shopping experience; plans to return and buy more.
“Overall one of the most fun shopping experiences I've had”
First purchase arrived quickly, fit perfectly, and was high quality.
“product I received was of high quality”
Initial order arrived in two weeks; reviewer calls service reliable.
“Bellelily has a reliable service.”
Extremely fast, efficient service with on-time delivery and support.
“Extremely fast efficient service, delivery on time”
Very happy with purchased clothes and finds the website great.
“Amazing service and has been very happy with all clothes bought so far”
Support was responsive, delivery quick, and reviewer recommends buying again.
“The delivery was quick, had 24/7 service.”
First-time visit was quick, easy, and satisfactory.
“First time visitor on this site and everything seemed great!”
Customer pleased with accuracy, speed, quality, and service.
“Accurate, quick, quality, responsive, value, polite.”
Shirts fit well and the material was liked.
“Love my shirts, especially the material!”
Excited about shirts and praised responsive customer service.
“Customer service excellent- responsive to email when I need with my shipment!”
Customer reports missing items, poor service, and disputed charges affecting credit.
“I have proof that I never received a thing”
Finds products beautiful with excellent clothing quality.
“So beautiful and excellent quality clothes to buy!”
Site personalization makes shopping quick and easy.
“The site remembers what your interests are”
First-time buyer impressed by fast purchases and clear descriptions.
“informative, complete description of each item and clear pictures.”
Items poor quality, wrong sizes, and return/contact options unavailable.
“They are not legit.”
At first, I was attracted to the beautiful-looking clothing that just kept popping up online. But I was disappointed when I decided to purchase from them. First off, the website is very difficult to navigate. And secondly, every piece of clothing that I ordered was very cheap and did not look like the pictures online. I decided to check with them but I got no response to my asking for a return label - you are just ignoring me - I have the products here just sitting in the same bag waiting for a return label to send all of them back. I will never wear them.
I have no use for the clothing and I surely can use the refund.
Dress matched expectations and was affordably priced.
“it was exactly what I wanted!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
BelleLily is an online fashion retailer selling women’s clothing, accessories, and related apparel. Each item page shows photos, sizing details, and prices to help shoppers choose. Customers order through the site checkout and can see shipping estimates on their order pages. The company offers support through email and a web contact form, and lists shipping and return policies on its website. BelleLily ships internationally and shows delivery timelines at checkout.