Reviews Analyzed
21
We Collect & Analyze Reviews
Best Real Doll
Experiences & Reviews
Best Real Doll is an online retailer of life-size realistic dolls and related accessories. Consumers researching the brand typically compare product realism, shipping options, return policies, and after-sales support. When evaluating reviews for Best Real Doll, look for details about delivery speed, item condition on arrival, customer-service responsiveness, and stated warranty or refund procedures to assess reliability.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
18d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Many reviewers commend responsive, helpful staff and individual agents who resolved issues; a smaller group reports slow or ineffective support and refund problems.
Share of mentions
Strong
14%
💰
Value for money
Several buyers report competitive prices, discounts and perceived good value; a few customers say they paid substantial amounts yet received poor-quality items.
Share of mentions
Strong
10%
⚡
User experience
Ordering, packing and fast discreet shipping are cited frequently; however, some customers experienced misdeliveries, long waits or damaged packaging on arrival.
Share of mentions
Mixed
18%
🔧
Product quality
Most reviewers describe lifelike, well-crafted dolls that match photos; a minority report serious defects, wrong items or apparent knockoffs.
Share of mentions
Strong
20%
📞
Communication
Many buyers highlight timely replies, order confirmations and pre-shipping photos; a smaller subset reports unanswered emails or poor phone responses.
Share of mentions
Strong
14%
⭐
Overall experience
Overall impressions are mostly positive from repeat buyers and recommendations, though a notable group reports severe delivery or product failures.
Share of mentions
Strong
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Sex Doll
"Turned out Best Real Doll is a scam! I was so excited to get my new sex doll , but it was a total disaster. First, they sent me the wrong order. Then their customer service is terrible. They never responded to my emails, and when I finally reached out to them on the phone to request a refund and that's where the drama began. It was like pulling teeth to get them to refund my money. It's important to do your research before purchasing a from Best Real Doll. I learned the hard way that they are not a reputable company. Save yourself the hassle and find a reputable retailer instead. Overall, I would not recommend this company to anyone.
"
Robert T.
Collected.reviews
Dec 18, 2021
Featured for: Wrong order, refund and support failure
Support told me to pick up my…
"Support told me to pick up my misdelivered order... in another state! Are you kidding me? The package was sent..."
TranHa Bach
Trustpilot
Oct 01, 2025
Featured for: Support blamed customer for misdelivery
Title: Hidden Gem at BestRealDoll: Gorgeous Doll, Fair Price, and Top-Notch Service!
"Title: Hidden Gem at BestRealDoll: Gorgeous Doll, Fair Price, and Top-Notch Service! Order Number: #BRD11900 I’m leaving this review for anyone consid..."
MHB
Trustpilot
Oct 01, 2025
Featured for: Detailed positive review, service and issues
Do not be fooled.
"The product I received is a bizarre, defective knockoff of what I actually ordered. The proportions are horrifyingly wrong-the hands and feet are mang..."
Peter Vans
Trustpilot
Oct 01, 2025
Featured for: Defective knockoff, product quality complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
TranHa Bach
trustpilot.com
Oct 01, 2025
Support told me to pick up my…
Support told me to pick up my misdelivered order... in another state! Are you kidding me? The package was sent...
Z
Zach Lewis
trustpilot.com
Oct 01, 2025
My experience with BestRealDoll
My experience with BestRealDoll is absolutely spectacular. I’ve bought two sex dolls(both a year apart) from their website. The moment they take get a...
A
Alej Carr
trustpilot.com
Oct 01, 2025
I've opened its so real its good weight…
I've opened its so real its good weight kinda heavy. Its very detailed to almost a real person physi...
C
Craig Mckellow
trustpilot.com
Oct 01, 2025
Beautifully made Doll
The Doll is Beautifully made and is as pictured on the Website. The range of Motions and positions the doll can be put into is better then advertised....
N
No item received
trustpilot.com
Oct 01, 2025
We ordered a doll and waited 4 months Order never arrived
We ordered a doll and wait...
H
Honglei Cao
trustpilot.com
Oct 01, 2025
Excellent experience with Bestrealdoll
Excellent experience with bestrealdoll.com! The doll is high quality and very realistic, but what stood out most was their custome...
P
Peter Vans
trustpilot.com
Oct 01, 2025
Do not be fooled.
The product I received is a bizarre, defective knockoff of what I actually ordered. The proportions are horrifyingly wrong-the hands and feet are mang...
E
Ethan
trustpilot.com
Oct 01, 2025
Great service!
Max answered all my questions, and was very friendly. As a 2nd time buyer I feel more con...
L
Leslie Queenly
trustpilot.com
Oct 01, 2025
I dropped over $1.5K on this
I dropped over $1.5K on this, and the quality is abso...
A
Anthony Diaz
trustpilot.com
Oct 01, 2025
This site has got the hook up!
This site has got the hook up for some really nice quality brands of dolls fo...
K
KH
trustpilot.com
Oct 01, 2025
bestrealdoll.com for the win!!
Very satisfied with bestrealdoll.com, cheap prices but high quality. Got her within a week of order. A lot of the dolls have stock photos and videos i...
A
Adrian Mendoza
trustpilot.com
Oct 01, 2025
Best place to get quality at lowest price period!
Great company, quality dolls at great dicounts! Bes...
S
Scott m
trustpilot.com
Oct 01, 2025
Outstanding Sex Doll Company
I have bought 4 dolls from bestrealdoll.com in the last 2 years and i have found that they delivered each doll in a timely manner, all within 6 days o...
A
Adrian Demian
trustpilot.com
Oct 01, 2025
Great Costumer Experience
I am a returning costumer for a reason. The Bestrealdoll company has great products and an amazing costumer service. I bought my doll not knowing what...
G
Gary Collins
trustpilot.com
Oct 01, 2025
Prompt Delivery on an In-Stock Doll
I ordered an in-stock doll. Despite being right before a holiday, shipping was prompt and I received her within a week of ordering through FedEx. The...
A
A C
trustpilot.com
Oct 01, 2025
Great Company to do business.
During the purchase process I had questions that were answered on a timely basis. I received the package approximately 3 days after purchase. The...
L
Levar Jones
trustpilot.com
Oct 01, 2025
My package arrived on time and in…
My package arrived on time and in perfect condition.This was my first doll and I am very please...
M
MHB
trustpilot.com
Oct 01, 2025
Title: Hidden Gem at BestRealDoll: Gorgeous Doll, Fair Price, and Top-Notch Service!
Title: Hidden Gem at BestRealDoll: Gorgeous Doll, Fair Price, and Top-Notch Service! Order Number: #BRD11900 I’m leaving this review for anyone consid...
M
M A
trustpilot.com
Oct 01, 2025
Very friendly
Very friendly, helpful and understanding...
I
Isaac Larner
trustpilot.com
Oct 01, 2025
Quick, easy, painless
I ordered an in stock doll so the delivery was early the next week, despite FedEx holding her in hub about 30min from my house for 3 days. The box was...
Conclusion
Reviews for Best Real Doll show frequent praise for realistic product quality, helpful individual staff, and generally fast, discreet shipping. Multiple buyers note competitive prices, routine discounts, and good packaging practices. Conversely, there are recurring complaints about misdelivered orders, occasional non-arrival or long delays, and some reports of defective or wrong items. Consumers should inspect tracking and delivery, request pre-shipping photos when possible, and confirm the seller’s refund and return procedures before purchase to reduce risk.