Cettire
Experiences & Reviews
Cettire is an online retailer specializing in designer and luxury fashion labels, operating an e-commerce platform that lists multiple global brands and ships to international customers. People searching for โCettire reviews,โ โCettire shippingโ or โCettire returnsโ typically want information on delivery speed, product authenticity, pricing and the companyโs returns/refund handling.
Overview & Key Metrics
Our Analysis
Service quality
Several reviews report problems with returns and refunds, citing delays, extra fees and handling errors when resolving order issues.
Value for money
Many shoppers cite attractive prices and authentic products, while others call out high shipping, return fees and unexpected duties.
User experience
Several customers praise fast, easy ordering and prompt delivery; others report missing parcels, sizing confusion and poor packaging.
Product quality
A notable portion of reviews mention incorrect items, visible defects, mismatches and sizing issues that led to returns.
Communication
Limited set of reviews point to slow or insufficient customer responses and ongoing refund reviews; the negative signal is present but data is small.
Overall experience
Overall impressions vary: many customers are satisfied with price and delivery speed, while a substantial minority report order and refund problems.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
you guys have started to charge forโฆ
"you guys have started to charge for returns and even charge us for custome duties what you pay to bring product . normally my size is me..."
Great prices, but inspect your items well
"Ordered a coat, which arrived quickly. Unfortunately, one of the sleeves wasnโt sewn in properly, so it has to go back. This is the second return due..."
Return was received over a week ago andโฆ
"Return was received over a week ago and still no sign of..."
Beautiful item at an incredible price
"Beautiful item at..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025
AUTHENTIC!
It is a great website for authentic pieces! The downside is the shipping c...
Fast and accurate delivered
Fast and accurate delivered -...
you guys have started to charge forโฆ
you guys have started to charge for returns and even charge us for custome duties what you pay to bring product . normally my size is me...
Fast delivery
Fast delivery. Unfortunately the col...
Good goods and fast only returnedโฆ
Good goods and fast only returned mater...
Expensive shipping charges
Unfortunately with international sizing it is very difficult to get the correct...
Purchased two items and only receivedโฆ
Purchased two items and only received one so f...
I still havenโt received my order โฆ
I still havenโt r...
poor packaging
...
Great prices, but inspect your items well
Ordered a coat, which arrived quickly. Unfortunately, one of the sleeves wasnโt sewn in properly, so it has to go back. This is the second return due...
Timely Delivery
I love the quickness of...
Beautiful item at an incredible price
Beautiful item at...
Always wonderful
...
The product was perfectly deliveredโฆ
The product was perfectly delivere...
I didnt get the polo shirt that hasโฆ
I didnt get the polo shirt that has been ordered Sep 13 , 2025, toda...
Easy website site to shop on
Easy w site to shop on, shipping g was prompt and of course the clogs I purchased are great. Only mi...
Return policy
Dear Bram Customer Service Team, I am contacting you about a problem with my order #81610039. The pair of shoes I received is mismatched; one shoe is...
I did not received the item pictured inโฆ
I did not received the item pictured in the listing and now am being charged a significant restocking fee. I have emailed customer service to explain...
Have ordered multiple times and amโฆ
Have ordered multiple tim...
Return was received over a week ago andโฆ
Return was received over a week ago and still no sign of...
Conclusion
Reviews show consistent praise for competitive pricing, authenticity and fast delivery on many orders, making Cettire attractive for designer bargains. However, multiple consumers report recurring issues: high international shipping/return fees, occasional incorrect or defective items, delayed refunds and some missing deliveries. Before purchasing, check the sellerโs return policy, expected refund timelines, and international duties to avoid unexpected costs. If sizing is critical, allow for potential variation and inspect items promptly; several reviewers used returns after receiving wrong or faulty items.