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BuyKud
Reviews & Experiences

Many customers praise the fabric, fit, and look of the items. Some reviewers say they received fast replacements or got a refund in specific cases. Many others report late or missing deliveries and refunds that took a long time. Support often comes up as unresponsive, with returns described as difficult or blocked.

Overview & Key Metrics

Review count
100
Sources
trustpilot.com, reviews.io, sitejabber.com
Last updated
March 2026

What reviewers often mention

๐ŸŽฏ

Service quality

Reviews split on delivery and order handling. Some customers report on-time arrivals and quick replacement shipments. Many others mention late dispatch, lost parcels, and refunds that only happened after repeated follow-ups.

๐Ÿ’ฐ

Value for money

Value depends on the item and how the order turned out. Positive reviews point to durable cotton and a good fit. Other buyers mention surprise customs fees, partial refunds, or refund amounts they felt were too low.

โšก

User experience

Many shoppers say the items matched the product pages and they like the designs. Several reviewers flag inconsistent sizing and suggest ordering different sizes. Some also describe unclear return steps or a return portal that prevents returns.

๐Ÿ”ง

Product quality

Opinions on materials and finishing range widely. Many five-star reviews highlight thick cotton, neat stitching, and clothes that look like the photos. Several low-star reviews describe the wrong material, thin cheap fabric, or products that donโ€™t match the pictures.

๐Ÿ“ž

Communication

Support contact is a repeated complaint. Many reviewers say emails about returns or refunds went unanswered and they couldnโ€™t get a return address or label. A few customers, though, describe clear, timely help in isolated cases.

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Overall experience

Feedback contrasts product satisfaction with delivery and refund issues. Repeat buyers mention coming back and loving the designs. Others say they stopped ordering after missing deliveries, incorrect items, or long refund disputes.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) ยท Reviews (20) ยท Sitejabber (20) ยท Quotes shortened ยท As of: March 2026

MK quality

Buykud fabric and sewing quality are both excellent across seasons.

“Buykud fabric and quality of sewing are both excellent.”

Oct 01, 2024 ยท reviews.io
Yukiko N. service

Order placed in January still had not arrived by mid-March.

“I haven't received my order yet.”

Mar 15, 2024 ยท sitejabber.com
Beth S. quality

Quality of items is poor, sizing is off, and service was slow.

“Quality of items is not good”

Feb 20, 2024 ยท sitejabber.com
Beverly S. communication

Returned items were received but the refund had not been issued after a month.

“still no refund.”

Jan 15, 2023 ยท sitejabber.com
doubled d. quality

Website size chart measurements were inaccurate and customer service did not respond.

“the specific item's measurements on the website size chart was NOT accurate.”

Sep 29, 2022 ยท sitejabber.com
Lupita M. quality

Multiple purchases satisfied; items arrived on time and matched descriptions.

“Everything has arrived within time and according to description.”

Feb 14, 2022 ยท sitejabber.com
Christine O. communication

Item arrived incorrectly sized and seller did not answer return emails.

“I've emailed twice and no one answers - no responses.”

Dec 16, 2021 ยท sitejabber.com
miklane j. usability

Clothes look oversized but are actually sized for smaller bodies.

“sized for a small person, NOT a plus size person”

Oct 25, 2021 ยท sitejabber.com
Abigail S. communication

Reviewer calls it a scam and couldn't obtain a return address after multiple requests.

“Its a scam!”

May 09, 2021 ยท sitejabber.com
Oriana A. service

Long shipment delays and unexpected customs charges increased costs and hassle.

“extra customs charges and long delay in shipment”

Apr 20, 2021 ยท sitejabber.com
maria k. quality

Coat arrived wrong size, color, and cheap fabric; returns were costly.

“Wrong size, wrong colour and wrong cheep fabric”

Apr 16, 2021 ยท sitejabber.com
J.K. W. quality

Received damaged or incorrect items twice and stopped ordering from the company.

“Burned twice by this company.”

Apr 07, 2021 ยท sitejabber.com
Ella L. communication

Buykud did not reply to multiple emails requesting a return label.

“Buykud do not reply to emails if you are seeking a return label.”

Feb 13, 2021 ยท sitejabber.com
Frank I. quality

Products differed greatly from photos and returns were difficult and costly.

“Nothing I received looked like what was in the pictures.”

Feb 10, 2021 ยท sitejabber.com
lichen d. communication

Returned item at own expense and still had not received a refund.

“have still not received my money.”

Jan 26, 2021 ยท sitejabber.com
Eliz B. quality

Received a completely different and unwanted item instead of the ordered product.

“Received something I did not buy!”

Jan 25, 2021 ยท sitejabber.com
Nasrin A. value

Fabric was much thicker than expected and refund amount was less than paid.

“I received only $41 back.”

Jan 12, 2021 ยท sitejabber.com
Heidi Q. service

Shipping took about 30 days and product quality was disappointing.

“30 days for it to be delivered.”

Dec 28, 2020 ยท sitejabber.com
Nick B. communication

No customer service responsiveness despite multiple emails, ruining the experience.

“Completely nonresponsive.”

Dec 10, 2020 ยท sitejabber.com
Sally A. quality

Dress arrived after six weeks and was poorly made with cheap materials.

“poorly made, with cheap material”

Sep 05, 2020 ยท sitejabber.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About BuyKud

BuyKud sells clothing and fashion accessories online. The site lists categories including dresses, trousers, coats, shoes, and bags. Product pages show photos and size charts, and shoppers pay through online checkout using common payment methods. The company ships internationally and provides tracking for many orders.