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We Collect & Analyze Reviews

Cettire
Experiences & Reviews

Cettire is an online retailer specializing in designer and luxury fashion labels, operating an e-commerce platform that lists multiple global brands and ships to international customers. People searching for “Cettire reviews,” “Cettire shipping” or “Cettire returns” typically want information on delivery speed, product authenticity, pricing and the company’s returns/refund handling.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 60%
Latest Review 13d
Overall Rating
3.4

Our Analysis

🎯

Service quality

Several reviews report problems with returns and refunds, citing delays, extra fees and handling errors when resolving order issues.

Share of mentions
10%
Weak
💰

Value for money

Many shoppers cite attractive prices and authentic products, while others call out high shipping, return fees and unexpected duties.

Share of mentions
12%
Mixed
⚡

User experience

Several customers praise fast, easy ordering and prompt delivery; others report missing parcels, sizing confusion and poor packaging.

Share of mentions
18%
Mixed
🔧

Product quality

A notable portion of reviews mention incorrect items, visible defects, mismatches and sizing issues that led to returns.

Share of mentions
20%
Weak
📞

Communication

Limited set of reviews point to slow or insufficient customer responses and ongoing refund reviews; the negative signal is present but data is small.

Share of mentions
7%
Mixed
⭐

Overall experience

Overall impressions vary: many customers are satisfied with price and delivery speed, while a substantial minority report order and refund problems.

Share of mentions
33%
Mixed

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: October 2025

G
G Z
trustpilot.com Oct 01, 2025

AUTHENTIC!

It is a great website for authentic pieces! The downside is the shipping c...

K
Kev
trustpilot.com Oct 01, 2025

Fast and accurate delivered

Fast and accurate delivered -...

n
nishant puri
trustpilot.com Oct 01, 2025

you guys have started to charge for…

you guys have started to charge for returns and even charge us for custome duties what you pay to bring product . normally my size is me...

a
anna
trustpilot.com Oct 01, 2025

Fast delivery

Fast delivery. Unfortunately the col...

G
Giulia
trustpilot.com Oct 01, 2025

Good goods and fast only returned…

Good goods and fast only returned mater...

A
Anna
trustpilot.com Oct 01, 2025

Expensive shipping charges

Unfortunately with international sizing it is very difficult to get the correct...

I
I-LIANG HSIEH
trustpilot.com Oct 01, 2025

Purchased two items and only received…

Purchased two items and only received one so f...

R
Railin Worrell
trustpilot.com Oct 01, 2025

I still haven’t received my order …

I still haven’t r...

n
newhyun
trustpilot.com Oct 01, 2025

poor packaging

...

S
Susan P.
trustpilot.com Oct 01, 2025

Great prices, but inspect your items well

Ordered a coat, which arrived quickly. Unfortunately, one of the sleeves wasn’t sewn in properly, so it has to go back. This is the second return due...

D
Dr. KDub
trustpilot.com Oct 01, 2025

Timely Delivery

I love the quickness of...

T
Tatyana Elefante
trustpilot.com Oct 01, 2025

Beautiful item at an incredible price

Beautiful item at...

M
Mia
trustpilot.com Oct 01, 2025

Always wonderful

...

c
camila del castillo
trustpilot.com Oct 01, 2025

The product was perfectly delivered…

The product was perfectly delivere...

M
Michael
trustpilot.com Oct 01, 2025

I didnt get the polo shirt that has…

I didnt get the polo shirt that has been ordered Sep 13 , 2025, toda...

C
Customer
trustpilot.com Oct 01, 2025

Easy website site to shop on

Easy w site to shop on, shipping g was prompt and of course the clogs I purchased are great. Only mi...

m
mahsa mehmandoust
trustpilot.com Oct 01, 2025

Return policy

Dear Bram Customer Service Team, I am contacting you about a problem with my order #81610039. The pair of shoes I received is mismatched; one shoe is...

c
customer
trustpilot.com Oct 01, 2025

I did not received the item pictured in…

I did not received the item pictured in the listing and now am being charged a significant restocking fee. I have emailed customer service to explain...

C
Crystal W
trustpilot.com Oct 01, 2025

Have ordered multiple times and am…

Have ordered multiple tim...

A
Aliza L
trustpilot.com Oct 01, 2025

Return was received over a week ago and…

Return was received over a week ago and still no sign of...

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Conclusion

Reviews show consistent praise for competitive pricing, authenticity and fast delivery on many orders, making Cettire attractive for designer bargains. However, multiple consumers report recurring issues: high international shipping/return fees, occasional incorrect or defective items, delayed refunds and some missing deliveries. Before purchasing, check the seller’s return policy, expected refund timelines, and international duties to avoid unexpected costs. If sizing is critical, allow for potential variation and inspect items promptly; several reviewers used returns after receiving wrong or faulty items.