Reviews Analyzed
21
We Collect & Analyze Reviews
BulbHead
Experiences & Reviews
BulbHead is a direct-to-consumer retailer and product brand that sells consumer gadgets and household items online and via mail-order. The company offers a variety of small appliances, tools and novelty home goods marketed directly to shoppers. Consumers researching BulbHead should review product pages, shipping and return policies and available contact channels before purchasing.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
12d
Overall Rating
3.2
Our Analysis
🎯
Service quality
Reviewers report both helpful, effective support and refund handling as well as instances of dismissive or unavailable service when problems occur.
Share of mentions
Mixed
17%
💰
Value for money
Several customers praise competitive prices and deals; sample size is small but those who mention price generally find it favorable.
Share of mentions
Mixed
5%
⚡
User experience
Many customers describe easy ordering and routine shipment updates, but a notable share report missing items, delivery errors and order problems.
Share of mentions
Weak
15%
🔧
Product quality
Many reviewers say products perform as advertised, while a substantial number report specific product failures or sizing issues requiring replacement or disposal.
Share of mentions
Mixed
20%
📞
Communication
Some buyers note clear shipment updates and helpful agents; others report unanswered emails, delayed responses or dismissive interactions with support.
Share of mentions
Mixed
12%
⭐
Overall experience
Overall impressions are split: numerous satisfied buyers contrast with a sizable group reporting defective items, delivery problems, or poor follow-up.
Share of mentions
Mixed
32%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Air space adjustable laptop desk
"I ordered an air pace adjustable laptop desk from Bulbhead and it is one of the best items in my house. It works so well. I'm grateful to the customer care team for their effectiveness and dedication in delivering quality customer service. They made my shopping experience great and gave me a reason to buy from them again and again. Also, the ordering process is simple. It doesn’t take long before you receive your products. For me, I received my air space adjustable laptop desk before the set time. The packaging was also excellent. Looking forward to getting a slim cycle from them soon. "
Annabel Jack
Collected.reviews
Nov 15, 2021
Featured for: Positive product and service experience
Defective Copper Top Pocket Hose Resolved
"I purchased a 100 foot long Copper Top Pocket Hose from BulbHead during the summer of 2023. It split last week, and I contacted Customer Support for a..."
Consumer
Trustpilot
Oct 01, 2025
Featured for: Defect resolved quickly by support
Failed Expandable BulbHead Hose
"Our expandable BulbHead hose was purchased and connected in the back yard. Within a few weeks, the hose completely failed and turned into a giant soak..."
Todd Thornton
Trustpilot
Oct 01, 2025
Featured for: Product failure and dismissive support
CUSTOMER SERVICE NON EXISTANT
"CUSTOMER SERVICE - NON- EXISTANT - order placed without me knowing by a 10 year old - reached out IMMEDIATELY. Then several more tim..."
roni
Trustpilot
Oct 01, 2025
Featured for: No response, cancellation failed
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Dana Brudevold
trustpilot.com
Oct 01, 2025
I'm happy.
So far, everything I have purchas...
c
customer
trustpilot.com
Oct 01, 2025
JPW1
Loved the products and the pr...
M
Mary Rono
trustpilot.com
Oct 01, 2025
Easy to order
Easy to order. Updates are given routinely on shipm...
H
Harry Mahtani
trustpilot.com
Oct 01, 2025
great service
My orders are always ship...
P
Pat
trustpilot.com
Oct 01, 2025
Great products, Great Price
Bulbhead has several items that I have purchased and have been happy with all of them. The prices are right and there are...
J
James Tatman
trustpilot.com
Oct 01, 2025
The Copper Bullet is Full of Holes
Your Copper Bullet hose blew holes in it after a few months, and then I replaced it with another one and that started leaking in several places not...
J
Joan Semande
trustpilot.com
Oct 01, 2025
Only half my order has arrived
Only half my order has arrived. Found out you wil...
S
Susan Clark
trustpilot.com
Oct 01, 2025
Great products
Always have great pro...
M
Marjorie Baker
trustpilot.com
Oct 01, 2025
Placed two orders..first one…Product not delivered..
Placed two orders..first one arrived..love and are using the grease and carpet cleaner. Second o...
M
Miriam Caceres
trustpilot.com
Oct 01, 2025
I had a previous order which I had a…
I had a previous order which I had a problem with...
S
Steve Johnson
trustpilot.com
Oct 01, 2025
If there is a problem with a product…
If there is a problem with a product you...
S
Steven McCornack
trustpilot.com
Oct 01, 2025
Great products! Great Prices!
...
M
Mary Smylie Gibbons
trustpilot.com
Oct 01, 2025
Your Angel Ride cushion needs to be…
Your Angel Ride cushion needs to be longer front to back. Another 4-5 inches long would...
T
Todd Thornton
trustpilot.com
Oct 01, 2025
Failed Expandable BulbHead Hose
Our expandable BulbHead hose was purchased and connected in the back yard. Within a few weeks, the hose completely failed and turned into a giant soak...
P
PETER
trustpilot.com
Oct 01, 2025
First off they charged my credit card…
First off they charged my credit card 94.00 now when I go to u...
C
Consumer
trustpilot.com
Oct 01, 2025
Defective Copper Top Pocket Hose Resolved
I purchased a 100 foot long Copper Top Pocket Hose from BulbHead during the summer of 2023. It split last week, and I contacted Customer Support for a...
D
Dale
trustpilot.com
Oct 01, 2025
Never Again!
Ordered 2 cans and then when offered a special deal for a 3rd can, I ordered it as well. I received the 2 cans, but never received the 3rd can. I sent...
T
Tawana
trustpilot.com
Oct 01, 2025
Another Great Thing
Everything that I have ordered from you all...
r
roni
trustpilot.com
Oct 01, 2025
CUSTOMER SERVICE NON EXISTANT
CUSTOMER SERVICE - NON- EXISTANT - order placed without me knowing by a 10 year old - reached out IMMEDIATELY. Then several more tim...
D
Donna Becker
trustpilot.com
Oct 01, 2025
If I could give a 0 star I would
If I could give a 0 star I would. I ordered a copperhead hose which never showed up. I emailed their customer service and got no response. I then call...
Conclusion
Customer feedback for BulbHead is mixed: many reviewers report accurate orders, good prices and satisfactory products, while a notable subset describe product failures and delivery problems. Communication outcomes vary — some customers received prompt replacements and helpful agents, others experienced unanswered emails or dismissive responses. Several complaints focus on missing items or delivery errors rather than the ordering interface itself. Prospective buyers should read product-specific reviews, confirm shipping and return policies, and keep order documentation when contacting support.