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We Collect & Analyze Reviews

Capucinne
Experiences & Reviews

Capucinne is a jewelry brand consumers research for engagement rings, wedding bands and handcrafted fine jewelry. If you are checking Capucinne reviews, focus on product craftsmanship, delivery options, communication during custom work, and purchase policies such as returns and shipping insurance. Look for review detail on materials, customization, and international delivery timing when evaluating listings.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 90%
Latest Review 22d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviewers describe fast shipping and helpful order handling; a small number report delivery failures or courier holds that caused delay.

Share of mentions
23%
Strong
💰

Value for money

Reviews do not explicitly discuss price or value-for-money; shoppers should verify pricing, return terms, and warranty details directly.

Share of mentions
0%
Mixed
⚡

User experience

Customers report an easy online purchase and straightforward customization steps, including quick checkout and decision calls during making.

Share of mentions
8%
Strong
🔧

Product quality

Reviewers consistently praise craftsmanship, accurate finishes and pieces matching photos and specifications, often calling items beautiful or exquisite.

Share of mentions
23%
Strong
📞

Communication

Many reviewers highlight prompt, informative responses and proactive updates (email or video calls) during production and shipping.

Share of mentions
18%
Strong
⭐

Overall experience

Most customers report strong satisfaction and recommend the seller; a minority say delivery problems negatively affected their overall experience.

Share of mentions
27%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

S
Stefan Bauer
External Source Sep 26, 2025

Completely satisfied

The advice was great, thanks again Vida 😉 Delivery was Even faster...

E
Elizabeth
External Source Sep 25, 2025

Beautifully-crafted Jewelry

I just received my two engagement rings and they are absolutely gorgeous! They turned out exactly like the photos and to all of our specifi...

J
Jacob Cline
External Source Sep 24, 2025

Great Jewelry and great service ~

This is the third ring we've bought from Capucinne, and it finishes the complete wedding band set for my wife. From the quality of the pieces to the e...

R
Richard Kitowski
External Source Sep 22, 2025

Unfathomably beautiful

This was more beautiful than I could’ve...

S
Sandy Waring
External Source Sep 12, 2025

So helpful

So helpful and considerate my ring shipped earlier than expected a...

W
Will and Liz
External Source Sep 06, 2025

Easy purchase

The entire process from choosing a ring, to choosing a stone for the ring, to shipping and all the communication along the way was very smooth. Everyt...

Z
Zoë Scanlon
External Source Sep 05, 2025

Excellent

The customer service is next level, the prompt responses nothing was too big of an ask. I've come away with a beautiful engagement ring courte...

L
Layne Benge
External Source Aug 27, 2025

Have yet to receive order and purposely…

Have yet to receive order and purposely purchased express ship...

B
Biggy
External Source Aug 27, 2025

Amazing

Amazing, our wedding rings are amazing and...

S
Sean Harding
External Source Aug 14, 2025

Five stars for this company

Five stars for this company. I placed my order and quickly received an email confirming my order. The staff were very communicative through the entire...

C
Cameron Jones
External Source Aug 07, 2025

Moss Agate Magic

I ordered the Aiden Baguette ring with a moss agate stone from Capucinne and I'm absolutely in love. The ring is stunning- elegant, unique, and even m...

H
Honie Badger
External Source Aug 01, 2025

The ring was absolutely stunning

The ring was absolutely stunning! Beautiful craftsmanship and excellent professionalism. Very quick serv...

J
John Of the Garner Clan
External Source Jul 26, 2025

Incredibly beautiful jewelry!

Incredibly beautiful jewelry and the craftsmanship is second to none. I've never seen anyone in the USA wearing the Ingrid ring set and now my wife ha...

D
Dmitrii Morozov
External Source Jul 21, 2025

Just great

...

L
Lauren Franklin
External Source Jul 18, 2025

great experience

great experience I ordered a necklace from Capucinne. It arrived in a timely manner in a beautiful box. The necklace itself was lovely, delicate, and...

J
Jaden Garrett
External Source Jul 18, 2025

Wedding band made perfectly

Great communication with the company when creating the ring. I did a custom wedding band that they cut so it la...

D
Donavon Lovato
External Source Jul 09, 2025

Fast and beautiful!

...

A
Audrey
External Source Jul 07, 2025

Best online experience

This was the best experience I’ve ever had with an online purchase. I am always a bit nervous making a big purchase online site unseen, especially for...

K
Kenneth Boyce
External Source Jul 07, 2025

Using DHL the short shipping company

Using DHL the short shipping company. They just held my package and refus...

J
James
External Source Jun 27, 2025

They nailed it

They nailed it. Buying something like this online is scary, and their service was amazing start to f...

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Conclusion

Review content consistently highlights high craftsmanship and accurate fulfillment of custom requests, with many customers noting quick responses and fast delivery. Communication during the ordering and making process is commonly praised, including email updates and live video options. However, a small number of reviews report delivery issues—late express shipments or courier holds—so confirm shipping options and tracking before ordering. For shoppers, request production timelines, ask about insurance/customs for international shipments, and confirm return or repair policies in writing.