Reviews Analyzed
21
We Collect & Analyze Reviews
ClickInks
Experiences & Reviews
ClickInks is an online retailer that offers replacement printer ink and toner cartridges, including compatible and remanufactured options. The website typically lets shoppers search by printer model, add items to a cart, and arrange shipping. Like many e‑commerce cartridge sellers, ClickInks provides customer support and a returns process; consumers looking for cartridges often compare compatibility, price, and delivery terms before buying.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
19d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Service reports are mixed but skew negative: some customers received full refunds or helpful reps, while many describe unresponsiveness, long holds, or refusal to replace defective items.
Share of mentions
Weak
13%
💰
Value for money
Multiple reviewers highlight lower prices and savings versus OEM cartridges; buyers commonly say they are satisfied with the price-to-quality ratio.
Share of mentions
Strong
7%
⚡
User experience
Ordering and site navigation are frequently described as easy and fast, but some users report checkout friction, broken chat, unclear return steps, or slow delivery handling.
Share of mentions
Mixed
18%
🔧
Product quality
Product quality feedback is divided: many praise working cartridges and photo-quality prints, while a notable portion report defective, incompatible, or damaged cartridges.
Share of mentions
Weak
19%
📞
Communication
Communication is a recurring complaint: reviewers report unanswered emails, disconnected phone lines, slow or missing refund updates; some customers praise specific helpful reps.
Share of mentions
Weak
13%
⭐
Overall experience
Overall impressions vary: many repeat buyers report satisfaction with price, quality and delivery speed, while others report major issues with defects, returns and support.
Share of mentions
Mixed
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Poor quality
"Cartridge not only produced poor quality prints with numerous lines and in white areas and lines of inconsistent ink coverage in shaded areas. Cartrid..."
William
Trustpilot
Oct 01, 2025
Featured for: Product failure; negative service response
Wonderful Customer Service
"I ordered a drum for my Brother printer. When I received it, it did not work on my printer although the product description says it is compatible. I c..."
Xueru Cheng
Trustpilot
Oct 01, 2025
Featured for: Product incompatible; service refunded order
Excellent Quality, Excellent Savings
"Second purchase from here. Savings is awesome & awesome quality ink cartridges! I’ve used the ink for printing photos & impressed with the quality & t..."
Shelley Nunley
Trustpilot
Oct 01, 2025
Featured for: Positive quality and value testimony
Terrible customer support
"I ordered remanufactured cartridges. My printer could not recognize the cartridges. I tried calling for help and all I got was extremely anxious becau..."
Susan Sykes
Trustpilot
Oct 01, 2025
Featured for: Long holds; unresolved support issues
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
W
William
trustpilot.com
Oct 01, 2025
Poor quality
Cartridge not only produced poor quality prints with numerous lines and in white areas and lines of inconsistent ink coverage in shaded areas. Cartrid...
T
Tullie Hollis
trustpilot.com
Oct 01, 2025
Bad Ink Cartridge
I had a bad ink cartridge. Brand new out of the box which printed stripes on my printed page. I had another ink cartridge and replaced the ink cartrid...
X
Xueru Cheng
trustpilot.com
Oct 01, 2025
Wonderful Customer Service
I ordered a drum for my Brother printer. When I received it, it did not work on my printer although the product description says it is compatible. I c...
S
Susan Sykes
trustpilot.com
Oct 01, 2025
Terrible customer support
I ordered remanufactured cartridges. My printer could not recognize the cartridges. I tried calling for help and all I got was extremely anxious becau...
T
Tiese Pinckney
trustpilot.com
Oct 01, 2025
INK Reordered.
I was able to get my ink reorder without too...
K
Kathryn Strangstalien
trustpilot.com
Oct 01, 2025
The representative was so nice and…
The representative was so nice and helpful, very kind in sorting...
J
John Beckett
trustpilot.com
Oct 01, 2025
Replacemtent Printer Cartridge Not Working
I was not able to get a yellow replacement printer cartridge to work on my recently purcha...
A
Ann Verrilli
trustpilot.com
Oct 01, 2025
I want you to know that the ink…
I want you to know that the ink cartridges that were mailed out to me are not compatible with my computer. I would like to...
L
Linda Sundblad
trustpilot.com
Oct 01, 2025
TOO LONG WAIT FOR DELIVERY
I ordered ink cartridges on 7 February. The cartridges finally arrived on March 4 by which time I had found, purchased, and received from another sour...
R
Robin
trustpilot.com
Oct 01, 2025
I've been buying replacement ink here for years.
I've been buying replacement ink here for years and very...
K
Kathryn
trustpilot.com
Oct 01, 2025
Easy to order and fast delivery.
Easy to order an...
S
Shelley Nunley
trustpilot.com
Oct 01, 2025
Excellent Quality, Excellent Savings
Second purchase from here. Savings is awesome & awesome quality ink cartridges! I’ve used the ink for printing photos & impressed with the quality & t...
M
Merle
trustpilot.com
Oct 01, 2025
Very easy to put in your type of…
Very easy to put in your type of printer and get the correct i...
C
Carat
trustpilot.com
Oct 01, 2025
Easy to order precisely what I needed.
Easy to order preci...
M
Mark L.
trustpilot.com
Oct 01, 2025
Buyer Beware.......
We bought 2 cartridges that were clearly marked as compatible with our HP printer on their website. Upon receiving the cartridges they were clearly ma...
M
Michael Walsh
trustpilot.com
Oct 01, 2025
Make gust checkout easier.
...
C
Carroll Stroh
trustpilot.com
Oct 01, 2025
Received my order promptly.
...
M
Marc Zimmerman
trustpilot.com
Oct 01, 2025
Great prices, varieties, and convenience
I have been buying replacement cartridges from clickinks.com for much longer than I can remember. Never had a problem with purcha...
C
CF
trustpilot.com
Oct 01, 2025
Great company
Website was easy to use, great selection of products a...
D
Donna Stacey
trustpilot.com
Oct 01, 2025
Bad Cartridge
I received two cartridges but one is broken and ink is all over the package. I can't...
Conclusion
Reviews for ClickInks show a pattern of strong value and generally easy ordering for many buyers, with repeated mentions of lower prices and prompt deliveries. At the same time, a substantial number of customers reported defective or incompatible cartridges and problems getting replacements or refunds. Communication and customer service experiences are inconsistent: some reviewers received quick refunds or helpful representatives, while others describe long hold times, disconnected numbers, or unanswered emails. If you consider buying from ClickInks, verify cartridge compatibility for your printer, keep packaging and photos for returns, and monitor order tracking and communications closely.