Reviews show consistent praise for competitive pricing, authenticity and fast delivery on many orders, making Cettire attractive for designer bargains. However, multiple consumers report recurring issues: high international shipping/return fees, occasional incorrect or defective items, delayed refunds and some missing deliveries. Before purchasing, check the seller’s return policy, expected refund timelines, and international duties to avoid unexpected costs. If sizing is critical, allow for potential variation and inspect items promptly; several reviewers used returns after receiving wrong or faulty items.
Examples from available reviews (Oct 2025 – Feb 2026).
Company now charges for returns and customs, costing reviewer money.
“you guys have started to charge for returns”
Coat arrived with manufacturing defect; return needed and refund takes 3–4 weeks.
“one of the sleeves wasn’t sewn in properly”
Return was received over a week ago but refund not yet issued.
“still no sign of a refund.”
Item was beautiful and offered at an incredible price.
“Beautiful item at an incredible price”
Several reviews report problems with returns and refunds, citing delays, extra fees and handling errors when resolving order issues.
Many shoppers cite attractive prices and authentic products, while others call out high shipping, return fees and unexpected duties.
Several customers praise fast, easy ordering and prompt delivery; others report missing parcels, sizing confusion and poor packaging.
A notable portion of reviews mention incorrect items, visible defects, mismatches and sizing issues that led to returns.
Limited set of reviews point to slow or insufficient customer responses and ongoing refund reviews; the negative signal is present but data is small.
Overall impressions vary: many customers are satisfied with price and delivery speed, while a substantial minority report order and refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Quotes shortened · As of: February 2026
Product differed from online listing and refund is taking a very long time.
“Product was not the same as on site”
Product differed from online listing and refund is taking a very long time.
“Product was not the same as on site”
Great service, prompt delivery, and excellent value overall.
“Great service prompt delivery excellent value for money.”
Great service, prompt delivery, and excellent value overall.
“Great service prompt delivery excellent value for money.”
Received shoes in the wrong size.
“Wrong size of the shoes”
Received shoes in the wrong size.
“Wrong size of the shoes”
Two items arrived fine, third item was extensively delayed and unshipped.
“the third item was delayed for way too long.”
Two items arrived fine, third item was extensively delayed and unshipped.
“the third item was delayed for way too long.”
Reviewer was happy with their purchase and loved it.
“was a good purchase love it”
Reviewer was happy with their purchase and loved it.
“was a good purchase love it”
Requiring signature for delivery made receiving package difficult for the reviewer.
“They made me sign for delivery”
Requiring signature for delivery made receiving package difficult for the reviewer.
“They made me sign for delivery”
Order met expectations and arrived as the reviewer expected.
“All as expected!!”
Order met expectations and arrived as the reviewer expected.
“All as expected!!”
Delivery arrived faster than the reviewer expected.
“Delivery faster than expected”
Delivery arrived faster than the reviewer expected.
“Delivery faster than expected”
Shopping at Cettire was quick and easy and enjoyable.
“Quick and easy. Love shopping at Cettire”
Shopping at Cettire was quick and easy and enjoyable.
“Quick and easy. Love shopping at Cettire”
Reviewer liked the color and found the fit great.
“I love the color the fit is great”
Reviewer liked the color and found the fit great.
“I love the color the fit is great”
Transaction was efficient and goods matched description with accurate sizing.
“Goods as described, sizing accurate.”
Efficient, clear transaction; goods matched description and sizing accurately.
“Goods as described, sizing accurate.”
Service was excellent and very fast.
“Excellent nice service super fast.”
Reviewer reports excellent service that was super fast.
“Excellent nice service super fast.”
Shipping from Bologna to Melbourne was incredibly fast during weekdays.
“incredibly fast shipping!!”
Shipping was incredibly fast from Bologna to Melbourne, described as insane.
“incredibly fast shipping!! Bologna to Melbourne in Aus - Mon to Friday. insane”
Reviewer had a good experience shopping with Cettire.
“good experience”
Reviewer reports a good experience overall.
“good experience”
Items were great, precise, and delivered on time.
“great,precise,on time”
Delivery was great, precise, and on time.
“great,precise,on time”
Very quick delivery and items arrived in great condition.
“EVERYTHING IN GREAT CONDITION.”
Great experience with very quick delivery and items in great condition.
“VERY QUICK DELIVERY.”
Product had a good price and was 100% authentic.
“Good price ,100% authentic product.”
Reviewer reports a good price and authentic product.
“Good price ,100% authentic product.”
Reviewer loves the Tory Burch item they purchased.
“Love Tory burch😊”
Reviewer expresses love for Tory Burch.
“Love Tory burch😊”
Everything about the purchase was great according to reviewer.
“everything was great”
Reviewer states that everything was great.
“everything was great”
Order has not been received due to shipping delays.
“Still have not received it.”
Item not received; shipment is held up.
“Still have not received it. Held up with the shipping”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Cettire is an online retailer specializing in designer and luxury fashion labels, operating an e-commerce platform that lists multiple global brands and ships to international customers. People searching for “Cettire reviews,” “Cettire shipping” or “Cettire returns” typically want information on delivery speed, product authenticity, pricing and the company’s returns/refund handling.