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BelleLily
Reviews & Experiences

Many reviewers point to low prices, a wide selection, an easy-to-browse site, and fast delivery. Others describe order issues that weren’t fixed, including missing shipments, late or partial refunds, and pricey overseas returns. Product quality feedback is mixed: some customers say items are well made and fit as expected, while others mention weak stitching and sizing that doesn’t match. Overall views tend to hinge on whether returns and after-sale help worked out.

Overview & Key Metrics

Review count
62
Sources
trustpilot.com, sitejabber.com, resellerratings.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Some reviews applaud fast shipping and support staff who quickly solved problems. Others describe service issues that stayed unresolved, including missing packages and disputed charges. Experiences differ sharply depending on whether support followed through to a clear outcome.

💰

Value for money

Many reviewers cite low prices, frequent appealing styles, and a broad range of items as key upsides. Some connect the low cost with weaker materials and construction in what they received. As a result, value reviews balance affordability against occasional quality doubts.

User experience

Many customers say the website is simple to use, with clear photos and an easy checkout. Several mention quick ordering and useful touches like saved preferences and detailed product descriptions. A smaller group reports long waits or orders that never arrived, which soured the experience.

🔧

Product quality

Multiple reviews describe clothing that fits well, uses good fabric, and looks like the online photos. Another set reports sloppy stitching, wrong cuts, and items that don’t match the images. Sizing inconsistency comes up repeatedly in both positive and negative comments.

📞

Communication

Many negative reviews focus on slow or absent responses during returns and refunds. Several say they were told to ship items back overseas at their own cost and then got no resolution. A smaller group reports prompt, helpful replies that corrected shipping or sizing problems.

Overall experience

Reviewers either describe a smooth end-to-end purchase with on-time delivery and good fit, or they describe post-purchase problems that left them unable to complete a return or get a refund. Repeat shoppers often praise the selection and convenience. Those whose return or refund attempts failed express strong dissatisfaction and caution others.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (20) · Sitejabber (20) · resellerratings.com (15) · Reviews (6) · Reviews (1) · Quotes shortened · As of: February 2026

Anonymous quality

Poor material and stitching; returns required expensive China shipping.

“the material and stitching were very bad.”

Nov 15, 2025 · reviews.io
Anonymous experience

Items arrived after three weeks and were not as wanted.

“attendre 3 semaines plus tard et ce n'est pas ce que je voulais”

Nov 14, 2025 · reviews.io
Anonymous communication

Received incorrect sizes and returns/refunds were unreasonable.

“It’s impossible to return ( you have mailed it to China and pay for shipping)”

Nov 07, 2025 · reviews.io
Tammy Poteet value

Good product selection at low prices.

“Great options, great price”

Oct 01, 2025 · trustpilot.com
Lori Mitchell communication

Order never received and customer service didn't respond.

“I never received these items, were charged for them”

Oct 01, 2025 · trustpilot.com
Bonnie Clark experience

Pleasant purchases with fast delivery and unique items.

“I’ve been pleased with my purchases and fast delivery.”

Oct 01, 2025 · trustpilot.com
Diana Prestwich usability

Website is easy to use with clear product photos.

“Easy to use website.”

Oct 01, 2025 · trustpilot.com
Mia quality

Poor quality items and unresponsive to return requests.

“Bunch of cheap crap.”

Oct 01, 2025 · trustpilot.com
Patricia Mcnevin value

Prices were great and styles appealing.

“prices were great and the styles”

Oct 01, 2025 · trustpilot.com
Susan T usability

Clothing is nice and ordering is easy.

“Nice clothing and easy ordering.”

Oct 01, 2025 · trustpilot.com
Rodneyta Rocker communication

Items not received after months despite payment.

“I STILL haven't received my items and here it is March.”

Oct 01, 2025 · trustpilot.com
D Gillette experience

New customer liked styles and prices and recommends.

“I do recommend them.”

Oct 01, 2025 · trustpilot.com
Pika Pikachu communication

Wrong sizing and return process costly and disputed.

“I ordered size S & it was more like size L.”

Oct 01, 2025 · trustpilot.com
Mary T communication

Slow responses and they refused proper returns, offering partial refunds.

“they asked if I would “just keep it””

Oct 01, 2025 · trustpilot.com
Ann Marie Scatena communication

Return stuck in customs and company refused to assist.

