Reviews indicate Club L London is regularly praised for dress quality, fit and attentive customer-service staff who handle returns and issues quickly. Several reviewers name specific staff who resolved problems via email or social channels, which can be useful when contacting support. There are isolated reports of delayed or lost deliveries that affected time-sensitive orders, so allow extra time for events. If you prioritise occasion wear and responsive customer support, reviews suggest checking stock and confirming delivery timing before placing event-critical orders.
Examples from available reviews (Aug 2022 – Feb 2026).
Alice resolved my issue within minutes with exemplary customer care.
“I was actually blown away by the speed and the genuiune customer care.”
Order was delayed, items appear lost, refund issued but insufficient.
“the items appear to be lost.”
Responsive service and good-quality clothing worth the price.
“Very responsive and helpful when needing assistance.”
Initial address error then Natalia cancelled order and resolved the problem.
“she was extremely helpful and understanding.”
Reviews mostly describe responsive, helpful customer-service staff who resolve returns and order problems quickly; isolated reports note inadequate urgency.
A small number of reviewers comment on price, calling items reasonable or worth the cost; sample size is limited for firm conclusions.
Many reviewers report smooth shopping and returns when supported by staff; a minority describe stressful delays or address errors that were later corrected.
Numerous reviews highlight garment quality, fit and construction—comments include good weight, well-made dresses and positive fit reports.
Communication is frequently described as rapid and helpful, with named staff resolving issues; a few reviews describe unclear or slow updates during a delivery problem.
Most reviewers give a positive overall impression, citing quality items and strong customer support; a small number report delivery problems affecting events.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Sitejabber (20) · Reviews (1) · Quotes shortened · As of: February 2026
Club L London is a fantastic place to shop for women's going out fashion, occasion and evening wear. Their collection of celebrity and catwalk-inspired styles are on-trend and updated regularly.
During my recent shopping experience at Club L London, I was impressed by the range of options available. From glamorous dresses to figure-flattering bodycon midi dresses, there was something for everyone. The quality of the clothing was exceptional, with attention paid to detail in every piece.
The staff at Club L London were helpful and knowledgeable about their products. They provided recommendations based on my style preferences that turned out to be perfect choices for me. Additionally, the prices were quite reasonable considering the high-end nature of their clothing.
What stood out most during my visit was the selection of jumpsuits - they had an impressive array from which to choose! Ultimately, I picked up a sexy little mini dress that fit like a glove and turned heads all night long!
Overall, Club L London exceeded my expectations with their vast variety of trendy styles and expert customer service. I highly recommend this boutique for any fashionable woman looking to elevate her wardrobe!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Club L London is a womenswear retailer offering occasion and evening clothing under the Club L London label. Consumers researching reviews typically look for information on dress quality, fit, returns and customer support when evaluating the brand.