Reviews Analyzed
21
We Collect & Analyze Reviews
Boxraw
Experiences & Reviews
Boxraw is a sportswear brand focused on boxing-inspired training apparel and accessories, primarily sold through its own e-commerce channels. The company offers a range of garments such as joggers, training tops, boots and lifestyle pieces aimed at athletes and fitness consumers. Buyers commonly encounter product pages, sizing guidance and online support when ordering internationally.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
18d
Overall Rating
4.1
Our Analysis
🎯
Service quality
Most reviews mention customer service. Many describe prompt, helpful staff who resolved issues; a smaller group report unresponsiveness and delayed refunds.
Share of mentions
Strong
21%
💰
Value for money
Some reviewers find prices reasonable and good value for training wear; others report items that felt cheaply made or didn’t match the price when defective.
Share of mentions
Mixed
4%
⚡
User experience
Experiences with delivery and returns vary: several praise fast international shipping and site sizing guides, while others report slow refunds and a cumbersome returns process.
Share of mentions
Mixed
11%
🔧
Product quality
Many customers praise fit, durability and design across garments; however, a notable minority report manufacturing defects, poor fit or items failing soon after use.
Share of mentions
Strong
23%
📞
Communication
Support communication is often described as polite and responsive, but multiple reviews cite missed updates, unanswered emails or no tracking information for delayed orders.
Share of mentions
Mixed
13%
⭐
Overall experience
Overall impressions are split: repeat buyers report consistent satisfaction, while a subset experienced unresolved refunds, shipping delays or product failures.
Share of mentions
Mixed
28%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Sauna Suit
"If possible I would give BoxRaw ZERO stars rating. First of all, they are cheats, liars, and thieves. I ordered a sauna suit for my partner from their website, but what was delivered was clearly not what I ordered. It looked more like a child's costume than a sauna suit. And its stitching and material were of what you'd expect from a $10 Chinese sauna suit. I called their customer service, but after talking to them for 10 minutes, it was clear that they wouldn't help me in any way. They blatantly ignored all my requests and acted like they don't speak English. I was forced to send them a photo of what they sent me instead of the product I ordered, but even that didn't work. I got absolutely no help from BoxRaw and had asked for a refund on their website, which took them over three weeks to process. I had to send them numerous emails and call their customer service number (which you can never seem to reach) every day, just for my refund.
Please save yourselves time and money and don't bother buying anything from BoxRaw.
"
Grace Wrights
Collected.reviews
Nov 23, 2021
Featured for: Refund delays; poor customer support
SIMPLY THE BEST
"Not only do BOXRAW sell the best training clothing you can get, but their customer service is the best I have had from ANY company I have dealt with...."
Damon
Trustpilot
Oct 01, 2025
Featured for: Detailed praise for customer service
DONT BELIEVE THE HYPE
"Bought a pair of impellow boxing boots, sized up as I read they come up small. So I tired them on for about 5 minutes at first felt ok just a bit tigh..."
Oliver
Trustpilot
Oct 01, 2025
Featured for: Product failure: boots broke, painful fit
I placed an order with BoxRaw on August…
"I placed an order with BoxRaw on August 22, 2025, and the website clearly stated shipping within 3–5 business days. It has now been nearly a month, an..."
Esteban Gomez
Trustpilot
Oct 01, 2025
Featured for: Long shipping delay; poor communication
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
s
sarge Cockayne
trustpilot.com
Oct 01, 2025
Quality clothing
I've purchased from boxraw a few times now, buy bottoms, jogging bottoms, and sauna suit, these are my favourite to wear when trainin...
D
Damon
trustpilot.com
Oct 01, 2025
SIMPLY THE BEST
Not only do BOXRAW sell the best training clothing you can get, but their customer service is the best I have had from ANY company I have dealt with....
O
Oliver
trustpilot.com
Oct 01, 2025
DONT BELIEVE THE HYPE
Bought a pair of impellow boxing boots, sized up as I read they come up small. So I tired them on for about 5 minutes at first felt ok just a bit tigh...
M
Maria Elvegaard
trustpilot.com
Oct 01, 2025
Absolutely the best service
Absolutely the best service. Thank you s...
J
Jana Hoydonckx
trustpilot.com
Oct 01, 2025
Good service
...
M
Maren
trustpilot.com
Oct 01, 2025
Amazing customer service and support!
Amazing customer service and support!! Had a problem with my blackcard points, contacted them and they responded immediately. The probl...
O
Olivier TAIEB
trustpilot.com
Oct 01, 2025
Great boxing items
Great boxing items Good communication of the supp...
C
Carla Paludetti
trustpilot.com
Oct 01, 2025
Very good brand, products and customer service
I have been purchasing Boxraw products for a couple of years now and am very satisfied with the fit, style and quality. I wash them almost everyday an...
G
Gidz Theboxer
trustpilot.com
Oct 01, 2025
Boxraw Is easily 5 Stars
Boxraw has become my most worn clothing brand, and for good reason. The quality, comfort, and attention to detail are outstanding. Every garment fits...
E
Esteban Gomez
trustpilot.com
Oct 01, 2025
I placed an order with BoxRaw on August…
I placed an order with BoxRaw on August 22, 2025, and the website clearly stated shipping within 3–5 business days. It has now been nearly a month, an...
M
M Sck
trustpilot.com
Oct 01, 2025
Great service and quick delivery
Great service and quick delivery. Received my items within 3-4 days. My discount code wasn’t working...
J
Jason
trustpilot.com
Oct 01, 2025
Purchased quite a few items from Boxraw…
Purchased quite a few items from Boxraw recently and delivery (surprisingly) arrived within 3 days - international to Singapore! Pleasantly surprised...
A
A R A B
trustpilot.com
Oct 01, 2025
Poor quality!!
I have purchased several products from Boxraw. After receiving one of the training pants, it turned out that there was a manufacturing defect which me...
A
Antonio Lozano Escribano
trustpilot.com
Oct 01, 2025
Very good quality and attention
First at all I want to say that the support department respond quickly and this is very important for me. Rega...
L
Luke Vella
trustpilot.com
Oct 01, 2025
Great quality items at a good price…
Great quality items at a good price point. Sizes can be a bit hit or miss so offering free returns is appreciated. However I've found the returns proc...
L
Lisa
trustpilot.com
Oct 01, 2025
very good quality
very good quality, I...
A
Angela Ann
trustpilot.com
Oct 01, 2025
Highly recommend
Highly recommend! My boys are...
A
Ayse Karabulut
trustpilot.com
Oct 01, 2025
Happy customer☺️
Hello.. I really like this brand. But in Turkey, it’s so hard to give an ordar and buy something from abroad because of our tax and delivery regulatio...
J
Joe Roscoe
trustpilot.com
Oct 01, 2025
Very happy with my purchases from Boxraw and their customer service
I had an issue with my order but Boxraw resolved this quickly and kindly. I have since made another order with them and have found their...
M
Morgan Dancer
trustpilot.com
Oct 01, 2025
Order impello boots size was well off…
Order impello boots size was well off and other items didn't fit reached out to return, as return portal was down have now returned items over 3 weeks...
Conclusion
Reviews show a mix of consistent positive experiences and recurring problems. Many shoppers praise garment fit, style and prompt customer support that resolves issues. At the same time multiple reviews report manufacturing defects, sizing problems, delayed shipping or slow refunds. If you’re considering Boxraw, check sizing guides carefully, keep photos and order records for disputes, and review the returns and shipping policies before purchasing.