“they refused to get it out of customs”

Oct 01, 2025 · trustpilot.com
Donald Dormire value

Wide selection with good prices.

“Large selection great prices”

Oct 01, 2025 · trustpilot.com
ZD communication

Items lacked advertised features and refund was inadequate.

“This website is completely fraudulent.”

Oct 01, 2025 · trustpilot.com
Deanna Nosek experience

Positive shopping with good prices and cute styles.

“Great web site, nice prices & very cute style”

Oct 01, 2025 · trustpilot.com
Tamela Dreyer value

Cute styles available at fair prices.

“All the cute styles for a fair price.”

Oct 01, 2025 · trustpilot.com
Kristy Marie value

Cute items and affordable; reviewer likes site.

“Very cute and inexpensive! Love this website”

Oct 01, 2025 · trustpilot.com
Marie quality

Poorly made items; sizing and construction were terrible.

“The cut of the clothes was awful.”

Oct 01, 2025 · trustpilot.com
Mrs L Knowles usability

Easy browsing and ordering with quick delivery times.

“ordering and payment was really simple to do”

Oct 01, 2025 · trustpilot.com
Julie communication

Uncertain because the ordered top has not arrived yet.

“Not sure haven't gotten top yet”

Oct 01, 2025 · trustpilot.com
Kelli E. communication

Waiting months for refund with no customer service reply.

“I'm still waiting for my refund to be approved.”

Jun 23, 2024 · sitejabber.com
Lori M. communication

Order never received and customer service didn't respond.

“I never received these items, were charged for them and they have not replied to multiple contact requests.”

Apr 15, 2024 · sitejabber.com
Zahida D. communication

Received items lacking features and received inadequate refund.

“They only refunded me 10.34!”

Jan 28, 2024 · sitejabber.com
P communication

Sizing ran large and return/address requests were ignored for weeks.

“Size small runs as a US large.”

Dec 21, 2023 · reviews.io
D P. quality

Items did not match description or images and return ignored.

“The items I received did not match either the description or image offered by them.”

Dec 07, 2023 · sitejabber.com
Pearl T. experience

Order arrived on time and received many compliments.

“The order arrived on time. I got a lot of compliments.”

Dec 06, 2023 · sitejabber.com
Kaya D. quality

Dress fit perfectly with top-quality fabric and fast shipping.

“Shipping was fast and the dress was well packed.”

Dec 06, 2023 · sitejabber.com
Luz S. quality

Loves selection, quality, fit, and prompt delivery.

“I love the choice...great quality and great fit.”

Dec 06, 2023 · sitejabber.com
Masha H. communication

Warns site scams customers, with poor refunds and credit card risks.

“Do NOT give your credit card info blindly.”

Dec 05, 2023 · sitejabber.com
giselleterry269102450072 experience

Items arrived on time and matched descriptions.

“On time or earlier than expected delivery and clothes as described. Amazing!!”

Dec 04, 2023 · resellerratings.com
kateberg631901283 service

Quick delivery, responsive service, and recommended.

“Great service, pretty quick delivery and excellent response.”

Dec 04, 2023 · resellerratings.com
braelynnlittle701273628 usability

Easy to find and order the desired item quickly.

“Found the item I was looking for in a few seconds”

Dec 04, 2023 · resellerratings.com
Gracie B. usability

Website layout is nice, easy ordering and clear shipping times.

“Nice layout on the website, easy to order..”

Dec 04, 2023 · sitejabber.com
Lacey C. quality

Received correct order promptly; clothing quality was excellent.

“The clothing quality is amazing!”

Dec 04, 2023 · sitejabber.com
Paola D. quality

Reviewer loves shopping; quality is excellent and support is great.

“quality is excellent and support is great...”

Dec 04, 2023 · sitejabber.com
Patricia B. quality

Recent order fit needs; product quality was excellent and well-made.

“Amazing quality and well made.”

Dec 04, 2023 · sitejabber.com
carolynsampson08281915261 quality

Website easy to use and clothes quality was very good.

“The quality of clothes was very good.”

Dec 03, 2023 · resellerratings.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About BelleLily

BelleLily is an online fashion retailer selling women’s clothing, accessories, and related apparel. Each item page shows photos, sizing details, and prices to help shoppers choose. Customers order through the site checkout and can see shipping estimates on their order pages. The company offers support through email and a web contact form, and lists shipping and return policies on its website. BelleLily ships internationally and shows delivery timelines at checkout.