Reviews of BuyKud show a mixed picture for shoppers. Many customers praise garment quality, fit and styling, and report helpful resolutions such as timely replacements. At the same time multiple reviewers describe delivery problems (delays, lost or misdirected parcels) and inconsistent returns or refund handling. If you consider buying, check sizing details, keep records of order and tracking information, and confirm return procedures before purchasing.
Examples from available reviews (Sep 2020 – Feb 2026).
Received a beautiful leather bag with excellent quality and quick service.
“I received the beautiful leather bag”
Orders were delayed and items were out of stock repeatedly.
“overall there was a month-long delay in delivery”
Company sent a replacement promptly when the sizing chart was wrong.
“Within 3 days they sent me out a replacement free.”
Some customers report quick, helpful support and replacements; others report ignored emails, inconsistent returns handling and unclear refund outcomes.
Many customers praise good prices and value for some purchases; several reviewers report items that felt low quality or overpriced on other orders.
Few reviewers mention account or site issues: one reported repeated bot replies and inability to delete an account; data is limited.
A majority praise fabric, fit and design; recurring negatives cite thin material, poor stitching, buttons falling off and sizing inconsistencies.
Tracking and delivery experiences vary: several prompt deliveries and clear tracking, but multiple reports of long delays, lost parcels and wrong addresses.
Customers are split: many report satisfaction with quality and resolved issues, while a notable group reports delivery failures, return problems and poor responses.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (20) · Sitejabber (20) · Quotes shortened · As of: February 2026
Buykud fabric and sewing quality are both excellent across seasons.
“Buykud fabric and quality of sewing are both excellent.”
Order placed in January still had not arrived by mid-March.
“I haven't received my order yet.”
Quality of items is poor, sizing is off, and service was slow.
“Quality of items is not good”
Returned items were received but the refund had not been issued after a month.
“still no refund.”
Website size chart measurements were inaccurate and customer service did not respond.
“the specific item's measurements on the website size chart was NOT accurate.”
Multiple purchases satisfied; items arrived on time and matched descriptions.
“Everything has arrived within time and according to description.”
Item arrived incorrectly sized and seller did not answer return emails.
“I've emailed twice and no one answers - no responses.”
Clothes look oversized but are actually sized for smaller bodies.
“sized for a small person, NOT a plus size person”
Reviewer calls it a scam and couldn't obtain a return address after multiple requests.
“Its a scam!”
Long shipment delays and unexpected customs charges increased costs and hassle.
“extra customs charges and long delay in shipment”
Coat arrived wrong size, color, and cheap fabric; returns were costly.
“Wrong size, wrong colour and wrong cheep fabric”
Received damaged or incorrect items twice and stopped ordering from the company.
“Burned twice by this company.”
Buykud did not reply to multiple emails requesting a return label.
“Buykud do not reply to emails if you are seeking a return label.”
Products differed greatly from photos and returns were difficult and costly.
“Nothing I received looked like what was in the pictures.”
Returned item at own expense and still had not received a refund.
“have still not received my money.”
Received a completely different and unwanted item instead of the ordered product.
“Received something I did not buy!”
Fabric was much thicker than expected and refund amount was less than paid.
“I received only $41 back.”
Shipping took about 30 days and product quality was disappointing.
“30 days for it to be delivered.”
No customer service responsiveness despite multiple emails, ruining the experience.
“Completely nonresponsive.”
Dress arrived after six weeks and was poorly made with cheap materials.
“poorly made, with cheap material”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
BuyKud is an online fashion retailer selling apparel, footwear and accessories through its e-commerce site. Shoppers commonly order garments such as tops, jackets, boots and bags and interact with BuyKud via its website and customer support email. People searching reviews typically look for information on product fit, fabric quality, delivery performance and return handling.