Reviews Analyzed
21
We Collect & Analyze Reviews
Chicloth
Experiences & Reviews
Chicloth is an online fashion retailer that sells women's apparel, with a focus on dresses and formalwear via a direct-to-consumer e-commerce site. Consumers researching Chicloth typically look for product variety, sizing options, shipping practices, and buyer feedback about fit and finish.
Overview & Key Metrics
Positive Sentiment
57%
Latest Review
18d
Overall Rating
3.2
Our Analysis
🎯
Service quality
Shipping and order fulfilment are inconsistent: several reviewers reported delayed or missing deliveries, while a smaller number received items on time.
Share of mentions
Weak
14%
💰
Value for money
Perceptions of value vary. Some reviewers say dresses match the price, others describe poor quality or feel the items are not worth the cost.
Share of mentions
Weak
18%
⚡
User experience
Site navigation and ordering were described as straightforward by one reviewer; there is too little data to draw a firm conclusion.
Share of mentions
Mixed
2%
🔧
Product quality
Many reviewers praise fit, finish and accurate photos; a notable minority report sizing problems, poor materials or items that differ from images.
Share of mentions
Mixed
23%
📞
Communication
Multiple reviewers reported no replies, unresponsive chat or unresolved returns; communication problems were a recurring complaint among negative reviews.
Share of mentions
Weak
12%
⭐
Overall experience
Overall impressions are polarized: numerous satisfied buyers report good fit and appearance, while many report non-delivery, poor service or unresolved issues.
Share of mentions
Mixed
32%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2022 – October 2025).
Impressive Selection & Affordable Prices: My Experience with Chicloth
"I recently purchased a prom dress from Chicloth, and I have to say that my overall experience was wonderful. The website is easy to navigate, with a wide range of trendy dresses available at affordable prices. The ordering process was simple and straightforward, and the shipping was surprisingly quick- my dress arrived just in time for my event. When I tried on the dress, it fit perfectly and looked exactly like it did in the photos online. The quality of the material is impressive for its price point- no one would guess how much I paid for this beautiful dress! Overall, I highly recommend shopping at Chicloth if you're looking for high-quality dresses without breaking your budget. With their extensive selection of styles and sizes, there's something for everyone here."
Dr. Deondre Heidenreich I
Collected.reviews
Oct 23, 2022
Featured for: Positive: site, fit, shipping
This website is a scam
"This website is a scam. I ordered item on 10-31 with $40+ express shipping. Money was taken out of my account at time of purchase. No shipping, no tra..."
Sharla
Trustpilot
Oct 01, 2025
Featured for: Detailed non-delivery refund complaint
Don't buy from them, it's a waste of time and money
"Ordered on 2 Oct and only received it on 4 Nov. The items are far from true from the picture. The quality were poor and on top of..."
Cecilia Wong
Trustpilot
Oct 01, 2025
Featured for: Reports late delivery and poor quality
I advise everyone and recommend
"I advise everyone and recommend I advise everyone and recommend. Quality, silhouette, moderately decoration. T..."
Smaragdnaa Sfinga
Trustpilot
Oct 01, 2025
Featured for: High praise: salon-quality comparison
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
E
Emilie Cachet
trustpilot.com
Oct 01, 2025
happy with my purchase
Dress arrived within the specific time period.The size comes up on the large size...
J
Jessica Ndoka
trustpilot.com
Oct 01, 2025
Good fit and quality made for the…
Good fit and quality made for the price. U...
E
Ellen Ingham
trustpilot.com
Oct 01, 2025
Not disappointed
I took a chance with this order since there...
s
sherry wayne
trustpilot.com
Oct 01, 2025
Good Dress
I was impressed on the quality and fit...
S
Shay Hutchinson
trustpilot.com
Oct 01, 2025
Great!
Bought the dress for my 16 year old for church and the d...
F
Fatima Georges
trustpilot.com
Oct 01, 2025
Great wedding dress!
I have bought the wedding dress here. It really is a stunning dress! There’s also cups at the breast so you could ge...
N
Nancy Cuttitta
trustpilot.com
Oct 01, 2025
comfortable dress
The dress is beautiful. It is comfo...
C
Cecilia Wong
trustpilot.com
Oct 01, 2025
Don't buy from them, it's a waste of time and money
Ordered on 2 Oct and only received it on 4 Nov. The items are far from true from the picture. The quality were poor and on top of...
E
Erin Leslie
trustpilot.com
Oct 01, 2025
Warning Do not buy from this website
Warning, do not buy from this website. They will take your mone...
S
Sharla
trustpilot.com
Oct 01, 2025
This website is a scam
This website is a scam. I ordered item on 10-31 with $40+ express shipping. Money was taken out of my account at time of purchase. No shipping, no tra...
S
Sue Humphrey
trustpilot.com
Oct 01, 2025
WARNING ⚠️
I get the strong feeling that the good reviews for this company on here are FAKE! This is the problem with trust pilot, they don’t check well enough w...
M
Mirella Cometti-Mammoliti
trustpilot.com
Oct 01, 2025
They are the absolute worst to deal…
They are the absolute worst to deal with the photos of the dress looked totally different to what was advertised so I returned the items over a month...
T
TALIA WILSON
trustpilot.com
Oct 01, 2025
never received my order
Never received my order can't get in touch with...
J
Jami Scott
trustpilot.com
Oct 01, 2025
No product
Ordered boots from this company almost 2 months ago. They provided me with a trackin...
M
Mary D
trustpilot.com
Oct 01, 2025
I love the dresses I got!
...
G
GerC
trustpilot.com
Oct 01, 2025
Never received my order
Never received my order - a complete rip off - avoid...
D
Dejana
trustpilot.com
Oct 01, 2025
SupSuper satisfied with the seller. The plus size dress is really beautiful and exact to the picture. And I’m so happy because the finishes are clean, No wires flying or aer satisfied with the seller.
Super satisfied...
S
Smaragdnaa Sfinga
trustpilot.com
Oct 01, 2025
I advise everyone and recommend
I advise everyone and recommend I advise everyone and recommend. Quality, silhouette, moderately decoration. T...
S
Suzan
trustpilot.com
Oct 01, 2025
Beautiful clothes
Love the dresses. Reason I chose t...
R
Rachel
trustpilot.com
Oct 01, 2025
Honestly I would give them a zero
Honestly I would give them a zero They are not a real company There clothes have the worst quality Do NOT buy from theM False advertisement Horrible q...
Conclusion
Reviews for Chicloth are mixed. Many customers report satisfactory purchases—several mention good fit, comfortable wear and dresses that match online photos, including use for events like weddings and quinceañeras. However, a substantial number of reviews describe missing shipments, slow delivery, unresponsive customer service and problems with returns or refunds. Prospective buyers should weigh these recurring delivery and communication complaints against the positive product reports, check recent reviews, and consider tracked payment/shipping methods or buyer protection when ordering.